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Bubbles Sorting
Lariane Rossanese | UX Researcher & Designer | Samsung R&D Brazil
A new method to evaluate
the information architecture
in Three Dimensional Projects
for VR / AR / MR projects
Lariane Rossanese | UX Researcher & Designer | Samsung R&D Brazil
The UX Team was faced the challenge of solving
a VR environment's Information Architecture.
The main endeavor was to understand the user's mental model for
tridimensional environments items organization without using the
virtual reality with them.
On the other hand the Card Sorting Method is limited to 2D
organization. So, based on this method we created a new one:
Bubbles Sorting; a method for understanding the user interaction
in three dimensional space; helping to design and evaluate
the information architecture for a VR environment.
In this talk I will describe the research plan, the new methodology
"Bubbles Sorting" and the successful results for the project.
Abstract
image source: google maps
Our motivation
The challenge and the
project that we worked on
Our research planning
The new methodology
How we collected more data and
relevant information for developing
Bubbles Sorting - How we came to understand
information architecture and interactions
1
2
3
image source: https://www.videoblocks.com/video/blue-planet-earth-rotation-with-space-background-4k-animation-4vvy7rh5likq9c4we
Original Content
Content Representation
360° Contents
images & videos
EXISTING
INTERFACE/GALLERY
Recorded Videos
& Images
Live View
Video of concept idea of Bubbles Interface - 2 min
CONCEPT IDEA
PRODUCT
Project Phases
Desk Research
Bubbles Sorting
Design & Development
Usability Test
Feedback
ITERATING
Storytelling
weeks with
UX Designers in
phases3
Objective of the research:
• Deeply understanding users
interaction in bubbles
universe keeping in mind the
app is a gallery of images.
• What people want to see and
how they want to use an
image gallery in a virtual 360
environment.
• Guarantee the VR and
mobile navigability are still
the same experience.
Desk Research
External Desk Research involves research
done outside the organizational boundaries
and collecting relevant information.
source: https://www.managementstudyguide.com/desk-research.htm
Sources:
https://www.uxofvr.com/
https://www.google.com/design/spec-vr/designing-
for-google-cardboard/a-new-dimension.html#
https://medium.com/blog-da-try/ux-em-realidade-
virtual-61acb9087f54
• Journey into the User
Experience of Virtual Reality
• VR heuristics
• Usability recommendations
• Physiological considerations
• Interactive patterns
Online Desk Research
There is an incredible amount
of data available online. It’s
important for an organization
to be information specific while
fetching this information as
there are billions of pages
available on the internet.
Storytelling Research
Storytelling is a flexible design research method with a
broad range of applications, associated processes and
variations. It is a communication tool that can be used
in lieu of boring task checklists that are far removed
from the user. They provide a natural, engaging way to
share behavior, perspectives, and attitudes.
Deliverable:
User Journey with Opportunities mapped
Interview with 10 people to understand
how and why they take pictures, and
how they archive and search for them.
source: http://designresearchtechniques.com/casestudies/storytelling/
UserJourney
whatsapp
instagram
facebook
whatsapp
snapchat
camera app folder
favorite
backup
moment
friends
creation
boring
share
slideshow
view
motivation
angle
point
focus
light delete
edit
gallery
whatsapp
snaptchat
memories
select
choose
scene
shoot group search
difficult
to search
share
remember
time
event
local
imagery
PREPARATION SELECT & EDITING VIEW & SHARELOOKING FOR
Opportunities
The camera is not fast
enough and the user
misses the moment
They don’t want to have
to think Theywant the
process to be automatic
Some users believe that
the camera quality in
the otherapps is higher
and faster
Users don't like
organize theirphotos.
Crave a simplerway
It is common to use anotherapp
forsearching fora photo. Users
believe that if the photowas
important, itwas shared
Card Sorting
Card sorting was originally developed by psychologists as a method
to the study of how people organize and categorize their knowledge.
It consists of researchers writing labels representing concepts (either
abstract or concrete) on cards, and then asking participants to sort
(categorize) the cards into piles that were similar in some way.
After sorting the cards into piles, the participants were then asked to
give the piles a name or phrase that would indicate what the
concepts in a particular pile had in common.
sources:
https://uxpa.org/sites/default/files/JUS_Wood_Nov2008.pdf
https://www.usability.gov/how-to-and-tools/methods/card-sorting.html
One on Ones are in-person sessions with an observer.
Participants think aloud while sorting, giving a clearer
picture of their reactions and thought processes.
Christmas balls‘My inspiration
The Bubbles Sorting
We adapted the Card Sorting method using
instead plastic balls for the users to
experience the three-dimensional immersion
to explore the environment in the room.
We did this with 40 images with themes of
traveling, food, friends and family.
Please organize these images as you
would like to see and find them in
Virtual Reality. You can explore the
entire room, use the plastic balls and
other materials (pen and Post-its
notes) to support your organization.
TASK:
Lariane Rossanese | UX Researcher & Designer | Samsung R&D Brazil
16 AGE: 12 to 57 years old
46 % WOMEN
54 % MEN
Sample
PEOPLE
USER
Video of users organizing the images with bubbles - 3 min
(the users’ identities are hidden)
People want to keep their best
memories close to them
The relationship with bubbles
is extremely affective:
The balls are part
of my life
“ “
I would like to have a
directory of images to
pull together like
bubbles with a touch
controller.
I would like to organize
them around me and if I
want to delete them, it
could drag them to a
trash can at my feet.
Favorites
GROUPS
bigger bubbles as
album cover sand favorites
trash can
Insights NEW
IMAGES
when accessing their
memories most people
want to visualize them
organized in the way
they left them
most people organize the
images looking at them one
by one and defining which
group they are part of.
it is necessary to have
a title text of the
categories that
people organized as
reference
represents the largest bubble
category with album cover text
and image
NOMENCLATURE
SPATIAL
REFERENCE
tagging by category
and favorite images
to feed relevant new
searches
FUNCTIONSORGANIZING
Findings
there are two types of relevance
for the user: the favorites to save
and the favorites to share
there are less important memories
that people want to keep in the
gallery and they can be hidden
behind the field of view
the idea of subcategories
is still very strong for
many people
the most relevant ones
become bigger and closer
to the user
the chronological
order can be by
user proximity
the sizes and the dispositions are by order
of relevance and chronologically by events:
HIERARCHIES
94°
PRIMARY
77°
55°
MAXIMUM
SECONDARY
77°
55°
FAVORITES
GROUPS
77°
55°
MORE
IMPORTANT
LESS IMPORTANT
OR TO HIDE
TIME recent > past
First level
First level
Second level
https://www.oculus.com/experiences/gear-vr/1471215239650265/
The 360 ° content is a new space-time capturing paradigm and Bubble
proposes an interactive immersive presentation interface.
You can import your 360 ° images from your smartphone to relive special
moments captured with family, friends and your great adventures.
Download Bubble now to revive your best 360 ° experience!
DOWNLOAD, USE AND GIVE US FEEDBACK!
h"ps://www.uxofvr.com/	
h"ps://www.google.com/design/spec-vr/designing-for-google-cardboard/a-new-dimension.html#	
h"ps://medium.com/blog-da-try/ux-em-realidade-virtual-61acb9087f54	
h"ps://www.managementstudyguide.com/desk-research.htm	
h"ps://uxpa.org/sites/default/files/JUS_Wood_Nov2008.pdf	
h"ps://www.usability.gov/how-to-and-tools/methods/card-sorOng.html
Useful links
UX Researcher & Designer
Samsung Research Brazil
THANK YOU!

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Bubbles sorting - A new method to evaluate the information architecture in Three Dimensional Projects for VR / AR / MR projects

  • 1. Bubbles Sorting Lariane Rossanese | UX Researcher & Designer | Samsung R&D Brazil A new method to evaluate the information architecture in Three Dimensional Projects for VR / AR / MR projects
  • 2. Lariane Rossanese | UX Researcher & Designer | Samsung R&D Brazil The UX Team was faced the challenge of solving a VR environment's Information Architecture. The main endeavor was to understand the user's mental model for tridimensional environments items organization without using the virtual reality with them. On the other hand the Card Sorting Method is limited to 2D organization. So, based on this method we created a new one: Bubbles Sorting; a method for understanding the user interaction in three dimensional space; helping to design and evaluate the information architecture for a VR environment. In this talk I will describe the research plan, the new methodology "Bubbles Sorting" and the successful results for the project. Abstract
  • 4. Our motivation The challenge and the project that we worked on Our research planning The new methodology How we collected more data and relevant information for developing Bubbles Sorting - How we came to understand information architecture and interactions 1 2 3
  • 7. 360° Contents images & videos EXISTING INTERFACE/GALLERY Recorded Videos & Images Live View
  • 8. Video of concept idea of Bubbles Interface - 2 min
  • 10. Project Phases Desk Research Bubbles Sorting Design & Development Usability Test Feedback ITERATING Storytelling
  • 11. weeks with UX Designers in phases3 Objective of the research: • Deeply understanding users interaction in bubbles universe keeping in mind the app is a gallery of images. • What people want to see and how they want to use an image gallery in a virtual 360 environment. • Guarantee the VR and mobile navigability are still the same experience.
  • 12. Desk Research External Desk Research involves research done outside the organizational boundaries and collecting relevant information. source: https://www.managementstudyguide.com/desk-research.htm Sources: https://www.uxofvr.com/ https://www.google.com/design/spec-vr/designing- for-google-cardboard/a-new-dimension.html# https://medium.com/blog-da-try/ux-em-realidade- virtual-61acb9087f54 • Journey into the User Experience of Virtual Reality • VR heuristics • Usability recommendations • Physiological considerations • Interactive patterns Online Desk Research There is an incredible amount of data available online. It’s important for an organization to be information specific while fetching this information as there are billions of pages available on the internet.
  • 13. Storytelling Research Storytelling is a flexible design research method with a broad range of applications, associated processes and variations. It is a communication tool that can be used in lieu of boring task checklists that are far removed from the user. They provide a natural, engaging way to share behavior, perspectives, and attitudes. Deliverable: User Journey with Opportunities mapped Interview with 10 people to understand how and why they take pictures, and how they archive and search for them. source: http://designresearchtechniques.com/casestudies/storytelling/
  • 14. UserJourney whatsapp instagram facebook whatsapp snapchat camera app folder favorite backup moment friends creation boring share slideshow view motivation angle point focus light delete edit gallery whatsapp snaptchat memories select choose scene shoot group search difficult to search share remember time event local imagery PREPARATION SELECT & EDITING VIEW & SHARELOOKING FOR Opportunities The camera is not fast enough and the user misses the moment They don’t want to have to think Theywant the process to be automatic Some users believe that the camera quality in the otherapps is higher and faster Users don't like organize theirphotos. Crave a simplerway It is common to use anotherapp forsearching fora photo. Users believe that if the photowas important, itwas shared
  • 15. Card Sorting Card sorting was originally developed by psychologists as a method to the study of how people organize and categorize their knowledge. It consists of researchers writing labels representing concepts (either abstract or concrete) on cards, and then asking participants to sort (categorize) the cards into piles that were similar in some way. After sorting the cards into piles, the participants were then asked to give the piles a name or phrase that would indicate what the concepts in a particular pile had in common. sources: https://uxpa.org/sites/default/files/JUS_Wood_Nov2008.pdf https://www.usability.gov/how-to-and-tools/methods/card-sorting.html One on Ones are in-person sessions with an observer. Participants think aloud while sorting, giving a clearer picture of their reactions and thought processes.
  • 17. The Bubbles Sorting We adapted the Card Sorting method using instead plastic balls for the users to experience the three-dimensional immersion to explore the environment in the room. We did this with 40 images with themes of traveling, food, friends and family. Please organize these images as you would like to see and find them in Virtual Reality. You can explore the entire room, use the plastic balls and other materials (pen and Post-its notes) to support your organization. TASK:
  • 18. Lariane Rossanese | UX Researcher & Designer | Samsung R&D Brazil 16 AGE: 12 to 57 years old 46 % WOMEN 54 % MEN Sample PEOPLE
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  • 21. USER
  • 22. Video of users organizing the images with bubbles - 3 min (the users’ identities are hidden)
  • 23. People want to keep their best memories close to them The relationship with bubbles is extremely affective: The balls are part of my life “ “
  • 24. I would like to have a directory of images to pull together like bubbles with a touch controller. I would like to organize them around me and if I want to delete them, it could drag them to a trash can at my feet. Favorites GROUPS bigger bubbles as album cover sand favorites trash can Insights NEW IMAGES
  • 25. when accessing their memories most people want to visualize them organized in the way they left them most people organize the images looking at them one by one and defining which group they are part of. it is necessary to have a title text of the categories that people organized as reference represents the largest bubble category with album cover text and image NOMENCLATURE SPATIAL REFERENCE tagging by category and favorite images to feed relevant new searches FUNCTIONSORGANIZING Findings
  • 26. there are two types of relevance for the user: the favorites to save and the favorites to share there are less important memories that people want to keep in the gallery and they can be hidden behind the field of view the idea of subcategories is still very strong for many people the most relevant ones become bigger and closer to the user the chronological order can be by user proximity the sizes and the dispositions are by order of relevance and chronologically by events: HIERARCHIES
  • 35. https://www.oculus.com/experiences/gear-vr/1471215239650265/ The 360 ° content is a new space-time capturing paradigm and Bubble proposes an interactive immersive presentation interface. You can import your 360 ° images from your smartphone to relive special moments captured with family, friends and your great adventures. Download Bubble now to revive your best 360 ° experience! DOWNLOAD, USE AND GIVE US FEEDBACK!
  • 37. UX Researcher & Designer Samsung Research Brazil THANK YOU!