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Professional Summary: I am an experienced coordinator, analyst, and database manager who makes
appropriate recommendations for various requests based on FINRA rules, trains and mentors staff, and
successfully manages multiple priorities with a senior level of responsibility. In addition to an eagerness to
learn and be helpful to FINRA, I have a solid educational background and am proficient at communicating
professionally internally and externally, whether orally or in writing.
EDUCATION
University of Maryland College Park, MD Graduation: May 2008
Robert H. Smith School of Business
Degree: Bachelor of Science, International Business
Montgomery College Rockville, MD Graduation: May
2006
Montgomery Scholars Honors Program
Degree: Associate of Arts, Business
WORK HISTORY
Financial Industry Regulatory Authority (FINRA) Rockville, MD
3/2008-Present
RegulatoryReview&Disclosure Department
DisclosureReviewAnalyst
 Receives oral and written requests from internal and external customers for details and explanations on section-
specific systems and processes.
 Assists with conducting research in order to respond to customer requests; determining appropriate sources and
types of data to obtain.
 Usesbasic statistical and quantitative techniques to analyze data researched.
 Assists in preparing a clear, descriptive, saleable format in which to presentanalysis results.
 Communicates to customers the end product of analysesperformed.
 Creates material for reports, charts, graphs, and correspondence.
 Assists in reviewing, documenting, developing, enhancing, and supporting the section’s systems and processes.
 Participates in maintaining the proper functioning of related systems.
 Participates in the investigation and recommendation of technologies to improve system andprocess efficiency.
Testing&ContinuingEducationDepartment
ExamWaiversCoordinator (Promoted)
 Serve in Senior Role as Primary Contact for FINRA Qualification Exam Waivers Program.
 Mentor and Train Junior Staff, as Well as Other Departments That Need To Understand Our Processes.
 Assist with conducting research in order to respond to customer requests; determining appropriate
sources and types of data to obtain.
 Use basic statistical and quantitative techniques to analyze data.
 Assist in preparing a clear, descriptive, saleable format in which to present analysis results.
 Communicate to customers the end product of analyses performed.
 Create material for reports, charts, graphs, and correspondence.
 Manage the Timely and Efficient Turn Around of Requests and Cases through Planning and
Prioritization.
 Conduct Thorough Reviews of Applicants Seeking a Waiver of any of FINRA Securities Industry
Qualification Exams.
 Communicate via Phone and Email with Member Firms in order to Request Additional Information or
Documentation Pertaining to Requests.
 Coordinate with Other Regulators and Institutions, Such as the NYSE, CBOE, and CFA Institute as well
as Other FINRA Departments, such as Enforcement and the Office of General Counsel Regarding a
Variety of Waiver Related Situations.
 Responsible for Developing and Updating Department Procedures and FAQs for Distribution to Staff.
 Assist in reviewing, documenting, developing, enhancing, and supporting the section’s systems and
processes.
 Participate in maintaining the proper functioning of related systems.
 Participate in the investigation and recommendation of technologies to improve system and process
efficiency.
 Work experience revolves around thefollowing rules FINRAis responsible for: FINRA Rule 1070 Qualification
Examinations And Waiver OfRequirements - NYSE Rule 344 Research Analysts And Supervisory Analysts - FINRA
Rule 1031 Registration Requirements - FINRA Rule 1032 Categories Of RepresentativeRegistration -FINRA Rule
1050 Registration OfResearch Analysts -FINRA Rule 1000 Member Application andAssociated Person
Registration - FINRARule 9600 Procedures For Exemptions
Qualifications Exam Coordinator III (Selected for Permanent Position)
 Managed Preparation of Time and Contents Sensitive Materials For FINRA Qualifications Exam Committee
Meetings.
 Balanced Competing Priorities, Which Include My Routine Daily Responsibilities, As Well As Ensuring All
Materials Were Reviewed and Accounted For in Order To Meet all FINRA Committee Meeting Deadlines.
 Reviewed, Evaluated, and Logged Incoming Complaints Regarding FINRA Exam Content Using CRT.
 Entered Confidential Test Bank Items/Questions into Proctor Database.
 Participated In Cross-Training With Exam Waiver Coordinators.
 Assisted in Editing and Verifying that all New Items and Outlines Were Concurrent to Style Guide for FINRA
Exam Modules.
 Assisted Director with Various Projects Relating To Waivers and Qualifications.
 Work experience revolves around thefollowing rules FINRAis responsible for: Know Your Customer,
CommunicationsWith the Public
AdvertisingRegulationDepartment
Advertising Analyst Administrative Assistant (Contract Position via Kelly Services)
 Used FINRA WEB-ADV to Log and Track Member Firm Advertising Documents for Analysts to Review.
 Formatted and Mailed Letters to Firms.
HumanResourcesDepartment
Human Resource Assistant (Short term Assignment via Kelly Services)
 Utilized FINRA Recruitmax Database to Evaluate and Select Potential Candidates, and Performed Candidate
Follow-up.
 Drafted Letter Templates for Various Audiences for HR to Use.
 Provided Suggestions on How to Improve ERP Program & Career Fair Results.
MILO/TheGolfe Rockville,MD 2/2006-
2/2008
Program Coordinator and Assistant to President/CEO
 Organized and Utilized Multiple Systems and Database to Manage Accounts and Market Events.
The ArkStore Rockville, MD 5/2007-
10/2007
Store Sales Representative/Co-Manager
 Purchased, Received, and Priced Inventory using QuickBooks Point of Sale; Ran End of Day Reports.
Soft Skills: Leadership, Analysis, Research, Conflict Resolution, Critical Thinking, Communication, Time
Management, Integrity
Computer Skills: Microsoft Office Applications, WebCRD, Proctor, FWS, Internet Research, WEB-ADV,
Recruitmax Database, CRT, CRM, Quick Books Point of Sale, Macromedia Contribute Server for Web
Publishing
References are available upon request.

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Resume for Linked In

  • 1. Professional Summary: I am an experienced coordinator, analyst, and database manager who makes appropriate recommendations for various requests based on FINRA rules, trains and mentors staff, and successfully manages multiple priorities with a senior level of responsibility. In addition to an eagerness to learn and be helpful to FINRA, I have a solid educational background and am proficient at communicating professionally internally and externally, whether orally or in writing. EDUCATION University of Maryland College Park, MD Graduation: May 2008 Robert H. Smith School of Business Degree: Bachelor of Science, International Business Montgomery College Rockville, MD Graduation: May 2006 Montgomery Scholars Honors Program Degree: Associate of Arts, Business WORK HISTORY Financial Industry Regulatory Authority (FINRA) Rockville, MD 3/2008-Present RegulatoryReview&Disclosure Department DisclosureReviewAnalyst  Receives oral and written requests from internal and external customers for details and explanations on section- specific systems and processes.  Assists with conducting research in order to respond to customer requests; determining appropriate sources and types of data to obtain.  Usesbasic statistical and quantitative techniques to analyze data researched.  Assists in preparing a clear, descriptive, saleable format in which to presentanalysis results.  Communicates to customers the end product of analysesperformed.  Creates material for reports, charts, graphs, and correspondence.  Assists in reviewing, documenting, developing, enhancing, and supporting the section’s systems and processes.  Participates in maintaining the proper functioning of related systems.  Participates in the investigation and recommendation of technologies to improve system andprocess efficiency. Testing&ContinuingEducationDepartment ExamWaiversCoordinator (Promoted)  Serve in Senior Role as Primary Contact for FINRA Qualification Exam Waivers Program.  Mentor and Train Junior Staff, as Well as Other Departments That Need To Understand Our Processes.  Assist with conducting research in order to respond to customer requests; determining appropriate sources and types of data to obtain.  Use basic statistical and quantitative techniques to analyze data.  Assist in preparing a clear, descriptive, saleable format in which to present analysis results.  Communicate to customers the end product of analyses performed.  Create material for reports, charts, graphs, and correspondence.  Manage the Timely and Efficient Turn Around of Requests and Cases through Planning and Prioritization.  Conduct Thorough Reviews of Applicants Seeking a Waiver of any of FINRA Securities Industry Qualification Exams.  Communicate via Phone and Email with Member Firms in order to Request Additional Information or Documentation Pertaining to Requests.  Coordinate with Other Regulators and Institutions, Such as the NYSE, CBOE, and CFA Institute as well as Other FINRA Departments, such as Enforcement and the Office of General Counsel Regarding a Variety of Waiver Related Situations.
  • 2.  Responsible for Developing and Updating Department Procedures and FAQs for Distribution to Staff.  Assist in reviewing, documenting, developing, enhancing, and supporting the section’s systems and processes.  Participate in maintaining the proper functioning of related systems.  Participate in the investigation and recommendation of technologies to improve system and process efficiency.  Work experience revolves around thefollowing rules FINRAis responsible for: FINRA Rule 1070 Qualification Examinations And Waiver OfRequirements - NYSE Rule 344 Research Analysts And Supervisory Analysts - FINRA Rule 1031 Registration Requirements - FINRA Rule 1032 Categories Of RepresentativeRegistration -FINRA Rule 1050 Registration OfResearch Analysts -FINRA Rule 1000 Member Application andAssociated Person Registration - FINRARule 9600 Procedures For Exemptions Qualifications Exam Coordinator III (Selected for Permanent Position)  Managed Preparation of Time and Contents Sensitive Materials For FINRA Qualifications Exam Committee Meetings.  Balanced Competing Priorities, Which Include My Routine Daily Responsibilities, As Well As Ensuring All Materials Were Reviewed and Accounted For in Order To Meet all FINRA Committee Meeting Deadlines.  Reviewed, Evaluated, and Logged Incoming Complaints Regarding FINRA Exam Content Using CRT.  Entered Confidential Test Bank Items/Questions into Proctor Database.  Participated In Cross-Training With Exam Waiver Coordinators.  Assisted in Editing and Verifying that all New Items and Outlines Were Concurrent to Style Guide for FINRA Exam Modules.  Assisted Director with Various Projects Relating To Waivers and Qualifications.  Work experience revolves around thefollowing rules FINRAis responsible for: Know Your Customer, CommunicationsWith the Public AdvertisingRegulationDepartment Advertising Analyst Administrative Assistant (Contract Position via Kelly Services)  Used FINRA WEB-ADV to Log and Track Member Firm Advertising Documents for Analysts to Review.  Formatted and Mailed Letters to Firms. HumanResourcesDepartment Human Resource Assistant (Short term Assignment via Kelly Services)  Utilized FINRA Recruitmax Database to Evaluate and Select Potential Candidates, and Performed Candidate Follow-up.  Drafted Letter Templates for Various Audiences for HR to Use.  Provided Suggestions on How to Improve ERP Program & Career Fair Results. MILO/TheGolfe Rockville,MD 2/2006- 2/2008 Program Coordinator and Assistant to President/CEO  Organized and Utilized Multiple Systems and Database to Manage Accounts and Market Events. The ArkStore Rockville, MD 5/2007- 10/2007 Store Sales Representative/Co-Manager  Purchased, Received, and Priced Inventory using QuickBooks Point of Sale; Ran End of Day Reports. Soft Skills: Leadership, Analysis, Research, Conflict Resolution, Critical Thinking, Communication, Time Management, Integrity Computer Skills: Microsoft Office Applications, WebCRD, Proctor, FWS, Internet Research, WEB-ADV, Recruitmax Database, CRT, CRM, Quick Books Point of Sale, Macromedia Contribute Server for Web Publishing
  • 3. References are available upon request.