1. LIAM J JACKSON
25 Leicester Road
Preston
Lancashire
PR1 1PP
Mobile Telephone: 07763793910
Email:mrliamjjackson@gmail.com
Nationality:British
Date of Birth:23/06/1990
I AM AN ENTHUSIASTIC AND HARDWORKING INDIVIDUAL WITH EXPERIENCE IN A VARIETY OF WORKING ENVIRONMENTS WHO IS
LOOKING FOR AN OPPORTUNITY TO DEVELOP MY SKILLS FURTHER IN A CUSTOMER SERVICE OR ADMIN ENVIRONMENT AND PROVE
MY WORTH AS AN ASSET TO AN ORGANISATION.
PROFESSIONAL EXPERIENCE AND SIGNIFICANT ACHIEVEMENTS
Key Achievements
 Attaining a Place at University
 Completing my foundation Degree in Health and Social Care
PROFESSIONAL DEVELOPMENT
Company Position Held Dates
Aaron Property services Assistant
to property developer
June 2006 to September 2008
Thackly Green respite care home BTEC work Placement October 2007-April2008
Carr Manor Nursery FdA work Placement March 2010 - May 2010
Derby Lodge Care Home FdA Work Placement March 2011 - April 2011
Christies Kitchens/space kitchens Call centre Canvasser October 2011-January 2012
Akinika debt recovery Recovery Agent April2012 - Present
EARLY CAREER HIGHLIGHTS
Working for a property developer and builder in my late adolescent life gave me the hard work ethic I have to this day due to
the manual labour involved. It also helped me develop communication skills as I often had to liaise with a number of
different tradesmen and contractors often passing messages to them from my employer.
Having placement experience in health and Social Care has also been very valuable to my professional development as it has
allowed me to experience what it is like to be a part of a team in a care setting. It has also helped me develop effective
communication skills with a number of service users from adults to children. Alongside this my placements have taught me
the importance of patient centred care and the use of reflective practice.
Working as a part time call centre canvasser taught me a lot about working under pressure and the importance of reaching
targets as an independent. Pay largely depended upon commission and although I was given some training I had no previous
experience in sales, so it was important that I learned quickly on the job and picked up skills by listening to other staff
members who were more experienced.
Currently I am working full time for a company called AKINIKA Debt Recovery in their financial services department.
Although this is far from the job I envisioned after completing my foundation degree, it has provided me with my first full
time employment position outside of an educational setting. As I am dealing with customers over the phone all day I have
continued to develop communication skills at a verbal level and have also developed active listening and negotiation skills
which are transferrable attributes that I believe would be valuable in any professional setting. This has also allowed me to
develop the skills to ensure that will ensure that I provide excellent customer service

2. ACADEMIC BACKGROUND
University of Central Lancashire (09/2009 - 06/2011, FT)
Foundation Degree
FdA Health and Social Care Pass 08/2011
Lodge Park Technology College (09/2001 - 05/2009, FT)
BTEC National Award
Health and Social care Pass 06/2009 Edexcel
Foundation GNVQ
Health & Social Care Merit 08/2006
GCE Advanced Subsidiary
Applied ICT E 08/2009 OCR
GCSE
English Language C 08/2009 AQA
Science: Double Award CC 08/2006 AQA
Drama C 08/2006 Edexcel
English Literature D 08/2006 AQA
Mathamatics D 08/2006 AQA
OTHER INFORMATION
In my spare time I enjoy keeping fit and going to the gym. I am also training in professional wrestling which is somewhat of
a dream I have had since childhood. This hobby has also given me the opportunity to assist with the organisation of live
events that are run in Morecambe Winter Gardens and often have more than 200 people attend. Alongside this I also
volunteer for the Lancashire County Council once every 2 weeks providing befriending and monitoring service. This entails
providing support to vulnerable adults who are socially isolated and includes accompanying them on days out and engaging
with them socially. I also enjoy travelling and spent the entirety of September of 2015 backpacking around Europe.
REFERENCES AVAILABLE UPON REQUEST
Aaron DeVenney (Former Employer), tel. 07930420147
199, Rockingham Road
Corby,
Northamptonshire
NN17 2AB
Email: aarondevenney@ntlworld.com
Barry McRory (FdA Course Leader at UCLan), tel.01772 894574
University Of Central Lancashire
Preston,
Lancashire
PR1 2HE
Email: BMcrory@uclan.ac.uk
Wendy Maddox (HR at Capita/Akinika)
33-34 Winkley Square
Preston
Lancashire
PR1 3EL
Email: wendymaddox@akinika.co.uk
Emma Fletcher-Jones (Volunteer Service Officer at Lancashire County Council)
Email: emma.fletcher-jones@lancashire.gov.uk