Kyle Bates provides a summary of his personal and professional experience, including current work as a volunteer at the British Heart Foundation where he has developed excellent customer service and retail skills. He lists qualifications including BTEC courses in animal care and land-based studies from Salford City College. Relevant work experience includes sales roles at the British Heart Foundation and Quality Save, along with general maintenance work. Hobbies include spending time with family and reading. References are available upon request.

1. Kyle Bates
20 Station Road
Eccles
Manchester
M30 0GA
07973764127
kylebates80@hotmail.co.uk
Personal Profile
Currently a general volunteer at the British Heart Foundation where excellent customer service skills have been
developed along with experience of working in a busy retail environment.
A helpful, polite and friendly person who is self-motivated and undertakes any task to the best standard. Can be
trusted to work well without supervision. Gets on well with other people and is confident would fit in well with an
existing team and make a solid contribution to the work place
Skills and Qualities
• Excellent communication skills
• Confident and tactful
• Reliable and responsible
• Honest and flexible
Work Experience
Sales Assistant British Heart Foundation Feb 13 – to date
• Cash handling and use of the till
• Selling items and goods to customers
• Price and label stock including electrical goods and furniture
• Unloading the vans with collections
• Loading the vans with deliveries
• Organised items and goods ready for sale.
Sales Assistant Quality Save May – Jun 14
• Stacking the shop floor with various items
• Price checks
• Stockroom duties
• Processing deliveries
• Correctly disposing unwanted boxes and plastic cover to recycled bins
General Maintenance Placement Jul – Aug 14
• painting and sanding to residents’ homes
• gardening in residents’ homes and back gardens
• picking up litter or empty
Education and Qualifications
Salford City College Walkden Campus Sep 10 Jul 13
BTEC Level 2 Animal Care
BTEC Level 1 Land based studies
Functional Skills Level 1 English
Functional Skills Maths
ICT Functional Skills
Childcare level 2
ALAN (adult literacy and numeracy) Award
Wentworth High School Jan 07 - Jun 10
11 GCSE including Maths and English
Placements
Animal Room Salford College 11 – 12
• Help with deliveries
• Clean out all animals

2. • Feed, water and provide vitamin supplements to animals
Salford Royal Hospital work exp year 10
• Porter services
• delivered saline solutions and other medications to the different wards and departments in the hospital
• Transfer patients to different wards
• Communicating with members of the public and staff
Childcare placement
• Helped with filing
• Played and entertained children
• Helping with meal times
• Helping with outside play
• Cleaning up toys and sand area's
• Setting up dinner hall
• Over 300 hours of placement completed
Hobbies and Interests
In my spare time I enjoy spending time with family and friends, reading and going for long walks
References
Available on request