Project ManagementOffice reports and MIS Reporting

1. RESUMÉ
KRISHNA KUMAR T E-Mail:tkrisci@gmail.com
No:26 SecondStreet,
Chrompet,
Chennai,
Tamilnadu – 600 044 Mobile:98942 26029
PROFESSIONAL SUMMARY:
I have 4.3 yearsof experience in Project Management Office & MIS Reporting & Overall experience with
Project Management Office & MIS Reporting, US Payroll and Healthcare domain.
EDUCATION:
 BCA (BachelorsincomputerApplications) fromUniversityOf Madrasin2009 with58%.
 DIT (DiplomainInformationTechnology) fromGovt. PolytechnicCollege, CPT(Central
PolytechnicCampus,Taramani,Chennai)in2006 with65 % AffiliatedtoD.T.E
 PassedSTD XIIfrom National HigherSecondarySchool TindivanaminMarch 2004 with79%.
 PassedSTD X from National HigherSecondarySchool TindivanaminMarch2002 with75%.
CERTIFICATION:
 DiplomainComputerHardware ServicingandNetworking(D.C.H.C.N)
PROFESSIONAL EXPERIENCE 1:
Organization : L & T Infotech.
Duration : March 2012 to Present
Role : Associate in Project Management Office & MIS Reporting (L&T Infotech)
Responsibilities:
 Invoicingof projects fordifferentBUs.
o Ensure that the Invoice israisedontime andthe same istrackedagainstthe
receiptof payment.
o IntimationissenttoProjectManagersin case of delayinpaymentorpayment
outstanding.
o Work withcustomertoresolve invoicingrelatedissuesandreportoutstanding
status
 Service Level Reporting.
o Responsible formonitoring,trackingandreportingof all service level parameters
on a regularbasis.

2. o Playedanactive role inunderstandingthe requirementsof the clientand
transformingthemintomutuallyacceptable service level metric.
o Independenthandling of ServiceLevel reportusing the tool called Rendezvous.
That usedto be the conversionof clientrequirementintoreports.
o Ticket– Response time /Resolutiontime Violations (forminorwork,ticketswill
be raised)
o Request- Response time /Resolutiontime Violations ( formajorwork,request
will be raised)
o Time Bucketmetrics
o Utilizationparameters
o Maintenance, Development&TestDefect
 AttritionAnalysisReport
o Total attritionwithinthe engagement.
o Total attritioninL&T Infotech.
 Revenue ManagementReport
o Ensure that budgetisachievedasperplanby monitoringthe opportunityforecast
valuesandcontractedbusiness.
o MonitoringAccrual for the monthand YTD accrual.
o Analyze andrelease the weeklyandmonthlyrevenueprojectionreport.
o Expenses(training,onsite travel,license,etc.,) are trackedagainstbudgetto
ensure betterBUcontribution.
 Preparationof dashboardsand reportsto SeniorManagement.
o Monthlyrevenue reports.
o FTE Utilizationof Teams.
o CoordinationwithteamsforMonthly SLA reports& Time booking.
o SendingweeklyTime sheetentriestoclients.
o WeeklyProjectedrevenue report.
 HandlingRoll-OnandRoll-off of humancapital resourcesinprojects.
 ProjectPortfolioManagement(HP-PPM) usedto track anyprojectCR’s andreports.
 Maintenance of clientcontractand Statementof Work(SoW’s)
 Single pointof contactfor managementreports.
 Provide datadrivenanalysisof businessprocess.
 Helpimplementinthe customerfocus,efficiency,accuracyandeffectiveness.
 Projectinitiationactivitieswithclients andprojectteam.
 Preparationof variousreportsasper the definedstructure of L&TInfotech.
 Handlingmanagement queries.

3.  Work closelywith seniormanagementand escalate the issuesandchallengesin project,if
any.
 IT ManagementSatisfactionSurvey,whichwill be takenbythe clientside projectowners
ratingthe offshore team. Ourteamisresponsible to take the corrective actionagainst
feedback
Tools & Utilities:
 MS Word,MS PowerPoint,MSExcel
 Empower(SAP BasedHRMS),HRMS(People Soft)
 ProjectManagement Tool
o MicrosoftDynamicsCRM – creationof opportunityforidentifiedbusiness.
o Enterprise Service Automation(ProjectConnect) –ForContract, Project&
resource relatedinformation.
o Rendezvous - Projectdatarefresh,Time bookinginformationandprojectclosure.
PROFESSIONAL EXPERIENCE 2:
Organization : Caliber Point Business Solutions
Duration : August 2009 –March 2012
Role : Sr. Executive – US Payroll (LexisNexis & Alphastaff)
Responsibilities:
 Workingfor US Payroll Sigmaproject
 Maintainedpayroll andreports forthe US clients
 Solvedthe queriesof the employeesif anyregardingthe salaryandtax deductions.
 Have to run payroll forthe newemployeesandwill stoppayroll forthe resignedemployees
 Maintained401k, ACH forhourlyand salariedemployees
 Deductamountfrom the employeesforstate andfederal taxes
 InvolvedinEnd-To-EndPayroll System forthe US Clients.
PROFESSIONAL EXPERIENCE 3:
Organization : HOV Services (Formerly Lason India Pvt Limited)
Duration : October 2006 – July 2009
Role : Processor- Healthcare (United Healthcare)

4. Responsibilities:
 Assignment Activation and Inventory System
o WorkedwithUnitedStates Company fortransactionprocessingandmaintainthe
existingfunctionalitiesinthe healthcare domainidsystem.
o Keyrole to enhance anddebugthe code level errorsandtoprovide a better
performance of ourprocessors.
o Our teamis involvedinPre-adjudication andAdjudicationactivityatthe time of
projectand reporting.
o One of the world’sleadingprovidersof advancedhealthcare,communications
and informationtechnologyservicesforlarge business,governmentandeducation
of UnitedStatesof America.
o Will receive datafromRMS (Remote MailingSystem)
o Gather batchesfromthe Healthcare Insurance company
o Rectifiedthe queriesforthe Patientsappeal,denial,deductionof amount,
correctionsinthe treatment.
o Finalizedthe patientqueriesandsenttoappropriate locationordepartment.
 Order Control Group
o Part of the ProductionSupportteamwhichwasresponsible forthe orderfallout
management
o Keyrole wasto do stepby stepprocessanalysisforanorder,focusthe major
falloutsandthe process liable foritandfix them.
o Contributedamajorrole inthe groupby workingalongwiththe on-site
counterpartstoidentifyandfix the fallouts.
o Helpedtoimprove the companystatisticsbyidentifyingthe factorswhichledto
the companymissor the customermissforan orderon a dailybasis.
o Make out andmaintainthe recordsfor the processesresponsible forthe fallouts
and escalate themtothe higherauthorities.
o Recommendedandputmethodsintoactionwhichreducedthe falloutnumber
drastically.
COLLEGE PROJECT - 2006:
Project : Task Management in System
Duration : March 2006
TASK MANAGEMENTSYSTEM
 The projectwas designedanddevelopedin“DSMSOFT” Chennai.

5. Actingas a team leader,coordinatingthe teammembersandarrangingmanpower and
sparesfor the projectwiththe helpof projectguide.
Project objectives
 Task managementsystemisintranetapplicationsoftwaredesignedinHTML, ASP with
oracle 8i as backendand windowsasplatform.
 Advancesintechnologyandwide spreadgrowthof informationinworldledtoall the
commonpeople withadesire todothingsinan easierway.Task managementsystemin
intranetapplicationwhichasa unique system combiningthe developersandthe
administrators.