Lloyd's Portfolio

1. Secure
Application
Administration
Application servers were
moved to secure network
zones and Bastion Hosts
deployed to enforce 2FA access
controls

2. Vulnerability
Management
The vulnerability lifecycle
management workflow was
automated using Qualys and
BMC ITSM

3. Workforce
Management
A web-based application was
developed for cost center
resource utilization data
collection and reporting

4. Technology
Standards
Management
A process was implemented to
evaluate and select technology
standards and provide metrics to
help prevent the proliferation of
similar technologies and reduce
licensing and support costs

5. Technology
Standards
Reporting
A SharePoint web site was
developed to publish the
approved technology standards
and to facilitate a review and
approval process for requests
to use technology

6. PMO Status
Reporting
A custom dashboard to report
on the status of projects being
managed by the Global
Operations PMO

7. Global
Operations
Metrics
Reporting
The first custom dashboard to
report on Workstation, Server,
Database, Network,
Information Security, and Data
Center operational metrics