1. Granite Differentiators
COMPANY
 $1.1 Billion Revenue - - Debt Free - - Same Private Ownership all 14 years
 GRANITE NETWORK
 Granite Network while smaller than ATT or Verizon - is extremely reliable. Each POP (LA, NY,
Chicago and Dallas) is currently fed by 3 separate 10G Pipes. One from each of VERIZON,
ATT and CENTURYLINK. 65% of network would have to go down to affect customer network.
 Standardized – latest Cisco technology deployed throughout the Network for smooth network
operation and quick repair when necessary
 Granite has the highest percentage of CCNA (Cisco Certified Network Administrators) in our
NOC vs. any competitor and 100% of our NOC personnel, Broadband/Internet Support
Helpdesk and our Broadband/Internet Repair personnel are required to be on a path to obtain
their CCNA
MPLS
 We can MESH our MPLS solution to include any MPLS Circuit (best available for both cost and
reliability) from ATT, Verizon, CenturyLink or MegaPath
 SIP or HOSTED PBX
 SIP is available in situations where SIP benefits such as cost reduction and outage/disaster re-
routing are sought while continuing to use existing PBX
 Granite does not charge for SIP Bursting, Bonding SIP sites, Quality of Service/Class of
Service, or Disaster Routing Protocols
 Hosted PBX in the Cloud and all of the benefits associated with this service
POTS Lines
 No Term on POTS Lines – 1.5 Million under management
 Granite’s existing customer satisfaction rate is highest in the business as determined by our
sub 1% churn rate and DSO – both industry best
 BROADBAND & Direct Internet Access Nationwide – one provider convenience/great pricing
 Nationwide multi-provider Internet quotes so you get the best available options from which to
choose – T1, Bonded T1’s, DSL, Cable, Fiber Ethernet, Ethernet over Copper, Wireless etc..
Know what is available anywhere in the US with one provider – quickly and cost effective
 Wireless DATA M2M
 Wireless backup – Granite has agreements with Verizon, ATT, Sprint and TMobile so we can
get the best connectivity for each site so you never have ‘low bars’ at some sites b/c the
solution was provided by a single carrier
 CAP X Assistance
 Granite will finance almost any project or equipment over a term period with no outside
financing used
 WI-FI - single point of contact for a complete solution

2.  1 point of contact for Wi-Fi – WAPs, Installation and Wiring of WAPs, Monitoring & Reports,
Plus Internet access to feed the Internet need
 WEB – BILLING – BACK OFFICE
 Rock Reports – Web Portal . . . always being improved by in-house staff of 100+ web
developers
 EDI – Consolidated Billing benefits and complete flexibility
 AUDIT
 Usage, Non-Usage, Features, Equipment, Call Path, etc.. Auditing is very detailed
PROJECT MANAGEMENT
 Experienced Project Management Teams Provided for every project – no cost. These teams
have had multiple experiences with rollouts and projects that have numbered in the
“thousands” of locations.
 CUSTOMER SUPPORT
 8 Second On-Hold Time for 24/7/365 customer service – 866-847-5500. Give it a try.
 Premier Account Support – Team continuity for any/all needs – Elite Team members only
considered. Run in parallel to any “project roll outs”
 Experienced Team – Jason Brown at Granite all 13+ years – one of original shareholders
 Escalations – Granite will exceed customer expectations and provides “Up to CEO” escalation
listing
 NETWORK INTEGRATION – Inside Wiring – Project Rollouts - Cabling
 Network Integration / Inside Wiring / Cabling is owned and operated by Granite with Granite
employed techs in all NFL cities by year end and growing. Repairs anywhere in the US within
4 hours when needed – resulting in “One Stop” coordinated processes
 ENGINEERING
 3 Engineers in Jason Brown’s local West Palm Beach office with over 70 years’ experience in
telecom are available to collaborate on best ways to achieve goals
CHARITY
Granite donates 1% of revenue to charities – $11.1 Million this year on $1.1 Billion in revenue
Sincerely,
Lindsey Munroe
Granite, LLC.
Director of Strategic Accounts
Direct: 561-868-8119 | EFax: 866-781-9307
24/7/365 Customer Service: (866) 847-5500
Granite LLC | my LinkedIn | Granite Cares