Kristi Cothren has over 10 years of experience in customer service roles including as a hospital receptionist/biller and chiropractic assistant/receptionist. She is proficient in Microsoft Office, Excel, account management, medical billing, and has skills in billing, filing, spreadsheets, and multi-line phone systems. Cothren strives to bring a positive outlook and do excellent work in any environment.

1. KRISTI COTHREN
Mangum, OK
krissylovesya@gmail.com
Authorized to work in the US for any employer
WORK EXPERIENCE
Hospital Receptionist/Biller
Quartz Mountain Medical Center - Mangum, OK - June 2015 to Present
I greet and register all patients coming in for surgery, outpatient procedures, labs and sometimes Emergency
Room visits. I am responsible for verifying all demographics and insurance information. I verify insurance
and eligibility. I call for all inpatient preauthorizations and precertifications. I collect all payments. I send out
statements and answer all billing questions. I am responsible for answering all incoming calls and directing
them to the correct department.
Chiropractic Assistant/Receptionist
Body by God - Tulsa, OK - September 2013 to June 2014
I worked closely with the Doctor assisting him as well as working directly with patients. I handled calls,
payments, filing, etc. I also helped patients with therapy.
EDUCATION
2 year in Theology
Rhema Bible College - Broken Arrow, OK
September 2012 to June 2014
SKILLS
Microsoft Office (7 years), Excel (4 years), Account Management (2 years), Medical Billing (1 year), Billing (2
years), Filing (4 years), Customer Service (10+ years), Spreadsheets (2 years), Phones (5 years), Multi-Line
Phone System (2 years), Collections (1 year)
ADDITIONAL INFORMATION
I am a hard worker with a positive outlook on life and try to bring that posativity into all environments I go into.
I love to learn new things and do everything to the best of my ability in excellence.