This document provides tips for communication, suggesting to listen more than talk, avoid multi-tasking, use open-ended questions, go with the flow of conversation instead of pushing back, be brief to avoid repetition, and focus on listening over repeating yourself.

1. DON’T
Multi Task

2. DON’T
Push back

3. USE
Open ended

4. GO
with the flow

5. DON’T repeat
yourself

6. DO
Listen

7. BE
Brief