2012 ASTD MS Annual State-wide Symposium
Breakout Session 1 by Wanda J. Freeland, S.M.A.R.T. Performance Solutions.
June 14, 2012. The University of Southern Mississippi Gulf Park Campus.
Best Practices for Implementing an External Recruiting Partnership
Leadership Competencies (Influencing Others: To Do What They Are Supposed To Do)
1. Leadership Competencies
(These competencies were identified by employees as qualities they want in a leader. The 8-Step
Coaching Model provides the skills to achieve all these competencies.)
Vision and Motivation
The ability to consistently project a positive outlook
The belief that problems can be solved
The willingness to go the extra mile and expend extra effort to reaching a goal
The desire to succeed
The belief that individuals in the organization are important and valued
The belief that one’s work is important and valuable
Coaching
The ability to serve as a guide and mentor for another
The ability to observe performance unbiased
The ability to identify and reinforce effective behaviors
The ability to identify areas in need of improvement
The ability to give meaningful feedback to others
The ability to set specific targets for accomplishment
Culture
The ability to create a “safe” work environment
The ability to have a work environment that is non-threatening
The ability to have open communication
The ability to have a “safe” open door policy
The ability to create a work environment where people want to come to work
Leadership
The ability to establish a vision and a mission for the organization, division, or department
The ability to communicate the vision and mission with passion, conviction, and consistency
The ability to set goals
The ability to inspire and motivate others to work toward specific goals in order to accomplish
the mission
The ability to look to the future and plan accordingly
Teambuilding
The ability to define the purpose, goals, and standards of the team
The ability to identify the roles needed within the team
The ability to help team members find appropriate and meaningful roles
The ability to embrace and resolve conflict among individual team members
The ability to establish a feeling of unity and cohesion among the members of the team
The ability to give equal weight to the ideas, suggestions, comments, and concerns of team
members
The ability to evaluate and reward team work and team accomplishments
Values
The ability to understand the criticality of having values established
The ability to clarify individual values
The ability to identify a set of core team values
The installation of a uniform system of governance-that is, how people will work together to
achieve goals
The ability to take full responsibility and accountability for the success of the team
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