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4	
  steps	
  to	
  Product/Market	
  fit	
  
Let’s	
  put	
  some	
  frameworks	
  together	
  
SlideShare	
  by	
  @LivMKk	
  
Product/Market	
  fit…	
  WTF?!?	
  
“Product/market	
  fit	
  means	
  being	
  in	
  a	
  good	
  	
  
market	
  with	
  a	
  product	
  that	
  can	
  saBsfy	
  	
  
that	
  market”	
  (@pmarca)	
  
	
  
In	
  other	
  words,	
  means	
  delivering	
  a	
  	
  
product	
  that	
  solves	
  a	
  real	
  problem	
  	
  
be,er	
  than	
  exis2ng	
  alterna2ves!	
  
So	
  what?	
  
This	
  short	
  presentaBon	
  puts	
  together	
  exisBng	
  
frameworks	
  to	
  summarise	
  the	
  journey	
  to	
  	
  
product/	
  market	
  fit	
  in	
  4	
  simple	
  steps.	
  
	
  
I	
  has	
  been	
  tested	
  with	
  startup	
  founders,	
  	
  
product	
  managers	
  and	
  designers	
  to	
  explore	
  	
  
the	
  problem	
  they	
  were	
  trying	
  to	
  solve	
  	
  
and	
  priori2se	
  efforts	
  accordingly.	
  
4	
  Steps	
  to	
  Product/	
  Market	
  fit	
  
1.  Customer	
  Persona:	
  who	
  is	
  affected	
  by	
  the	
  problem	
  
2.  Vision	
  Roadmap:	
  define	
  a	
  “User	
  proposiBon”	
  
3.  Customer	
  Journey:	
  understand	
  the	
  	
  
behaviours	
  to	
  get	
  to	
  3	
  	
  
4.  Valida:on	
  Backlog:	
  validaBon	
  methods	
  	
  
to	
  influence	
  behaviours	
  
1)	
  Customer	
  Persona	
  
The	
  goal:	
  
profile	
  your	
  target	
  user	
  and	
  	
  
understand	
  goals,	
  challenges,	
  	
  
expectaBons	
  and	
  obstacles	
  
	
  
hRps://blog.bufferapp.com/markeBng-­‐personas-­‐beginners-­‐guide	
  
hRp://conversionxl.com/creaBng-­‐customer-­‐personas-­‐using-­‐data-­‐driven-­‐research/?hvid=2AD8ar	
  
1)	
  Customer	
  Persona:	
  framework	
  
Goals	
  and	
  Challenges	
  (“Behavioral	
  drivers”):	
  
Goals,	
  what	
  they	
  want	
  to	
  accomplish,	
  their	
  
journey	
  to	
  finding	
  your	
  business	
  
Values	
  (“ExpectaBons”):	
  ExpectaBons	
  and	
  
preconceived	
  noBons	
  on	
  the	
  buying	
  
experience.	
  Are	
  they	
  shoppers	
  who	
  want	
  
the	
  thrill	
  of	
  the	
  bargain	
  or	
  expect	
  a	
  more	
  
refined	
  experience?	
  	
  
Fears	
  (“Obstacles”):	
  HesitaBons	
  and	
  concerns.	
  
How	
  do	
  customers	
  view	
  your	
  product	
  or	
  
service?	
  How	
  does	
  that	
  impact	
  how	
  much	
  
informaBon	
  they	
  need	
  to	
  make	
  a	
  decision?	
  
1)	
  Customer	
  Persona:	
  example	
  
2)	
  The	
  Vision	
  Roadmap	
  
The	
  goal:	
  
define	
  a	
  “User	
  proposiBon”,	
  	
  
which	
  is	
  a	
  customer-­‐centered	
  vision	
  
(what	
  they	
  would	
  say	
  to	
  	
  
their	
  mate	
  down	
  the	
  pub)	
  
	
  
hRp://seedcamp.com/resources/the-­‐vision-­‐roadmap/	
  
hRp://www.slideshare.net/wescoaR/visionroadmap	
  
2)	
  The	
  Vision	
  Roadmap:	
  framework	
  
2)	
  The	
  Vision	
  Roadmap:	
  example	
  
3)	
  Customer	
  Journey	
  
The	
  goal:	
  
understand	
  the	
  behaviours	
  to	
  get	
  	
  
to	
  the	
  “User	
  ProposiBon”	
  and	
  	
  
select	
  few	
  key	
  bahaviours	
  
	
  
hRp://seedcamp.com/resources/your-­‐customer-­‐journey/	
  
hRp://www.slideshare.net/wescoaR/behaviouralroadmap-­‐49323151	
  
hRp://conversionxl.com/how-­‐to-­‐design-­‐user-­‐flow/	
  
hRp://www.behaviormodel.org/	
  
3)	
  Customer	
  Journey	
  
Your	
  funnel	
  is	
  a	
  subset	
  of	
  user	
  behaviours	
  
3)	
  Customer	
  Journey	
  
Each	
  step	
  should	
  have	
  	
  
only	
  one	
  objec2ve	
  
3)	
  Customer	
  Journey	
  
Behaviour	
  =	
  	
  
moBvaBon	
  +	
  ability	
  +	
  trigger	
  
(Fogg	
  Behavioural	
  model)	
  
4)	
  ValidaKon	
  Backlog	
  
The	
  goal:	
  
IdenBfy	
  validaBon	
  	
  
methods	
  to	
  influence	
  	
  
selected	
  key	
  behaviours	
  
	
  
hRp://seedcamp.com/resources/the-­‐validaBon-­‐backlog/	
  
4)	
  ValidaKon	
  Backlog	
  
Step	
  1:	
  
BEHAVIORAL	
  
ROADMAP	
  
Step	
  2:	
  
INDENTIFY	
  
BLOCKERS	
  
Step	
  3:	
  
BRAINSTORM	
  	
  
ACTIONS	
  
Step	
  4:	
  
SELECT	
  VALIDATION	
  
METHODS	
  
Select	
  few	
  key	
  
bahaviours	
  to	
  focus	
  
on	
  (not	
  product	
  
features)	
  
IndenBfy	
  why	
  users	
  
don’t	
  perform	
  key	
  
behaviours	
  	
  (“why	
  
don’t	
  they…”)	
  
Brainstorm	
  acBons	
  to	
  influence	
  
key	
  behaviours	
  (product,	
  
markeBng	
  or	
  ops	
  acBons)	
  	
  
Select	
  &	
  perform	
  the	
  best	
  
validaBon	
  methods	
  	
  
4)	
  ValidaKon	
  Backlog:	
  Behavioural	
  Roadmap	
  
	
  
Select	
  few	
  key	
  behaviours	
  (not	
  
product	
  features)	
  to	
  focus	
  on	
  
in	
  the	
  next	
  3	
  months	
  and	
  
perform	
  selected	
  valida2on	
  
methods	
  

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4 steps to Product/ Market fit

  • 1. 4  steps  to  Product/Market  fit   Let’s  put  some  frameworks  together   SlideShare  by  @LivMKk  
  • 2. Product/Market  fit…  WTF?!?   “Product/market  fit  means  being  in  a  good     market  with  a  product  that  can  saBsfy     that  market”  (@pmarca)     In  other  words,  means  delivering  a     product  that  solves  a  real  problem     be,er  than  exis2ng  alterna2ves!  
  • 3. So  what?   This  short  presentaBon  puts  together  exisBng   frameworks  to  summarise  the  journey  to     product/  market  fit  in  4  simple  steps.     I  has  been  tested  with  startup  founders,     product  managers  and  designers  to  explore     the  problem  they  were  trying  to  solve     and  priori2se  efforts  accordingly.  
  • 4. 4  Steps  to  Product/  Market  fit   1.  Customer  Persona:  who  is  affected  by  the  problem   2.  Vision  Roadmap:  define  a  “User  proposiBon”   3.  Customer  Journey:  understand  the     behaviours  to  get  to  3     4.  Valida:on  Backlog:  validaBon  methods     to  influence  behaviours  
  • 5. 1)  Customer  Persona   The  goal:   profile  your  target  user  and     understand  goals,  challenges,     expectaBons  and  obstacles     hRps://blog.bufferapp.com/markeBng-­‐personas-­‐beginners-­‐guide   hRp://conversionxl.com/creaBng-­‐customer-­‐personas-­‐using-­‐data-­‐driven-­‐research/?hvid=2AD8ar  
  • 6. 1)  Customer  Persona:  framework   Goals  and  Challenges  (“Behavioral  drivers”):   Goals,  what  they  want  to  accomplish,  their   journey  to  finding  your  business   Values  (“ExpectaBons”):  ExpectaBons  and   preconceived  noBons  on  the  buying   experience.  Are  they  shoppers  who  want   the  thrill  of  the  bargain  or  expect  a  more   refined  experience?     Fears  (“Obstacles”):  HesitaBons  and  concerns.   How  do  customers  view  your  product  or   service?  How  does  that  impact  how  much   informaBon  they  need  to  make  a  decision?  
  • 8. 2)  The  Vision  Roadmap   The  goal:   define  a  “User  proposiBon”,     which  is  a  customer-­‐centered  vision   (what  they  would  say  to     their  mate  down  the  pub)     hRp://seedcamp.com/resources/the-­‐vision-­‐roadmap/   hRp://www.slideshare.net/wescoaR/visionroadmap  
  • 9. 2)  The  Vision  Roadmap:  framework  
  • 10. 2)  The  Vision  Roadmap:  example  
  • 11. 3)  Customer  Journey   The  goal:   understand  the  behaviours  to  get     to  the  “User  ProposiBon”  and     select  few  key  bahaviours     hRp://seedcamp.com/resources/your-­‐customer-­‐journey/   hRp://www.slideshare.net/wescoaR/behaviouralroadmap-­‐49323151   hRp://conversionxl.com/how-­‐to-­‐design-­‐user-­‐flow/   hRp://www.behaviormodel.org/  
  • 12. 3)  Customer  Journey   Your  funnel  is  a  subset  of  user  behaviours  
  • 13. 3)  Customer  Journey   Each  step  should  have     only  one  objec2ve  
  • 14. 3)  Customer  Journey   Behaviour  =     moBvaBon  +  ability  +  trigger   (Fogg  Behavioural  model)  
  • 15. 4)  ValidaKon  Backlog   The  goal:   IdenBfy  validaBon     methods  to  influence     selected  key  behaviours     hRp://seedcamp.com/resources/the-­‐validaBon-­‐backlog/  
  • 16. 4)  ValidaKon  Backlog   Step  1:   BEHAVIORAL   ROADMAP   Step  2:   INDENTIFY   BLOCKERS   Step  3:   BRAINSTORM     ACTIONS   Step  4:   SELECT  VALIDATION   METHODS   Select  few  key   bahaviours  to  focus   on  (not  product   features)   IndenBfy  why  users   don’t  perform  key   behaviours    (“why   don’t  they…”)   Brainstorm  acBons  to  influence   key  behaviours  (product,   markeBng  or  ops  acBons)     Select  &  perform  the  best   validaBon  methods    
  • 17. 4)  ValidaKon  Backlog:  Behavioural  Roadmap     Select  few  key  behaviours  (not   product  features)  to  focus  on   in  the  next  3  months  and   perform  selected  valida2on   methods