In April 2016, we are launching a new eBook and Audiobook Library with our new provider BorrowBox. The new service will be simpler to use and provide a new range of titles. Depending upon how a user currently accesses eBooks and Audiobooks (on computers, eReaders or mobile devices), they may need to download a new app to access the service. But many users will not need to change anything apart from visiting a different website to browse and borrow our books. This is a quick guide to get you started with the new service.

1. Enjoying eBooks & Audiobooks
from
Lancashire County Library
Getting started
www.lancashire.gov.uk

2. You can
Read eBooks and listen to Audio Books
from Lancashire County Library

3. To get started…
Visit our Download Library at
www.lancashire.gov.uk/ebooks

4. Browse the Library …
Using the Menu or
Search for an author or title

5. Preview
Click on a book to view details
and ‘Preview’ to read excerpts

6. Reserve
If a book is on loan, you
can click to Reserve it
or just view items
available now

7. Borrow
You can borrow eBooks or
Audiobooks with just one click

8. To borrow you’ll need…
• your library card number
• and library PIN

9. our Library eBooks and Audio
May only be
borrowed by
library members
living in the
Lancashire area
Most adjacent
authorities also offer
a similar service to
their users

10. Login to your account
Using your library number and PIN

11. Register
On your first login, you’ll need to enter
your email address.
If you tick to receive newsletters, we’ll let you know
when your reservations are ready, books due to expire,
etc.

12. My Account
Go to your account to see your loans
Plus reservations, loan history and
remaining loans you have available

13. Read Everywhere
Once you have borrowed a Library eBook
You can download it to any computer,
laptop, tablet or smartphone

14. Software and Apps
for eBooks & eAudio
If you borrow a book and go to the
‘Download’ page, you will find links and
instructions for installing the necessary
software or app.

15. Before you Download
 You’ll need to
download & install
software on your
computer or
 Download an App on
your tablet or smart
phone
 Register with an
email address

16. On Tablets and Phones
You can browse, borrow and download all
within the BorrowBox app

17. Once downloaded…
• eBooks can be transferred to
most eReaders
• Audio books can be transferred to
most Audio players or CD

18. Library eBooks can be read on…
a PC or laptop
 a tablet or
smart phone

19. Library eBooks can be read on…
most eReaders but not Kindles
Library eBooks can’t be
wirelessly downloaded to
your eReader

20. BUT Library eBooks can be downloaded
wirelessly and read on Tablets
including Kindle Fire

21. a PC or laptop
 a tablet or
smart phone
You can listen to Library audio books
on…

22. You can listen to Library audio books
on…
most Audio players
 or on your stereo
if you transfer them to CD

23. Downloading
For more details on downloading Library
eBooks and Audio for your device
See our separate guides:
http://bit.ly/lancsbbhelp

24. Help for eBooks and Audiobooks on
computers (Windows and Apple Mac) is
available on every page of the eBook library
website
or Click the Feedback button in ‘My Account’
Help and Support

25. Help and Support for eBooks and
Audiobooks on Tablets and Phones (Android
and iOS)
For any questions regarding the library, just
click on the 'Send Feedback' button in the
BorrowBox App.
Help and Support

26. Find out more about the services
Lancashire Libraries
have available for you
www.lancashire.gov.uk/libraries
www.lancashire.gov.uk