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An Operational Plan should provide a clear picture on how to achieve organizational goals. It focuses on the steps that should be taken to ensure the company's overall vision and mission are achieved.
Operational plans break down larger objectives into smaller objectives, and allocates responsibilities / resources required to achieve each step.
3. Week 2 - Assessment 1
Develop an Operational Plan
Develop:
1. Business Plan
2. Operational Plan
3. Supporting policies and procedures
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4. Operational Plan
An Operational Plan is a detailed plan used to
provide a clear picture of how a team, section or
department will contribute to the achievement of
the organisation's strategic goals.
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5. Operational Plan
An Operational Plan should provide a clear picture
on how to achieve organisational goals. It focuses
on the steps that should be taken to ensure the
company's overall vision and mission are achieved.
Operational plans break down larger objectives into
smaller objectives, and allocates responsibilities /
resources required to achieve each step.
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6. Operational Plan
An operational plan addresses four questions:
Where are we now?
Where do we want to be?
How do we get there?
How do we measure our progress?
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7. Operational plans should contain:
Mission statement
Activities to be delivered
Quality standards
Desired outcomes
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8. Operational plans should contain:
Staffing and resource requirements
Implementation timetables
A process for monitoring progress
Business plan
Budgets
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9. Issues addressed in an operational plan
Facilities
Production or manufacturing
Inventory
Distribution
Maintenance and service-order fulfillment
and customer service
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10. Four types of documents or information
required to develop an operational plan
Business plan
Budgets
Mission statement
Organisational Chart
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11. Business Plan
A business plan is a written document that
describes in detail how a business is going to
achieve its goals. A business plan lays out a
written plan from a marketing, financial and
operational viewpoint.
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12. Business Plan
It provides an overview of the business direction,
along with key dates for objectives to be met.
The dates help in defining project parameters to
ensure targets and stakeholder expectations are
met.
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13. Budgets
Budgets provide fund allocation to areas of the
business, projects and areas identified as
important to the business.
Outlines the available funds for the project which
have a direct impact on project size, scope,
resources, human resources, vendor and process
selections.
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14. Budgets
It can create a bigger picture of the companies
finances and expenses and take into
consideration any irregular spending.
With an annual budget a company can estimate
their expenses and carefully plan and manage
their finances.
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15. Mission statement
The mission statement should guide the actions
of an organization, spell out its overall goal,
provide a path, and guide decision-making.
Company’s mission statement defines the
company’s goals, ethics, culture, and norms for
decision-making.
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16. The best mission statements define a
company’s goals in these dimensions
What the company does for its customers
What it does for its employees
What it does for its owners
What the company does for its community
And, for the world.
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17. Organisational chart
An organisational chart is a diagram that
shows the structure of an organisation and the
relationships and relative ranks of its parts and
positions/jobs.
Outlines the people and positions within the
company along with their authority.
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19. Class Activities 1 & 2 - Assessment 1
Case Study:
"You have been employed by Canterbury
Renovations, which is a start-up cabinet making
business. Your role is to help develop and
implement strategic plans that support the direction
and aspirations of the business.
1. Develop a Business plan and based on that plan
you have to
2. Develop an Operational Plan
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23. Recruitment policy
The aim of such a policy is to ensure that a
transparent and unbiased recruitment and
selection process is followed; one that
results in the appointment of the best
candidate, based solely on merit and best-fit
with your organisational values, philosophy,
and goals.
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24. Principles of a good Recruitment policy
Respect for diversity
Ethical decision making
Selection according to merit
Equal treatment for all
Procedural fairness.
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25. Resources policy
Continuing guidelines on the approach the
organisation intends to adopt in managing its
people.
It represents specific guidelines to HR managers
various matters concerning employments
It states the intend of the organisation about
different aspects of Human Resource
management such as recruitment, promotion,
compensation and training.
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26. Resources policy
It serves as a reference point when human
resources management practices are being
developed or when decisions are being
made about people. A procedure spells out
precisely what action should be taken in line
with the policy.
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27. Intellectual Property Policy
Intellectual property (IP) refers to creations
of the mind, such as inventions; literary and
artistic works; designs; and symbols, names
and images used in commerce.
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28. Purpose
To establish a structure for :
Ownership
Identification
Management
Commercialisation of Intellectual Property.
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29. Develop Policies and procedures to support
the Operational plan
a) Recruitment Policy
b) Resources policy
c) Intellectual property
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