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Dynamic Signage Trends Report Reflects Active, High Growth
Industry
	
  
By Lyle Bunn
April 2011


The new report titled “Digital Signage Future Trends 2011,” produced by industry
publisher DigitalSignageToday.com reflects key industry developments since the survey
and report of 2009. In his forward, Christopher Hall notes that “forecasting larger trends
to come is a necessary component of planning for success, and making certain your
company is ready to face whatever the future may bring”.

The 49-page report is excellent. It includes 27 pages of charts reflecting the changing
digital signage landscape based on over 1200 survey responses. Survey data is followed
by commentary on the status and outlook for dynamic place-based media by a dozen
people, (including yours truly), which I suggest reflect the views of many industry
“insiders.” The	
  significant	
  cohesion	
  in	
  guest	
  commentary	
  points	
  of	
  view,	
  suggesting	
  
that	
  this	
  report	
  aptly	
  represents	
  a	
  best-­‐informed	
  probable	
  future	
  view	
  of	
  the	
  sector.	
  	
  	
  	
  
	
  
The	
  report	
  is	
  available	
  at	
  http://www.networldalliance.com/inc/sdetail/10591	
  
	
  
Substantial	
  maturity	
  in	
  the	
  way	
  that	
  Digital	
  Signage	
  is	
  being	
  configured	
  and	
  an	
  
acceleration	
  of	
  its	
  use	
  in	
  a	
  wide	
  range	
  of	
  vertical	
  is	
  reflected	
  in	
  the	
  survey	
  data.	
  
While	
  “that”	
  it	
  is	
  being	
  used	
  is	
  inspiring	
  in	
  being	
  quantified,	
  “why”	
  it	
  is	
  being	
  used	
  is	
  
interestingly,	
  very	
  stable	
  and	
  relatively	
  unchanging.	
  
	
  
Some	
  key	
  survey	
  findings	
  include:	
  
	
  
     • Expenditures	
  are	
  increasing.	
  In	
  2009,	
  79%	
  said	
  they	
  planned	
  to	
  spend	
  up	
  to	
  
           $100K	
  compared	
  with	
  84%	
  in	
  2011.	
  16%	
  of	
  survey	
  respondents	
  in	
  2011	
  said	
  
           they	
  would	
  spend	
  more	
  than	
  $1	
  million,	
  versus	
  just	
  6%	
  on	
  2009.	
  
           	
  
     • 73%	
  expect	
  budget	
  increases	
  over	
  the	
  next	
  versus	
  the	
  53%	
  who	
  expected	
  it	
  
           in	
  2009.	
  
           	
  
     • 57%	
  of	
  displays	
  are	
  now	
  networked	
  versus	
  just	
  35%	
  in	
  2009.	
  
           	
  
     • In	
  2009,	
  60%	
  of	
  displays	
  had	
  no	
  third	
  party	
  advertising.	
  In	
  2011,	
  only	
  37%	
  
           have	
  no	
  third	
  party	
  advertising.	
  
           	
  
     • 24%	
  of	
  2009	
  survey	
  respondents	
  expected	
  to	
  deploy	
  new	
  or	
  additional	
  
           screens	
  in	
  the	
  0-­‐3	
  month	
  period,	
  whereas	
  49%	
  of	
  2011	
  respondents	
  expect	
  
           to	
  deploy	
  or	
  add	
  displays.	
  
           	
  



	
                                                                                                                                      1	
  
•   Respondents	
  expecting	
  to	
  use	
  Digital	
  signage	
  primarily	
  for	
  internal	
  
           communications	
  doubled	
  in	
  the	
  period	
  2009	
  to	
  2011.	
  
	
  
Commentaries	
  on	
  future	
  trends	
  are	
  provided	
  by	
  11	
  high	
  profile	
  industry	
  
representatives	
  including	
  7	
  technology	
  providers,	
  the	
  CETW	
  event	
  producer,	
  an	
  
author	
  on	
  “content”,	
  an	
  industry	
  blogger	
  and	
  an	
  industry	
  consultant/educator.	
  	
  
	
  
The	
  commentaries	
  cover	
  a	
  wide	
  range	
  of	
  subjects	
  including	
  brand	
  communications	
  
approaches,	
  content,	
  technology	
  infrastructure,	
  standards,	
  managed	
  services,	
  
engagement,	
  social	
  media,	
  transmedia	
  and	
  mobility,	
  menu	
  boards	
  and	
  third	
  party	
  
advertising.	
  	
  
	
  
The	
  commentaries	
  point	
  to	
  the	
  advancing	
  of	
  the	
  effectiveness	
  of	
  dynamic	
  signage	
  in	
  
its	
  increasing	
  value	
  as	
  a	
  part	
  of	
  a	
  collective	
  of	
  communications	
  and	
  interactive	
  
devices	
  for	
  patron,	
  consumer	
  and	
  staff	
  engagement.	
  
	
  
Increasing	
  operational	
  effectiveness	
  is	
  a	
  key	
  industry	
  direction.	
  Technology	
  
elements	
  and	
  “content”	
  are	
  key	
  components	
  of	
  this	
  direction,	
  as	
  are	
  the	
  important	
  
advances	
  in	
  advertising	
  and	
  sponsored	
  content	
  planning,	
  flighting	
  and	
  
administration.	
  	
  	
  
	
  
The	
  2011	
  Trends	
  Report	
  provides	
  a	
  positive	
  outlook	
  for	
  industry	
  growth	
  based	
  on	
  
the	
  results	
  of	
  survey	
  respondents	
  from	
  a	
  wide	
  spectrum	
  of	
  end	
  users	
  and	
  suppliers.	
  
It	
  offers	
  valuable	
  insights	
  into	
  the	
  market	
  growth	
  and	
  the	
  dynamics	
  that	
  are	
  
impacting	
  and	
  could	
  be	
  expected	
  to	
  continue	
  to	
  drive	
  this	
  dynamic	
  place-­‐based	
  
media	
  directions.	
  	
  
	
  
	
  

Lyle Bunn is an independent consultant and educator in North America’s dynamic
signage industry who regularly assists end users in their dynamic media systems
planning. He has published over 200 articles and whitepapers and regularly presents at
industry events. See www.LyleBunn.com or email Lyle at LyleBunn.com




	
                                                                                                                         2	
  

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Digital signage trends report summary 2011

  • 1. Dynamic Signage Trends Report Reflects Active, High Growth Industry   By Lyle Bunn April 2011 The new report titled “Digital Signage Future Trends 2011,” produced by industry publisher DigitalSignageToday.com reflects key industry developments since the survey and report of 2009. In his forward, Christopher Hall notes that “forecasting larger trends to come is a necessary component of planning for success, and making certain your company is ready to face whatever the future may bring”. The 49-page report is excellent. It includes 27 pages of charts reflecting the changing digital signage landscape based on over 1200 survey responses. Survey data is followed by commentary on the status and outlook for dynamic place-based media by a dozen people, (including yours truly), which I suggest reflect the views of many industry “insiders.” The  significant  cohesion  in  guest  commentary  points  of  view,  suggesting   that  this  report  aptly  represents  a  best-­‐informed  probable  future  view  of  the  sector.           The  report  is  available  at  http://www.networldalliance.com/inc/sdetail/10591     Substantial  maturity  in  the  way  that  Digital  Signage  is  being  configured  and  an   acceleration  of  its  use  in  a  wide  range  of  vertical  is  reflected  in  the  survey  data.   While  “that”  it  is  being  used  is  inspiring  in  being  quantified,  “why”  it  is  being  used  is   interestingly,  very  stable  and  relatively  unchanging.     Some  key  survey  findings  include:     • Expenditures  are  increasing.  In  2009,  79%  said  they  planned  to  spend  up  to   $100K  compared  with  84%  in  2011.  16%  of  survey  respondents  in  2011  said   they  would  spend  more  than  $1  million,  versus  just  6%  on  2009.     • 73%  expect  budget  increases  over  the  next  versus  the  53%  who  expected  it   in  2009.     • 57%  of  displays  are  now  networked  versus  just  35%  in  2009.     • In  2009,  60%  of  displays  had  no  third  party  advertising.  In  2011,  only  37%   have  no  third  party  advertising.     • 24%  of  2009  survey  respondents  expected  to  deploy  new  or  additional   screens  in  the  0-­‐3  month  period,  whereas  49%  of  2011  respondents  expect   to  deploy  or  add  displays.       1  
  • 2. Respondents  expecting  to  use  Digital  signage  primarily  for  internal   communications  doubled  in  the  period  2009  to  2011.     Commentaries  on  future  trends  are  provided  by  11  high  profile  industry   representatives  including  7  technology  providers,  the  CETW  event  producer,  an   author  on  “content”,  an  industry  blogger  and  an  industry  consultant/educator.       The  commentaries  cover  a  wide  range  of  subjects  including  brand  communications   approaches,  content,  technology  infrastructure,  standards,  managed  services,   engagement,  social  media,  transmedia  and  mobility,  menu  boards  and  third  party   advertising.       The  commentaries  point  to  the  advancing  of  the  effectiveness  of  dynamic  signage  in   its  increasing  value  as  a  part  of  a  collective  of  communications  and  interactive   devices  for  patron,  consumer  and  staff  engagement.     Increasing  operational  effectiveness  is  a  key  industry  direction.  Technology   elements  and  “content”  are  key  components  of  this  direction,  as  are  the  important   advances  in  advertising  and  sponsored  content  planning,  flighting  and   administration.         The  2011  Trends  Report  provides  a  positive  outlook  for  industry  growth  based  on   the  results  of  survey  respondents  from  a  wide  spectrum  of  end  users  and  suppliers.   It  offers  valuable  insights  into  the  market  growth  and  the  dynamics  that  are   impacting  and  could  be  expected  to  continue  to  drive  this  dynamic  place-­‐based   media  directions.         Lyle Bunn is an independent consultant and educator in North America’s dynamic signage industry who regularly assists end users in their dynamic media systems planning. He has published over 200 articles and whitepapers and regularly presents at industry events. See www.LyleBunn.com or email Lyle at LyleBunn.com   2