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Topic 5
STAFFING IN INTERNATIONAL
HRM
Approaches to international staffing
• Ethnocentric
• Polycentric
• Regiocentric
• Geocentric/Global
Choosing an Approach to IHRM
• Corporate international strategy
• Political and legal concerns
• Level of development in foreign locations
• Technology and the nature of the product
• Organizational life cycle
• Cultural differences
Ethnocentric
• Key positions are filled with home country
nationals
• It is common for multinational firms in the
early stages of internationalization
Why Ethnocentric
• Lack of qualified host country managers
• Desire to maintain a unified corporate culture
and tight control,
• Desire to transfer quickly the parent firms core
competencies to foreign subsidiaries
Disadvantages of using ethnocentric
approach
• Conflicts with host country nationals as all top
positions are held by foreigners
• Cultural differences may results to some
difficultness among expatriates hence failure
• It is very expensive to pay an expatriate
• It limits the promotion opportunities of HCNs,
which may lead to reduced productivity and
increased turnover among that group
Polycentric Approach
• Under this approach, foreign subsidiaries are
staffed with host country nationals
Advantages of polycentric
• Employing HCNs eliminates language barriers;
avoids the adjustment problems of expatriate
• Less expensive as compared to having an
expatriate
• Employment of HCNs allows a multinational
company to take a lower profile in sensitive
political situations.
• This approach gives continuity to the
management of foreign subsidiaries and avoids
the turnover of key managers that.
Advantages of polycentric
• It facilitate good relationship with host
country nationals
Disadvantages of polycentric
• Host country managers may find it difficult to
cope the parent company’s culture
• Parent company nationals do not get exposure
and experience to foreign jobs. As a result
their career growth may remain restricted to
their own country
• There may be lack of understanding between
parent firm and its foreign subsidiaries.
Geocentric Approach
• Nationality is no longer important in hiring
employees in MNCs subsidiaries
• Under this approach, the best people are
employed in all key positions throughout the
organization regardless of their nationality
Advantages of geocentric
• It enables an MNC to develop an international
executive team which assists in developing a
global perspective and an internal pool of
labor for deployment throughout the global
organization.
• It overcomes the ‘federation’ drawback of the
polycentric approach.
• This approach supports cooperation and
resource sharing across units.
Disadvantages of geocentric
• Expensive as it may use international
expatriates
• Strict immigration polices are likely to affect
the approach
• Failure to build a strong organization culture
similar to that at home country company
Regiocentric Approach
• Like the geocentric approach, it utilizes a
wider pool of managers but in a limited way
• Staff may move outside their home countries
but only within the particular geographic
region
• Regional managers may not be promoted to
headquarters positions but enjoy a degree of
regional autonomy in decision making.
Advantages of using a regiocentric
• There are better interaction between
executives from parent country and those
from host countries.
• It facilitates shift from a purely ethnocentric
approach to geocentric approach.
• The approach reflects some sensitive to local
conditions
Disadvantages in a regiocentric
• It can produce federalism at a regional rather
than a country basis and constrain the MNE
from developing a more global perspective
• Career prospects at regional level are
hampered as no chances of managers to be
transferred to HQ.
Who is an expatriate?
• Is an employee within a company who
undertake international assignments and that
are of the same nationality as where the MNC
is headquartered
• Is an employee who has left his native country
and is working and temporary residing in a
foreign country
Why expatriate?
• The decision has to be made whether to use
expatriates or home country nationals
• Some of the key issues that may compel a
MNCs to use expatriates includes; the absence
of skilled personnel in host country, maintain
the company culture, to have direct control
etc.
Criteria for an Expatriate selection
• Job knowledge and motivation
• Relation skills
• Flexibility / Adaptability
• Extra – cultural Openness
• Family Situation
• Communication skills
• Gender
• Age
• Ethnicity
Procedures for selecting expatriates
• 1st step; to form a team of at least three
members
• 2nd step; members define the purpose of
foreign assignment and set selection criteria
based on cultural aspects
• 3rd step; review of candidate pool
• 4th step; use of standardized test and feedback
instruments to get the required number
Procedures for selecting expatriates
• 5th step; interview of few qualified candidates
and their spouse (if any) and prepare for
training and preparation for journey
Methods for selecting successful
expatriates
• Interviews (executives and psychologists)
• Assessment centers (exercises)
• Tests (language and special tests
• Role of family
International staff compensation
• One of the most difficult problems in
managing compensation in multinationals is
establishing a consistent compensation
measure between countries that builds
credibility and is fair and equitable
• This is due to differences in living costs among
countries
Key components of an international
compensation program for expatriates
• Base salary, for an expert includes foreign
service premium, cost-of-living allowance,
housing allowance as well as the basis for in-
service benefits and pension contributions,
spouse allowance, children education
allowance, rellocation allowance
Key components of an international
compensation program for expatriates
• Benefits; Expatriate ‘benefits’ includes health
care, pension plans/social security, life
insurance, child allowances and profit
sharing/stock option plans
Approaches to international compensation
of expatriates
• There are two main options in the area of
international compensation – the Going Rate
Approach (also referred to as the Market Rate
Approach) and the Balance Sheet Approach
(sometimes known as the Build-up Approach)
The going rate approach
• With this approach, the base salary for the
international transfer is linked to the salary
structure in the host country
Characteristics of going rate approach
• Based on local market rates
• Relies on survey comparisons among:
- Local nationals (HCNs)
- Expatriates of same nationality
- Expatriates of all nationalities
• Compensation based on the selected survey
comparison
• Base pay and benefits may be supplemented by
additional payments for low-pay countries
Advantages of going rate approach
• Equality with local nationals
• Simplicity
• Identification with host country
• Equity among different nationalities
Disadvantages of going rate approach
• Variation between assignments for same
employee
• Variation between expatriates of same
nationality in different countries
The balance sheet approach
• It involves maintenance of home-country
living standard plus a financial inducement to
make the package attractive.
• This approach links the base salary for
expatriates to the salary structure of the
relevant home country
• E.g. a Tanzanian who is working at Bakheresa
subsidiary in Somalia will be paid according to
home salary rates
Characteristics of balance sheet
• Basic objective is maintenance of home-country
living standard plus financial inducement
• Home-country pay and benefits are the
foundations of this approach
• Adjustments to home package to balance
additional expenditure in host country
• Financial incentives (expatriate/hardship
premium) added to make the package attractive
• Most common system in usage by multinational
firms
Categories of outlays incorporated in the
Balance Sheet Approach
• Goods and services – home-country outlays for
items such as food, personal care, clothing,
• Household furnishings, recreation, transportation
and medical care.
• Housing – the major costs associated with
housing in the host country.
• Income taxes – parent-country and host-country
income taxes.
• Reserve – contributions to savings, payments for
benefits, pension contributions, investments,
education expenses, social security taxes, etc.
Advantages of the balance sheet
approach
• Equity
- Between assignments
- Between expatriates of the same nationality
• Facilitates expatriate re-entry
• Easy to communicate to employees
Disadvantages of the balance sheet
approach
• Can result in great disparities
- Between expatriates of different nationalities
- Between expatriates and local nationals
• Can be quite complex to administer
Repatriation
• Repatriation refers to the process of returning
back to the parent company and country from
the foreign assignment
• Repatriation is quite often a bitter sweet
experience for the returning employee
• Repatriates may come back either due to
failure adjusting to the foreign culture or after
the successful completion of the overseas
assignment
Necessary conditions for successful
repatriation
• Make an agreement guaranteeing that the
overseas assignment will be for a specific
period and on return the employee will be
given mutually acceptable job
• Assign the sponsor that will look after the
interests of the employee in his/her absence
• Provide career counseling to ensure that the
employee’s job assignments meet his/her
need upon return
Necessary conditions for successful
repatriation
• Keep in touch with the employee
• Offer financial and other support for finding
accommodation and children’s education.
• Organize re-orientation programme to
facilitate adjustment back into the home
culture
Challenges dealing with international
staff.
• Cultural issues
• Expenses
• Failure of experts
• Requires more attentions
• Different taxations policies and laws etc.

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Staffing in IHRM

  • 1. Topic 5 STAFFING IN INTERNATIONAL HRM
  • 2. Approaches to international staffing • Ethnocentric • Polycentric • Regiocentric • Geocentric/Global
  • 3. Choosing an Approach to IHRM • Corporate international strategy • Political and legal concerns • Level of development in foreign locations • Technology and the nature of the product • Organizational life cycle • Cultural differences
  • 4. Ethnocentric • Key positions are filled with home country nationals • It is common for multinational firms in the early stages of internationalization
  • 5. Why Ethnocentric • Lack of qualified host country managers • Desire to maintain a unified corporate culture and tight control, • Desire to transfer quickly the parent firms core competencies to foreign subsidiaries
  • 6. Disadvantages of using ethnocentric approach • Conflicts with host country nationals as all top positions are held by foreigners • Cultural differences may results to some difficultness among expatriates hence failure • It is very expensive to pay an expatriate • It limits the promotion opportunities of HCNs, which may lead to reduced productivity and increased turnover among that group
  • 7. Polycentric Approach • Under this approach, foreign subsidiaries are staffed with host country nationals
  • 8. Advantages of polycentric • Employing HCNs eliminates language barriers; avoids the adjustment problems of expatriate • Less expensive as compared to having an expatriate • Employment of HCNs allows a multinational company to take a lower profile in sensitive political situations. • This approach gives continuity to the management of foreign subsidiaries and avoids the turnover of key managers that.
  • 9. Advantages of polycentric • It facilitate good relationship with host country nationals
  • 10. Disadvantages of polycentric • Host country managers may find it difficult to cope the parent company’s culture • Parent company nationals do not get exposure and experience to foreign jobs. As a result their career growth may remain restricted to their own country • There may be lack of understanding between parent firm and its foreign subsidiaries.
  • 11. Geocentric Approach • Nationality is no longer important in hiring employees in MNCs subsidiaries • Under this approach, the best people are employed in all key positions throughout the organization regardless of their nationality
  • 12. Advantages of geocentric • It enables an MNC to develop an international executive team which assists in developing a global perspective and an internal pool of labor for deployment throughout the global organization. • It overcomes the ‘federation’ drawback of the polycentric approach. • This approach supports cooperation and resource sharing across units.
  • 13. Disadvantages of geocentric • Expensive as it may use international expatriates • Strict immigration polices are likely to affect the approach • Failure to build a strong organization culture similar to that at home country company
  • 14. Regiocentric Approach • Like the geocentric approach, it utilizes a wider pool of managers but in a limited way • Staff may move outside their home countries but only within the particular geographic region • Regional managers may not be promoted to headquarters positions but enjoy a degree of regional autonomy in decision making.
  • 15. Advantages of using a regiocentric • There are better interaction between executives from parent country and those from host countries. • It facilitates shift from a purely ethnocentric approach to geocentric approach. • The approach reflects some sensitive to local conditions
  • 16. Disadvantages in a regiocentric • It can produce federalism at a regional rather than a country basis and constrain the MNE from developing a more global perspective • Career prospects at regional level are hampered as no chances of managers to be transferred to HQ.
  • 17. Who is an expatriate? • Is an employee within a company who undertake international assignments and that are of the same nationality as where the MNC is headquartered • Is an employee who has left his native country and is working and temporary residing in a foreign country
  • 18. Why expatriate? • The decision has to be made whether to use expatriates or home country nationals • Some of the key issues that may compel a MNCs to use expatriates includes; the absence of skilled personnel in host country, maintain the company culture, to have direct control etc.
  • 19. Criteria for an Expatriate selection • Job knowledge and motivation • Relation skills • Flexibility / Adaptability • Extra – cultural Openness • Family Situation • Communication skills • Gender • Age • Ethnicity
  • 20. Procedures for selecting expatriates • 1st step; to form a team of at least three members • 2nd step; members define the purpose of foreign assignment and set selection criteria based on cultural aspects • 3rd step; review of candidate pool • 4th step; use of standardized test and feedback instruments to get the required number
  • 21. Procedures for selecting expatriates • 5th step; interview of few qualified candidates and their spouse (if any) and prepare for training and preparation for journey
  • 22. Methods for selecting successful expatriates • Interviews (executives and psychologists) • Assessment centers (exercises) • Tests (language and special tests • Role of family
  • 23. International staff compensation • One of the most difficult problems in managing compensation in multinationals is establishing a consistent compensation measure between countries that builds credibility and is fair and equitable • This is due to differences in living costs among countries
  • 24. Key components of an international compensation program for expatriates • Base salary, for an expert includes foreign service premium, cost-of-living allowance, housing allowance as well as the basis for in- service benefits and pension contributions, spouse allowance, children education allowance, rellocation allowance
  • 25. Key components of an international compensation program for expatriates • Benefits; Expatriate ‘benefits’ includes health care, pension plans/social security, life insurance, child allowances and profit sharing/stock option plans
  • 26. Approaches to international compensation of expatriates • There are two main options in the area of international compensation – the Going Rate Approach (also referred to as the Market Rate Approach) and the Balance Sheet Approach (sometimes known as the Build-up Approach)
  • 27. The going rate approach • With this approach, the base salary for the international transfer is linked to the salary structure in the host country
  • 28. Characteristics of going rate approach • Based on local market rates • Relies on survey comparisons among: - Local nationals (HCNs) - Expatriates of same nationality - Expatriates of all nationalities • Compensation based on the selected survey comparison • Base pay and benefits may be supplemented by additional payments for low-pay countries
  • 29. Advantages of going rate approach • Equality with local nationals • Simplicity • Identification with host country • Equity among different nationalities
  • 30. Disadvantages of going rate approach • Variation between assignments for same employee • Variation between expatriates of same nationality in different countries
  • 31. The balance sheet approach • It involves maintenance of home-country living standard plus a financial inducement to make the package attractive. • This approach links the base salary for expatriates to the salary structure of the relevant home country • E.g. a Tanzanian who is working at Bakheresa subsidiary in Somalia will be paid according to home salary rates
  • 32. Characteristics of balance sheet • Basic objective is maintenance of home-country living standard plus financial inducement • Home-country pay and benefits are the foundations of this approach • Adjustments to home package to balance additional expenditure in host country • Financial incentives (expatriate/hardship premium) added to make the package attractive • Most common system in usage by multinational firms
  • 33. Categories of outlays incorporated in the Balance Sheet Approach • Goods and services – home-country outlays for items such as food, personal care, clothing, • Household furnishings, recreation, transportation and medical care. • Housing – the major costs associated with housing in the host country. • Income taxes – parent-country and host-country income taxes. • Reserve – contributions to savings, payments for benefits, pension contributions, investments, education expenses, social security taxes, etc.
  • 34. Advantages of the balance sheet approach • Equity - Between assignments - Between expatriates of the same nationality • Facilitates expatriate re-entry • Easy to communicate to employees
  • 35. Disadvantages of the balance sheet approach • Can result in great disparities - Between expatriates of different nationalities - Between expatriates and local nationals • Can be quite complex to administer
  • 36. Repatriation • Repatriation refers to the process of returning back to the parent company and country from the foreign assignment • Repatriation is quite often a bitter sweet experience for the returning employee • Repatriates may come back either due to failure adjusting to the foreign culture or after the successful completion of the overseas assignment
  • 37. Necessary conditions for successful repatriation • Make an agreement guaranteeing that the overseas assignment will be for a specific period and on return the employee will be given mutually acceptable job • Assign the sponsor that will look after the interests of the employee in his/her absence • Provide career counseling to ensure that the employee’s job assignments meet his/her need upon return
  • 38. Necessary conditions for successful repatriation • Keep in touch with the employee • Offer financial and other support for finding accommodation and children’s education. • Organize re-orientation programme to facilitate adjustment back into the home culture
  • 39. Challenges dealing with international staff. • Cultural issues • Expenses • Failure of experts • Requires more attentions • Different taxations policies and laws etc.