Cette présentation synthétise les éléments de réflexion les plus importants dans la construction de chaînes de valeur de service, connectées au métier de l'utilisateur final, et menant les documents vers un système de "record management".
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• Maturity of the market
• Customer expectations
• Laws, regulations, best practices
• Proximity of the business (completeness of
services)
• Multiplicity of services locations (disparate laws,
regulations, etc.)
Identification of the gaps
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ECOSYSTEM
Results perspective
Customer perspective
Internal perspective
Innovation perspective
Get closer to
the business
Increases maturity, via
proximity with the
business
One integrated solution
for a consistent set of
business needs
Facilitates volume
ingestion, by creating an
“archiving pipeline”
Creation of integrated
services
Improve legal
comfort
Best guarantees to the
customer
Gets best-in class
“layered” solution
Leverages on ISO 27001,
coming PSDC and PSF +
Foreign constraints
Design of solutions that fit
L&R constraints
Leverage the
value
The value-chain is more
than the sum of each link
The solutions optimize the
know-how of partners,
based on local constraints
Provides value on the
service, increases
motivation
Design for multi-location,
multi-country integrated
solutions
Results!
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Example 1: VBS – Learch
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Example 2: Qweeby – Learch
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Example 3: CETIC - Learch