1. Lawrence Reid
Lawrence.reid1017@gmail.com
Current Address:
4027 Green St.
Philadelphia, PA 19104
Phone: (215)387-6567
Summary Profile: Obtain a position where I can maximize my research data and analysis skill, and gain experience and training in
other areas that may be beneficial to my long term career.
EDUCATION:
Virginia State University, Petersburg V.A. | Bachelor of Arts in Political Science | May 2014
Organizations: The Association of Political Science (TAPS), Trojan Activity Board (TAB), National Society of Leadership
and Success (NSLS), National Association for advancement of Color People (NAACP)
Awards: Virginia State University Political Science Scholastic Excellence Award
PROFESSIONAL WORK EXPERIENCE:
Comcast - Horsham, PA March 2015 to Present
Comcast business Technical Support Representative – Tier 1 Agent
• Provide technical assistance to inbound telephone inquiries from small to medium Comcast Commercial Business customers.
Troubleshoots customer connectivity and phone line problems, and determines the appropriate solution based on diagnosis and
executes the most logical fix to their business needs.
TJMax - Philadelphia, PA June 2014 – August 2014
Store Associate
• Handle money transactions for a variety of customer purchases, stocking building displays, unloading delivers and helping
customers in other ways than just checking out.
Virginia State University - Petersburg, V.A January 2013 – May 2014
Student worker (Assistant Archivist)
• Assisted archivist in the processing of incoming and backlogged collection by accessioning them into the main collection.
• Assist students and researchers with research and library materials.
• Keep records of circulation of books and research materials
• Process materials using Microsoft Excel includes organizing the materials and conducting necessary conservation practices; re-
housing documents in acid-free folders and containers; creating an inventory; and preparing a collections.
• Assist archivists in analysis of collections.
Daviso Junk Removal - Philadelphia PA June 2011 – June 2012
Team Member
• Remove Unwanted Junk from designated areas in a safe orderly and timely matter.
• Dispose of the junk at the appropriate disposal site.
• Required to lift a minimum of 75 lbs. of materials.
• Renovated buildings as per owner's request.
• Disposed of the materials at the appropriate disposal site.
OTHER LEADERSHIP AND EXPERINCE
Tip Leader, Voter registration campaign at Virginia State University and surrounding communities, Business Professionals of
America (VSU Chapter), Male Teachers Molding Minds, Student Liaison Outreach Team, The Pre-Law Society, Youth
Mentoring Program at Peabody Elementary School Petersburg VA, Breaking the Silence, Nehemiah Davis Foundation.
SKILLS: Outstanding communication, customer service experience, written and interpersonal skills, experience in analyzing,
research and data, experience in retail, proficient in all Microsoft office suites and SPSS systems. PC hardware, PC applications,
operating systems (NT, 98, 95, Linux, MAC OS 9 & 10), common LAN/WAN configurations, email
applications/concepts/configuration/SPAM issues, TCP/IP, and VPN Knowledge of Webhosting (1 year)