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STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT                                              1




                       Strategic Alignment in Project Management

                                Loren Karl Schwappach

   Project Management Processes in Organizations, Colorado Technical University (CTU)
STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT                                                       2


                                            Abstract

This paper argues the importance of strategic awareness and alignment of projects to corporate

objects at HLR Inc. It uses an example from my previous carrier in the Military to emphasize

the consequences that occur when projects and strategic objects are not harmonized as well as

the impact and how the problems might have been avoided. The paper ends with a discussion

about strategic alignment and the tools a corporation should use before projects are even

considered to ensure they are amenable with organizational goals.
STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT                                                            3


                           Strategic Alignment in Project Management

       In order to ensure the success of HLR Inc.’s Standard Customer Relationship

Management Processes (SCRMP) project it is essential that the HLR Inc. leadership and division

managers understand the importance of the project and are willing and able to work together

towards completing this project and realizing HLR Inc.’s strategic business goals. Furthermore,

in order for this project to be effective it should be continuously monitored and audited to ensure

it stays within the projects scope and that it continues to enhance organizational strategic

objectives. This will involve constant participation by employees, division leads, and corporate

leadership support as well as a large amount of organizational resources and communication. In

this paper I will present the importance of strategic alignment and give a brief example of the

consequences that occur when an organization fails to clearly match organizational goals with a

projects direction and purpose.

       Six years before I joined on with HLR Inc. as the IT department lead I worked as a non-

commissioned officer (NCO) for the US Air Force Predator Unmanned Aerial Vehicle

Communications Maintenance Team. My team was responsible for maintaining the global war

fighting UAV and the communications equipment (PPSL, Satellite Link, etc.) that allowed the

system to work. However, in a time when the need for UAV’s was high our organization was

facing the next year’s budget and needed to increase spending to ensure that the next year’s

budget was sufficient to meet Air Force mission requirements. However, a lack of strategic

direction forced large sums of money to be spent on projects that were not aligned with

organizational deployment readiness (like building remodeling, the purchase of numerous new

plasma televisions, etc.). While the projects were successful in improving squadron moral they

were unsuccessful for preparing the squadron for the increased deployment and equipment
STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT                                                              4


demands called for by the Department of Defense (DoD). As a result numerous airman were

deployed double and triple rotations, equipment UAV turnover rates were taxing on the

equipment and personnel, increased funds were spent in a game of constant maintenance and

attainment, squadron moral faced all time lows and the squadron was barely able to meet DoD

requirements. Many of these problems could have been avoided by leadership and management

if projects chosen during the budget spending dilemma were closer aligned with strategic

objectives like the purchase of new UAVs, maintenance equipment, and an increase to personnel

requests.

       In order to align projects like these closer to corporate goals at the initiating phase of the

project corporate organizational objectives require formal coordination and detailed planning in

order to ensure that the projects continuously flow in an arrow like direction towards corporate

success. Projects should never be hurdled carelessly and forgotten by senior executives to

uninvolved or uninformed project management groups. Everyone that has a stake in the project

must be on board and understand and clearly communicate the strategic direction, and resources

needed if the project is to succeed.

       There are four basic things that should be accomplished before projects like this ever

break ground.

       First, the corporation should commit to using project management strategically. Most

corporations have numerous amounts of projects under way at any given instant (Dinsmore,

2006). These include transformation projects, improvement initiatives, corporate expansions,

daily maintenance, employee empowerment and training, corporate restructuring, outsourcing,

and quality of life projects. Most project managers in organizations were thrown into their

position from managerial positions where daily activities involved information exchange and
STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT                                                            5


employee supervision. These new project managers must now have an understanding of the

nature of project management and should be toughly trained and coached by organizational

leadership so that they know the direction and have the resources to see the project to its

successful conclusion.

       Second, there needs to be a policy of formally preparing project charters within the

organization (Dinsmore, 2006). Projects are the means in which corporate strategy is made

manifest. It is therefore fundamental that projects be chartered and developed in a former

manner in accordance with corporate strategy and intent. Project charters are the tools needed to

accomplish this. The project charter should have the participation and approval of upper

management and should be an answer (or part of an answer) to a corporate objective. The

project should have its objectives well defined, as well as stakeholder roles and responsibilities,

methodologies, a corporate philosophy that it is in harmony with, a well structured scope, and a

brief, usable, versatile, and efficient project management plan.

       Third, there needs to be a positive synergy developed between those required to manage

and implement the project and the corporation’s business group (Dinsmore, 2006). For this to

happen there should be proactive, early involvement by corporate leadership and the project

implementation members. Organizations planning and scheduling human resources may not

align themselves with perceived outsiders (project managers) that are outside of their corporate

structure. This can cause a headache for project managers and the death of many projects. If the

chance for this circumstance exists it is more than likely that leadership has failed to correctly

communicate the importance of the project to these individuals and the need for positive

relationships between the corporate planners and the project management team.
STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT                                                             6


       Fourth and finally, senior management needs to closely monitor corporate projects to

ensure that they don’t stray from their concise chartered objectives in alignment with the

corporate vision (Dinsmore, 2006). Many project management teams and corporate executives

use maintenance events to keep the projects aligned with corporate vision. Project audits are one

effective maintenance event and are utilized to compare on site practices against project planning

while looking for areas that stray from corporate objectives (Sveinun, 2007).

       The move toward globalization and virtualization of the realm of business has moved

forward unabated and has given birth to numerous transformations as most organizations are

forced to reconstruct or modernize their corporate ethics and values in order to strive for stronger

relationships between business partners and customers. As a result of these changes most

organizations are launching information technologies at rapidly increased rates. Achieving

strategic alignment in these IT projects and other projects is viewed by most as a continuous job

due to the ever shifting organizational environments operating conditions. Although it may seem

difficult strategic alignment of projects has been shown to be the top deciding factor in corporate

flexibility and growth (Sveinun, 2007).

       When looking into a corporation a vast palate of differing elements become visible;

people, departments, strategies, organizational practices etc. Senior executives are typically

interested in a more holistic view of the organization as opposed to looking at each separate

piece. Executives should strive to ensure there is a harmony and effective connection between

the organizations separate elements and divisions. Organizational divisions can be another

hurdle for project management. This organizational harmony when tied and focused to the

organizations primary purpose can be the seen as another method of alignment (Sveinun, 2007).
STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT                                                           7


What is essential is to ensure that project goals and priorities are also in cohesion and ensuring

that organizational goals and growth is at the front of every decision making step.

       Strategic alignment is described by Sveinun (2007) as a concept that stresses “the

harmonization of the goals and implementation plans of IT with the goals and

organizational structure of the business”.

       Most early research into project management was heavily directed towards internal

alignment. This alignment focused on how IT and divisions worked together (supports strategies

and goals, etc.) However, now that we live and are immersed in a constantly changing

information concentrated world where information flows steadily both up and down stream there

is also a strong need for inter-organizational alignment. Inter-organizational alignment implies

that organizations should refocus their objectives and strategic plans for how IT can support

strategies and alliances (Sveinun, 2007).

       The importance of strategic alignment should not be under valuated. Projects closely

aligned and harmonized with corporation’s strategic objectives can be of great value and success

to organizations. However, as this paper has shown, projects misaligned can cost millions of

dollars and have devastating consequences to an organizations reputation, corporate atmosphere,

and growth.
STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT                                                  8


                                           References

Dinsmore, P. (2006) Bridging the Gap between Company Strategy and Strategic Alignment of

       Projects. American Management Association. Retrieved August 8, 2011, from

       http://www.amanet.org/training/articles/Bridging-the-Gap-Between-Company-Strategy-

       and-Strategic-Alignment-of-Projects.aspx


Sveinun, G. (2007) Strategic Alignment. Retrieved August 9, 2011, from

       http://wikibin.org/articles/strategic-alignment.html

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Pm600 1103 a-02-schwappach-loren-p4-t4

  • 1. STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT 1 Strategic Alignment in Project Management Loren Karl Schwappach Project Management Processes in Organizations, Colorado Technical University (CTU)
  • 2. STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT 2 Abstract This paper argues the importance of strategic awareness and alignment of projects to corporate objects at HLR Inc. It uses an example from my previous carrier in the Military to emphasize the consequences that occur when projects and strategic objects are not harmonized as well as the impact and how the problems might have been avoided. The paper ends with a discussion about strategic alignment and the tools a corporation should use before projects are even considered to ensure they are amenable with organizational goals.
  • 3. STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT 3 Strategic Alignment in Project Management In order to ensure the success of HLR Inc.’s Standard Customer Relationship Management Processes (SCRMP) project it is essential that the HLR Inc. leadership and division managers understand the importance of the project and are willing and able to work together towards completing this project and realizing HLR Inc.’s strategic business goals. Furthermore, in order for this project to be effective it should be continuously monitored and audited to ensure it stays within the projects scope and that it continues to enhance organizational strategic objectives. This will involve constant participation by employees, division leads, and corporate leadership support as well as a large amount of organizational resources and communication. In this paper I will present the importance of strategic alignment and give a brief example of the consequences that occur when an organization fails to clearly match organizational goals with a projects direction and purpose. Six years before I joined on with HLR Inc. as the IT department lead I worked as a non- commissioned officer (NCO) for the US Air Force Predator Unmanned Aerial Vehicle Communications Maintenance Team. My team was responsible for maintaining the global war fighting UAV and the communications equipment (PPSL, Satellite Link, etc.) that allowed the system to work. However, in a time when the need for UAV’s was high our organization was facing the next year’s budget and needed to increase spending to ensure that the next year’s budget was sufficient to meet Air Force mission requirements. However, a lack of strategic direction forced large sums of money to be spent on projects that were not aligned with organizational deployment readiness (like building remodeling, the purchase of numerous new plasma televisions, etc.). While the projects were successful in improving squadron moral they were unsuccessful for preparing the squadron for the increased deployment and equipment
  • 4. STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT 4 demands called for by the Department of Defense (DoD). As a result numerous airman were deployed double and triple rotations, equipment UAV turnover rates were taxing on the equipment and personnel, increased funds were spent in a game of constant maintenance and attainment, squadron moral faced all time lows and the squadron was barely able to meet DoD requirements. Many of these problems could have been avoided by leadership and management if projects chosen during the budget spending dilemma were closer aligned with strategic objectives like the purchase of new UAVs, maintenance equipment, and an increase to personnel requests. In order to align projects like these closer to corporate goals at the initiating phase of the project corporate organizational objectives require formal coordination and detailed planning in order to ensure that the projects continuously flow in an arrow like direction towards corporate success. Projects should never be hurdled carelessly and forgotten by senior executives to uninvolved or uninformed project management groups. Everyone that has a stake in the project must be on board and understand and clearly communicate the strategic direction, and resources needed if the project is to succeed. There are four basic things that should be accomplished before projects like this ever break ground. First, the corporation should commit to using project management strategically. Most corporations have numerous amounts of projects under way at any given instant (Dinsmore, 2006). These include transformation projects, improvement initiatives, corporate expansions, daily maintenance, employee empowerment and training, corporate restructuring, outsourcing, and quality of life projects. Most project managers in organizations were thrown into their position from managerial positions where daily activities involved information exchange and
  • 5. STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT 5 employee supervision. These new project managers must now have an understanding of the nature of project management and should be toughly trained and coached by organizational leadership so that they know the direction and have the resources to see the project to its successful conclusion. Second, there needs to be a policy of formally preparing project charters within the organization (Dinsmore, 2006). Projects are the means in which corporate strategy is made manifest. It is therefore fundamental that projects be chartered and developed in a former manner in accordance with corporate strategy and intent. Project charters are the tools needed to accomplish this. The project charter should have the participation and approval of upper management and should be an answer (or part of an answer) to a corporate objective. The project should have its objectives well defined, as well as stakeholder roles and responsibilities, methodologies, a corporate philosophy that it is in harmony with, a well structured scope, and a brief, usable, versatile, and efficient project management plan. Third, there needs to be a positive synergy developed between those required to manage and implement the project and the corporation’s business group (Dinsmore, 2006). For this to happen there should be proactive, early involvement by corporate leadership and the project implementation members. Organizations planning and scheduling human resources may not align themselves with perceived outsiders (project managers) that are outside of their corporate structure. This can cause a headache for project managers and the death of many projects. If the chance for this circumstance exists it is more than likely that leadership has failed to correctly communicate the importance of the project to these individuals and the need for positive relationships between the corporate planners and the project management team.
  • 6. STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT 6 Fourth and finally, senior management needs to closely monitor corporate projects to ensure that they don’t stray from their concise chartered objectives in alignment with the corporate vision (Dinsmore, 2006). Many project management teams and corporate executives use maintenance events to keep the projects aligned with corporate vision. Project audits are one effective maintenance event and are utilized to compare on site practices against project planning while looking for areas that stray from corporate objectives (Sveinun, 2007). The move toward globalization and virtualization of the realm of business has moved forward unabated and has given birth to numerous transformations as most organizations are forced to reconstruct or modernize their corporate ethics and values in order to strive for stronger relationships between business partners and customers. As a result of these changes most organizations are launching information technologies at rapidly increased rates. Achieving strategic alignment in these IT projects and other projects is viewed by most as a continuous job due to the ever shifting organizational environments operating conditions. Although it may seem difficult strategic alignment of projects has been shown to be the top deciding factor in corporate flexibility and growth (Sveinun, 2007). When looking into a corporation a vast palate of differing elements become visible; people, departments, strategies, organizational practices etc. Senior executives are typically interested in a more holistic view of the organization as opposed to looking at each separate piece. Executives should strive to ensure there is a harmony and effective connection between the organizations separate elements and divisions. Organizational divisions can be another hurdle for project management. This organizational harmony when tied and focused to the organizations primary purpose can be the seen as another method of alignment (Sveinun, 2007).
  • 7. STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT 7 What is essential is to ensure that project goals and priorities are also in cohesion and ensuring that organizational goals and growth is at the front of every decision making step. Strategic alignment is described by Sveinun (2007) as a concept that stresses “the harmonization of the goals and implementation plans of IT with the goals and organizational structure of the business”. Most early research into project management was heavily directed towards internal alignment. This alignment focused on how IT and divisions worked together (supports strategies and goals, etc.) However, now that we live and are immersed in a constantly changing information concentrated world where information flows steadily both up and down stream there is also a strong need for inter-organizational alignment. Inter-organizational alignment implies that organizations should refocus their objectives and strategic plans for how IT can support strategies and alliances (Sveinun, 2007). The importance of strategic alignment should not be under valuated. Projects closely aligned and harmonized with corporation’s strategic objectives can be of great value and success to organizations. However, as this paper has shown, projects misaligned can cost millions of dollars and have devastating consequences to an organizations reputation, corporate atmosphere, and growth.
  • 8. STRATEGIC ALIGHNMENT IN PRJOECT MANAGEMENT 8 References Dinsmore, P. (2006) Bridging the Gap between Company Strategy and Strategic Alignment of Projects. American Management Association. Retrieved August 8, 2011, from http://www.amanet.org/training/articles/Bridging-the-Gap-Between-Company-Strategy- and-Strategic-Alignment-of-Projects.aspx Sveinun, G. (2007) Strategic Alignment. Retrieved August 9, 2011, from http://wikibin.org/articles/strategic-alignment.html