2. Ark People and Communities supports the
housing sector in the design, creation and
delivery of social enterprises, to provide
residents with education, training and
employment opportunities. We offer expertise in
a range of support services, including business
planning, the acquisition of existing social
enterprises and project management support.
Ark People and Communities operates beyond
housing. We advise clients in the private and
public sectors in the development of Corporate
Social Responsibility (CSR) strategies, targeted to
maximise investment within local communities and
neighbourhoods. We can help you deliver real value
and change in the communities where you work.
social enterprise
We work with local communities to support
people to develop their skills and capacity to
influence local decisions and achieve their
ambitions.
We offer a range of training services to tenants
and residents groups to enable them to become
actively involved in the governance and scrutiny
of their housing and other service providers.
It is important that communities and organisations
can gauge the impact of the investment made in
neighbourhoods, projects and people. We can
provide systems, processes and people to analyse
and evaluate the outcomes achieved.
We have found the Ark
People and Communities
team to be excellent partners.
The team has expertise
and vision and helped
us turn huge potential
into something real,
big and bold. We have
enjoyed working with
Helen the Partner who
heads up Ark People
and Communities; she
is someone who you can
trust, will deliver what she
says and has great ideas
and is a lot of fun.
Chair A4H
housing services
Improved business performance
and customer satisfaction levels
are priorities for our clients. Ark
People and Communities will help
you analyse, plan and manage
the legislative and governance
change processes needed to
deliver high quality, efficient and
effective housing services for your
customers.
We can review your strategic plans,
performance management framework
and your policies and procedures to
ensure they are current and effective.
We undertake strategic audits and
health checks to support improved
performance in all aspects of housing
management and customer services.
neighbourhoods
Your organisation may be
going through major business
transformation or you may just
need expert interim or project
management assistance.
People are key to the success of your
business and our service focusses on
providing the resources you require
to deliver excellent performance. Our
experienced practitioners provide a
range of specialist services and support
including: mentoring and leadership
development, selection and recruitment,
behavioural-based assessment tools,
team building and staff training.
people
creating opportunities, changing lives
support for
your people
support for
your business
Scrutiny •
Localism •
Governance •
Place making •
Measuring impact •
Neighbourhood profiling •
Community capacity •
building
Management and •
skills training
Selection and recruitment •
Leadership development •
Personal profiling •
Interim support •
Team building •
• CSR
• Design
• Deployment
• Partnerships
• Social value act
• Business option appraisal
• Social return
on investment
• Leaseholders and
shared ownership
• Strategy and
performance
• Business transformation
• Policy and procedure
• Customer services
• Customer insight
• Service
reviews
3. Birmingham
Unit 1
14 Hylton Street
Birmingham, B18 6HN
T: 0121 515 3831
Cheltenham
St. Georges House
29 St. Georges Road,
Cheltenham
Gloucestershire, GL50 3DU
T: 01242 252877
Ark Housing Consultancy and Helen Scurr Housing Consultancy have
come together to create; Ark People and Communities. The new business
complements the traditional Ark services; Development, Regeneration, Asset
Management and Organisational change, providing a new range of people and
community services.
London
2 Waterloo Court
10 Theed Street
London, SE1 8ST
T: 0207 2028410
Ark People and Communities and Ark Housing Consultancy are sister consultancies dedicated
to delivering positive change on behalf of our clients for the benefit of their customers.
e: ark@arkcommunities.co.uk w: www.arkcommunities.co.uk
creating opportunities
changing lives
