Workplace investigations are essential to employers in many ways. Done correctly and thoroughly, an investigation can identify the source of existing issues as well as prevent future ones from arising; protect your business against potential legal consequences; demonstrate commitment towards fairness and non-interference with outside parties.
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Qualities Of An Effective Workplace Investigator
1. QUALITIES OF
AN EFFECTIVE
WORKPLACE
INVESTIGATOR
ESTABLISH RAPPORT
This helps ensure that everyone involved
can be confident in sharing valuable
information and facts needed for effective
investigation results.
KNOWS WHEN TO ASK
FOR HELP
It's important for a PI to consider how
best they can juggle tasks effectively
before conducting any questioning.
FORWARD-THINKING
MINDSET
Investigators should strategically
sequence interviews and strive to
cushion any morale blows associated
with their inquiry.
PLANNING AND
MANAGEMENT SKILLS
They will need to craft an ambitious
timeline, identify pivotal pieces of evidence
that could prove helpful in their inquiry.
TIME AND ATTENTION
Success hinges upon the ability to devote
ample focus. From outlining an
investigative plan all the way up to
crafting the final work product.
RESPECTFUL
As an investigator, it is critical to
demonstrate respect for the interviewee
no matter what claims are being made.
OBJECTIVE
Even if the evidence seems to lead
towards one conclusion, it is
important for them to ensure that no
stone is left unturned.
CREDIBILITY MATTERS
This means accessing the memory, stories
of others involved, and any potential signs
that may indicate deception.
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