1. CURRICULUM VITAE OF:
LUBABALO SAZONA
PHYISICAL ADDRESS CONTACT DETAILS
8430 Road 5 073 822 1008
Vietnam 082 889 5850
Philippi East lsazona54@gmail.com
7785
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PERSONAL DETAILS
Identity number : 901218 5431 083
Gender : Male
Marital Status : Single
Dependents : 0
Nationality : South African
Home Language : Xhosa
Other Language : English
Driver’s License : C1 (code 10) with Pdp
Criminal Record : None
Health : Excellent
KEY SKILLS
Good Listening Skill
Interact well with people
Computer skills (Technical, fixing computers, Microsoft office)
EDUCATIONAL BACKGROUND
Last School Attended : Raymond Mhlaba Senior Secondary School
Highest Grade Passed : Matric (Grade 12)
Subject Passed : Xhosa, English, Accounting, Life Orientation,
Business Studies, Economics and Math’s
Year : 2009
POST MATRIC EDUCATION
Institution : Megabro Computer Academy
Qualification : Computer Literacy Certificate
Course : Computer Literacy
Modules : Intro to computer, windows, Microsoft office 2010,
internet, email and web design
Year : 2011
OTHER QUALIFICATION
Institution : Edunova (Non-Government Organization)
Qualification : Information Technology Programme Certificate
Course : Information Technology training (Learnership)
Duration : 01 March 2012 to 31 August 2013
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2. WORK EXPERIENCE
Company : Edunova (N.G.O)
Position : Information Technology Entrepreneur
Reason for leaving : Learnership
Period : 01 March 2012 to 31 August 2013
Duties:
Learning about different computer components
Diagnose and fix computers.
Learning about each component role in computer
Troubleshooting and Fixing computers
Learning about how to become entrepreneur
Learning about computer software’s
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Company : Zanemfundo Primary School
Position : Lab Assistant (Information Technology)
Reason for leaving : Learnership
Period : 05 March 2012 to 03 December 2012
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Company : Vodacom
Position : Call Centre agent
Reason for leaving : Leanership
Period : 18 April 2015 to 29 April 2016
Duties:
Assist with sim swap
Assist with sim card network queries.
Assist with data bundles and airtime queries.
Assist with billing queries
Log service request for customers.
Route calls to appropriate department.
Manage and resolve customer complaints.
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Company : RCS (Cards New Business department)
Position : Helpdesk agent
Reason for leaving : Personal problem
Period : 01 November 2016 – 12 December 2016
Duties:
Capture client details into computer.
Calling customers for missing information on the application.
Assist customers who do follow up on their card application.
Process customer card application.
REFERENCES
Contact person : Mr Benjamin Euvrard
Position : Manager (Edunova)
Contact details : 072 417 4147 / 021 371 1927
Contact person : Yvonne Kariuki
Position : Supervisor (Vodacom)
Contact details : 079 492 0785 / 087 285 0447
Contact person : Insaaf Roman
Position : Team Leader (RCS)
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