1. Lee David Holmes
Yorkshire Region
Mobile: 07833586828
E-Mail: tavish77@googlemail.com
PROFILE
I am an enthusiasticandhighlyself-motivatedindividual,honestandtrustworthy.Iamseekingemploymentthatwill
make bestuse of myskillsandallowme todevelopthemfurther.Iamfriendly,helpfulandpolite withagoodsense
of humour.Iam able to workindependentlyinbusyenvironmentsandalsowithin ateamsetting.I ama good
communicatorandlistener.Iamcreative;technical mindedandposesagoodeye for detail.
EDUCATION & TRAINING COURSES
Barnsley St MichaelsHighSchool 1997 – 2002
- GCSE English,Maths,Science andGraphics & Designgrade C.
Barnsley College2002 – 2005
- BTEC National Diplomain3D & Design,achievedtriple grade awardDistinction,merit,merit.
- GNVQIntermediate Art&DesignachievedsingleawardDistinction.
FujitsuTelecommunicationsTrainingCentreBirmingham 2014 – June
- InstallationEngineer,twoweekstrainingcourse completedandpassed.
PQMS National TrainingCentre2014 – August
- NRSWA Unit.2 Signing,Lighting and Guarding registered & qualified.
CITB CSCS WhiteCard – General Operative Test – June 2016
- Environmental Case Studies,Passed
- Health& Safety,Passed
AsbestosAwareness Training– passed June 2016
COSHH Training – passed September2014
EMPLOYMENT HISTORY
St Leger Homes IT BusinessSupportAnalyst – Doncaster 2016 August– 2016 October
- Software Installation forLaptop,DesktopandMobile Phone builds.
- SettingupUser AccountsviaSophos.
- SetupDesktop,LaptopandDockingStations forrefreshprogrammes.
- Workingalongside the ICTProjectsManagementTeam.
- SettingupMS WordExcel SpreadsheetsforAccounting.
- Providingtrainingwhere requiredfornew technologytostaff members.
- Assistingdyslexicmembersof staff with3rd
Party Software suchas Read& Write.
- DeliveringMobile Phonesaroundthe DoncasterAreaandprovidingsupport/training.
- Assistingwhere necessary,SoftwareandHardware Incidentsforstaff members.

2. Ask4 InstallationTechnician – Sheffield2016 May – 2016 July
- Installationof HPswitches,PoEswitches,Cloudswitches,Modems, PSU’s, UPS’sandNTU’s.
- Installationof AccessPointsandpatchingto the communicationscabinet.
- SurveyingWiFi connectionsfollowingworkpackplansandusingfloorplans.
- Occasional Snagging,filling,sandingandpaintingforrepairwork.
- Loggingintothe HP switchand installing/configuration/taggingof ports.
- Upgradingexistingnetworksfrom 100MB Ethernetto1GB Ethernetswitches.
Vet space 1st
Line Engineer - Leeds 2015 May - 2015 September
- Practice Managementsoftware support.
- Loggingtickets,takingownershipandescalatingthem.
- SupportingPrinters, Label Printers,printservers,Scanners,Tills,workstations, ServersandLaptops.
- Takingfirstline callsandrespondingtoe-mails.
NHS Trust Telecommunications Contractor- Barnsley 2014 November–2015 May
- Purchasingmobile phonesandVPN Tokens.
- RespondingtoService Requestsloggedbythe Helpdesk.
- Arrangingtrainingsessionsandrespondingtoe-mail requests.
- SupportingVPN TokenEndUserloginissues.
- InstallingandconfiguringBlackBerry/Nokiamobile phones.
- Creatinguseraccountson BlackBerryEnterprise Server andVodafone (VCOL)
Telecommunications EngineerVirginMedia - Leeds 2014 June– 2014 October
- InstalledCoaxial Cable and Telephone intoresidentialhomes.
- Installedmodem,set-topbox anddemonstratedtoEndUserhow to use them.
- Followedappointmentschedulesandstockrotationona dailybasis.
- Completedriskassessments,climbingatheightswiththe use of a ladder.
NOCEngineer GCICOM - Wakefield2014 January – 2014 June
- Loggedticketsforbusinesscallersandrespondedtoe-mails.
- Respondedto Service LevelAgreementsrelatingtoNetworkissues.
- Arranged2nd
Line Engineervisitstoreplace CPE.
- Ran DiagnosticschecksonNetworkrelatedissuesandincidents.
FaultManager OrangeBroadband - Rotherham 2009 March – 2012 April
- Respondingtologgedfaultsfromthe Technical SupportTeam.
- AssistedResidentialEndUserswithCPE issues.
- Completedline testsviaBTKBD diagnosticstool.
- ArrangedOpenreachSFIappointmentswiththe EndUser.

3. SKILLS
I have installation experience and knowledge of the following;
Hardware
- Motherboards,Processors (Dell andAMD),RAM,GraphicsCard (GPU),CD-ROM, PSU, UPS,USB 2.0/3.0,
keyboard,mouse,Monitor, headphones, ComputerCase,VGA cable,HDMIcable,DVIcable,powercable,
PCI-Express,SataCable,Harddisk,SSD, BIOS, Printersandlabel printers,Scanners,Till andtill triggers.
Software
- MicrosoftWindows x32 x64 bit OS,XP Professional,Windows7,Windows8and 8.1, Windows10, Server
2008, Server2012, MicrosoftWord, MicrosoftExcel, MicrosoftOutlook,MicrosoftInternetExplorer,Mozilla
Firefox,Google Chrome,Java,Adobe PDF,Adobe Photoshop, SolidWorks,spyware,malware,viruses,
regedit,GUI,Installing/partitioningWindows,AndroidOS,Nokia,Blackberry EnterpriseServer.
Network
- Router/Modem, Switches (24to 48 port – 100MB or 1GB), POE Switch( 4-8-16-28 port) DNS, DHCP,IP
address, SubnetMask, Active Directory, RJ45cable,CAT5 cable,RJ11 PPPoE/PPPoA, LAN/WAN, Domain,
Defaultgateway,IPv4, TCP/UDP, Firewall,Packets, SMTP/POP3,FTP,Telnet,Ipconfig,Commandprompt,
Putty, DOS,P2P sharing, ping test, tracert, VPN,MPLS, SIPTrunk, PBX, NTE, LPR,Encryption,mapping
drives,backups,mountingdrives,VMWare,Citrix,printserver,VLAN, Gatewayswitch,Core Switch,Com's
port.
Broadband/Phone
- FTTP, FTTC,VDSL, ADSL,DSL, IPSMax, IPS,Dial up, Tie-Pair,CrossJumper,Local Exchange,Multiplexer,
MSAN/DSLAM,BRAS, Cabinet, Eside/D side,ISDN,PSTN,Coaxial CATV,Telco,NTE5, face plate, Iplate,CPE,
RJ11, RJ45/CAT5, BT KBD Tool,WLR3, Filters,Splitters,Isolators,F-connectors,WiFi WPA-PSK,WEP,Walled
Garden,SNR,SFI,RG11 RG6 RG59 Cable,QAMdevice,SimulatorAttenuatorEqualiser,NoSync,
Authentication,Intermittent,MSRFTRand CLR, Test Socket.
Hand Tools& Power Tools
- Drilling,measuring,cutting,sanding,filling,screwing,hammering,spraypainting,painting,fittingsand
fixtures.
UK Driving Licence - Full
References- available upon request