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Kindred Healthcare Mid-Year Update 
August 28, 2014
Kindred Healthcare Delivering on Quality, Value and Innovation in Patient Care
Kindred Healthcare is the Premier Provider of Rehabilitation Services and Post-Acute Care in the U.S. 
3 
OUR MISSION 
Kindredā€™s mission is to promote healing, provide hope, preserve dignity and produce value for each patient, resident, family member, customer, employee and shareholder we serve. 
OUR MANAGEMENT PHILOSOPHY 
Kindredā€™s management philosophy is to focus on our people, on quality and customer service and our business results will follow. 
63,000 
510,000 
2,300 
47 
Kindred is 
Dedicated employees taking care of over 
Patients and residents in over 
locations in 
states
ā€¦ and More Quicklyā€¦ 
(Reducing Average Length-of-Stay) 2 
Sending More Patients Homeā€¦ 1 
Kindred Healthcare Delivering on Quality, Value and Innovation in Patient Care Delivery 
Outperforming National Quality Benchmarks 
510,000 
Patients and Residents were cared for in settings across the continuum 
Kindred Hospitals, Nursing Centers, and Home Health and Hospice continue to improve on quality indicators and beat industry benchmarks 
ā€¦ Reducing Rehospitalization 2 
ā€¢56% of our Nursing Center patients go home after 32 days 
ā€¢70% of our Hospital patients go home or to a Lower Level of Care after 27 days 
Reduced the total average length of stay 
ā€¢by 10.3% in our Hospitals 
ā€¢by 11% in our Nursing Centers 
Kindred Hospitals reduced rehospitalization rates by 14% Kindred Nursing Centers have reduced rehospitalization rates by 15% 
(1) 2013 Results (2) Same store Comparison 2013 to 2009 
4
Kindredā€™s Value Proposition and our ā€œContinue The Careā€ Campaign 
ā€¢Be a leader in helping to coordinate and deliver high quality care at the lowest cost (particularly for those patients who are the highest users of healthcare services) 
ā€¢Lower healthcare costs by reducing rehospitalizations and lengths-of-stay in acute care hospitals and throughout an episode of care 
ā€¢Participate in the development of new care delivery and payment models 
5
Kindred Healthcareā€™s Mid-Year Update ā€“ 
Success and Opportunity 
Continued Progress Improving Teammate Engagement, Quality Assurance, Clinical Outcomes and Patient Satisfaction Measures Across The Enterprise 
Solid Second Quarter and First Half of the Year Financial Results 
Continued Progress Advancing Integrated Care Market Strategy and Development of Care Management Capabilities 
Completed Business Segment Repositioning, Refinancing and Successful Equity Offering 
Industryā€™s best Caregivers, Operators and Management Team, Together With a Strong Balance Sheet and Industry Leading Infrastructure Positioned for Growth! 
6
Hospital Division 
$2.5 billion Revenues(1) 
$518 million Operating Income(2) 
Transitional Care Hospitals (certified as LTAC hospitals) 
ā€¢97 Transitional Care Hospitals(3) 
ā€¢7,145 licensed beds(3) Inpatient Rehabilitation Hospitals (IRFs) 
ā€¢5 IRFs(3) 
ā€¢215 licensed beds(3) 
(1)Revenues for the twelve months ended June 30, 2014 (divisional revenues before intercompany eliminations). 
(2)Operating income for the twelve months ended June 30, 2014. 
(3)As of June 30, 2014. 
(4)Before certain disclosed items reconciled in the Appendix. 
ā€¢Continued clinical success with low rates of rehospitalizations and reduced employee turnover with improved teammate engagement 
ā€¢Strong results with same-store admissions increase of 3% and only 1% growth in core operating costs per patient day; operating income margin improvement to 21.7% from 21.3%(4) 
7 
$607 
$632 
$1,625 
$1,654 
$ 1,250 
$ 1,350 
$ 1,450 
$ 1,550 
$ 1,650 
$ 440 
$ 490 
$ 540 
$ 590 
$ 640 
Q2 '13 
Q2 '14 
Q2 '13 
Q2 '14 
Revenue 
Q2 Revenue 
Per Patient Day Revenues 
$129.0 
$137.5 
$100.0 
$110.0 
$120.0 
$130.0 
$140.0 
Q2 '13 
Q2 '14 
Operating Income(4)
ā€¢2,237 sites of service served through 23,058 therapists(3) 
ā€¢Including 104 hospital-based acute rehabilitation units(3) 
ā€¢Therapists continue to deliver outstanding clinical results and patient functional improvement across sites of service 
ā€¢Sequential core operating income and margin improvements for second quarter in a row 
ā€¢Added 57 net new skilled nursing rehabilitation sites during first half of 2014 
ā€¢In October 2013, acquired TherEX which provides on-site, hospital-based rehabilitation services in 11 states 
$1.3 billion Revenues (1) $121 million Operating Income (2) 
(1)Revenues for the twelve months ended June 30, 2014 (divisional revenues before intercompany eliminations). 
(2)Operating income for the twelve months ended June 30, 2014. 
(3)As of June 30, 2014. 
8 
2,139 
2,237 
0 
600 
1,200 
1,800 
2,400 
2011 
Q2 2014 
Total Sites of Service 
80.4% 
79.8% 
0.0% 
30.0% 
60.0% 
90.0% 
2011 
Q2 2014 
Productivity
Nursing Center Division 
47 Transitional Care Centers (Sub-Acute facilities 
licensed as SNFs)(3) 
13 Nursing and Rehabilitation Centers 
(with Transitional Care Units)(3) 
12 Hospital-Based Sub-Acute Units (3) 
38 Skilled Nursing Centers (Traditional SNFs)(3) 
ā€¢Reduced nurse turnover and improved retention rates for all teammates 
ā€¢Improvement in survey results, quality measures and 5-Star Ratings across the division 
ā€¢Admissions up 1% compared to prior year 
ā€¢Declines in average length of stay (ALOS) continue to weigh on average daily census (ADC) 
ā€¢Nursing center division core operating income increased 11%(4) primarily due to growth in revenues and good cost controls 
$1.1 billion Revenues(1) $143 million Operating Income (2) 
(1)Revenues for the twelve months ended June 30, 2014 (divisional revenues before intercompany eliminations). 
(2)Operating income for the twelve months ended June 30, 2014. 
(3)As of June 30, 2014. 
(4)Before certain disclosed items reconciled in the Appendix. 
9 
13.6% 
11.9% 
13.2% 
13.8% 
14.3% 
10.0% 
12.0% 
14.0% 
16.0% 
Q2 2013 
Q3 2013 
Q4 2013 
Q1 2014 
Q2 2014 
Nursing Center Operating Income Margin (4)
ā€¢Patient satisfaction for Home Health and Hospice remain high with Home Health outcome measures outperforming national benchmarks 
ā€¢Care Management division delivered 66% revenue growth and doubled core operating income compared to prior year 
ā€¢Operating 202 sites of service in 13 states 
ā€¢Focus on integration efforts has improved margin from 7.5% in Q2 2013 to 9.0%(2) in Q2 2014 
ā€¢Acquired Silver State Accountable Care Organization in June 2014 
ā€¢Opportunities to expand Kindred Home Based Primary Care in deal pipeline 
10 
ā€¢202 sites of service in 13 states 
ā€¢69 in Kindredā€™s Integrated Care Markets 
ā€¢5,000 caregivers serving 16,100 patients on a daily basis 
Care Management Division/Kindred At Home $352 million Pro Forma Annualized Revenues(1) 
Care Management Division and 
(1)Annualized based upon revenues and operating income for the three months ended June 30, 2014 
(2)Before certain disclosed items reconciled in the Appendix. 
$7 
$18 
$61 
$143 
$225 
$352 
$0.0 
$100.0 
$200.0 
$300.0 
$400.0 
2009 
2010 
2011 
2012 
2013 
2014 (1) 
Revenue 
($0.7) 
($0.1) 
$3.1 
$13.7 
$10.0 
$28.4 
($10.0) 
$0.0 
$10.0 
$20.0 
$30.0 
$40.0 
2009 
2010 
2011 
2012 
2013 
2014 (1) 
Revenue 
Operating Income
1-866-Kindred Contact Center 
11 
Opportunity 
ā€¢As the aging population continues to grow, consumers facing healthcare decisions often face a gap in accessing information and resources. Navigating care options, whether at home or following a hospital stay, are complex and stressful for families and patients. 
Objective 
ā€¢To create a contact center that provides consumers with healthcare choices as they navigate post-acute care. 
ā€¢To serve as a trusted clinical resource for information and support. 
ā€¢To help guide consumers to Kindred services that exist within their local communities. 
Contact Methods 
ā€¢1.866.KINDRED 
ā€¢Contact Us form on www.kindredanswers.com landing page
Status 
Pilot launched on April 15. 
ā€¢Target Area ā€“ Cleveland (150 mile radius) 
ā€¢Staffed with RNs 
ā€¢Supported with digital, radio, TV and print advertising 
ā€¢Contact Center has relocated to Louisville 
12 
1-866-Kindred Contact Center Cleveland Pilot
16 
4 
2 
1 
1 
1 
2 
1 
2 
Total Contacts by Topic 
Information 787 
Education 138 
Referrals 114 
Complaint 39 
Billing 20 
Other 7 
Total 1105 
13 
Admissions LTACH 12 Nursing Center 9 Home Health 5 Subacute Unit 3 Outpatient Rehab 1 Total 30 
Contact Center Progress to Date 
18 
79 
287 
456 
0 
50 
100 
150 
200 
250 
300 
350 
400 
450 
500 
April 
May 
June 
July 
Total Contacts
Starts September 4 
ā€¢National Digital Advertising 
ā€¢Contact Center highlighted on all of Kindredā€™s public facing website home pages 
ā€¢National advertising through our Social Media channels 
Next Steps: 
National Television! 
14 
1-866-Kindred Contact Center National Rollout
15 
1-866-Kindred Contact Center Television Commercials
Delivered Attractive Financial Performances 
16 
(1)Before certain disclosed items as reconciled in the Appendix 
(2)Reimbursement cuts totaled $70 million 
(3)Reflects midpoint of Companyā€™s August 6, 2014 earnings guidance 
Core Operating Margin (1): 
12.7% 
13.9% 
13.6% 
14.0% 
Share Price & Dividends 
($ in millions) 
Closing Share Price 
Cumulative Dividends 
12/30/2011 
12/31/2012 
12/31/2013 
8/19/2014 
Despite sequential years of significant reimbursement cuts and a whole-sale restructuring of the Companyā€™s business and capital structure, the Company has delivered on its promise to its patients, customers, teammates and shareholders! 
$4.2 
$4.8 
$4.8 
$5.1 
2011 
2012 
2013 
2014 
Revenue 
($ in billions) 
$529 
$679 
$658 
$715 
2011 
2012 
2013 
2014 
Core Operating Income 
($ in millions) 
(2) 
$11.77 
$10.82 
$19.74 
$21.28 
$0.24 
$0.60 
(3)
Revenue Mix1 
(1) 
(1)Revenue before intercompany eliminations for 12 months ended 2010 and in line with full year guidance for 2014. 
(2)Leases capitalized using 6x rent; Equity represents market cap and Funded Debt calculated as of 6/30/14 and 12/31/10 for 2010. 
Yesterday ā€“ 2010 
17 
Repositioning and Recapitalization Complete Growth Phase Begins 
Today ā€“ 2014 
Capital Structure (2) 
KND is successfully shifting its business to faster growing businesses, improving margins, profitability and operating cash flows 
Equity 
22.4% 
Funded 
Debt 
11.3% 
Capitalized 
Leases 
66.3% 
Equity 
31.0% 
Funded 
Debt 
30.0% 
Capitalized 
Leases 
39.0% 
Nursing 
Centers 
46.9% 
Hospitals 
42.3% 
Rehab 
10.4% 
Care Mgnt 
0.4% 
Nursing 
Centers 
21.4% 
Hospital 
47.8% 
Rehab 
23.7% 
CMD 
7.1%
18 
Track Record of Accretive M&A Growth 
2012 
2013 
2014 
2011 
Date: Dec 2013/ Feb. 2014 
Paid: $83.0mm 
Date: Dec. 2013 
Paid: $95.0mm 
Date: Dec. 2012 
Paid: $2.0mm 
Date: Aug. 2012 
Paid: $71.0mm 
Date: Sept. 2011 
Paid: $51.0mm 
Date: April 2011 
Paid: Undisclosed 
Date: Sept. 2013 
Paid: $14.0mm 
Date: June 2011 
Paid: $1.3bn 
Date: Oct. 2011 
Paid: Undisclosed 
Homecare Advantage 
Real Estate of 9 SNFs 
(Previously Leased from HCP) 
Synergy Home Health Care, Inc. 
Date: Oct. 2013 
Paid: Undisclosed 
All Heart Home Health and Hospice & 
Western Reserve 
Date: Spring/Summer 2013 
Paid: Undisclosed 
Mercy Continuing Care Hospital & 
Qstaff Home Health & 
Caring Hearts Home Health 
Date: Jun. 2013 
Paid: Undisclosed 
Arrowhead Home Health 
Date: Jul. 2012 
Paid: Undisclosed 
Illinois Family 
Kindred has a history of thoughtful, disciplined growth, and successfully integrating acquisitions and achieving synergies. Current acquisition opportunities build on this track record of success.
19 
Hospitals (LTACs and IRFs) 
Rehab Services 
Transitional Care Centers (Sub-Acute) 
Home Care and Hospice 
Assisted Living Communities 
Care Management Services 
Robust Pipeline of Growth Opportunities 
Each Kindred business line has numerous opportunities for organic and transactional growth.
Steve Cunanan Chief People Officer 
20
Training & Development 
ā€¢Kindred University 
ā€¢Leadership development 
Kindred People Services Mission 
Integrated Recruiting 
ā€¢Talent sourcing 
ā€¢Talent acquisition 
ā€¢Kindred employment brand 
ā€¢Workforce planning 
Talent Management 
ā€¢High potential identification 
ā€¢Retention 
ā€¢Development 
ā€¢Organization design and restructuring 
ā€¢Performance improvement processes 
Core People Services 
ā€¢Cost effective and efficient HR Services 
ā€¢Employee relations 
ā€¢HR transactions 
ā€¢Onboarding and orientation 
ā€¢HR compliance/ risk/workerā€™s comp/ safety 
ā€¢M&A integration and business disposition 
ā€¢Labor relations 
Teammate Engagement 
ā€¢Service Excellence 
ā€¢Culture 
ā€¢Inclusion 
ā€¢Communications 
ā€¢Employee engagement surveys 
Kindredā€™s People Services Mission is to provide integrated, cost effective and efficient HR services that leverage the strength of our people to drive Kindredā€™s business strategy, 
Pillars of Success 
People Services will foster a culture of quality and engagement to enable our people to promote hope, healing and recovery for patients, residents and families. 
Total Rewards 
ā€¢Compensation administration, design, communications and compliance 
ā€¢Benefits strategy, administration, communications and compliance 
ā€¢Leaves of absence and time off 
ā€¢M&A due diligence and analysis 
ā€¢HR analytics
Engaging People 
2012 2013 2014 
Kindred Healthcare 3.97 3.93 4.02 
Hospital Division 3.92 3.90 3.96 
Care Management Division 4.18 4.18 4.16 
RehabCare Division 4.01 4.03 4.11 
Support Center 4.20 3.99 4.09 
Nursing Center Division N/A 3.81 3.95 
Employee Engagement Index 
22
Engaging People 
All Three Key Indicators Improved From Last Year 
ā€¢Strengths 
ā€“Satisfaction with job 
ā€“Involvement and empowerment 
ā€“Immediate supervision 
ā€¢Areas for Improvement 
-Management ā€“ teammates want management to show more interest in their well-being, enhance communication, and be more trustworthy 
-Career development ā€“ although teammates strongly feel they receive appropriate training, they want more opportunity for professional development and growth and better communication around the opportunities 
Measure 
2014 
2013 
2012 
Benchmark 
Target Range 
Employee engagement 
4.02 
3.93 
3.97 
4.03 
4.00-4.50 
Overall agree score 
69% 
65% 
65% 
71% 
75%-80% 
Intent to stay 
80% 
76% 
77% 
82% 
80% 
Major Survey Findings 
+ 
+ 
23
Value Creation Cycle 
Leadership 
Teammate Engagement 
Quality and Patient Satisfaction 
Business Performance 
24
People Services Business Linkage 
Across Kindred, Higher Engagement Results in Lower Turnover 
Care Settings with High Engagement Outperform on Patient Satisfaction, Quality and Business Performance 
18.4% 
10.2% 
0% 
10% 
20% 
Bottom 20% Engagement 
Top 20% Engagement 
Cumulative Turnover Rate (June-Nov 2013) 
74% 
80% 
40% 
60% 
80% 
100% 
Bottom 20% Engagement 
Top 20% Engagement 
Patient Satisfaction ā€“ Overall Rating (July-Dec 2013) 
25
Focusing on Diversity and Inclusion 
ā€¢Suzanne Riedman, Chief Diversity Officer 
ā€¢Workforce is 76% women, 40% minorities 
ā€¢Since 2008: 
ā€“8.3% increase in female teammates in leadership positions 
ā€“2.6% increase in minorities in leadership positions 
ā€¢200 teammates participating in Kindredā€™s First Women and Minorities in Leadership Conference in September 
ā€¢Diversity Councils 
ā€¢99% compliant with over 400 affirmative action audits 
ā€¢Recruiting progress 
26
People Services Update 
ā€¢Merit increases reinstated for 2014 
ā€¢Finding ways to improve benefit changes and add value 
ā€¢Progressing on our shared services model 
ā€¢Turnover down to 25.3% and Retention is up to 80.8% 
ā€¢Creating a Culture of Service 
ā€¢Move Across America Wellness Initiative 
27
Kindredā€™s Continue The Care Strategy is at the Forefront of Healthcare Delivery System Reform 
28 
Helping to shape the evolution of the American Healthcare Delivery System 
by improving patient outcomes, smoothing care transitions, lowering costs and returning patients home at the highest level of wellness
Kindred Is Helping to Shape the Future of American Healthcare 
ā€¢As the U.S. population ages, demand for patient-centered healthcare is growing rapidlyā€”and Kindred is pioneering an integrated approach to address this demand 
ā€¢ā€œContinue The Careā€ strategy delivers the services that patients need across the full continuum of care, from inpatient hospitalization to post- acute rehab services to home and hospice care 
ā€¢Kindredā€™s growth strategy will bring enhanced scale and foster innovation to provide more communities with integrated, patient- centered care in the lowest-cost setting 
29 
Kindred is at the forefront of healthcare reform: we are implementing a better model to improve outcomes, smooth care transitions and lower costs
Kindred Healthcare Mid-Year Update 
August 28, 2014

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Kindred Healthcare 2014 mid year update

  • 1. Kindred Healthcare Mid-Year Update August 28, 2014
  • 2. Kindred Healthcare Delivering on Quality, Value and Innovation in Patient Care
  • 3. Kindred Healthcare is the Premier Provider of Rehabilitation Services and Post-Acute Care in the U.S. 3 OUR MISSION Kindredā€™s mission is to promote healing, provide hope, preserve dignity and produce value for each patient, resident, family member, customer, employee and shareholder we serve. OUR MANAGEMENT PHILOSOPHY Kindredā€™s management philosophy is to focus on our people, on quality and customer service and our business results will follow. 63,000 510,000 2,300 47 Kindred is Dedicated employees taking care of over Patients and residents in over locations in states
  • 4. ā€¦ and More Quicklyā€¦ (Reducing Average Length-of-Stay) 2 Sending More Patients Homeā€¦ 1 Kindred Healthcare Delivering on Quality, Value and Innovation in Patient Care Delivery Outperforming National Quality Benchmarks 510,000 Patients and Residents were cared for in settings across the continuum Kindred Hospitals, Nursing Centers, and Home Health and Hospice continue to improve on quality indicators and beat industry benchmarks ā€¦ Reducing Rehospitalization 2 ā€¢56% of our Nursing Center patients go home after 32 days ā€¢70% of our Hospital patients go home or to a Lower Level of Care after 27 days Reduced the total average length of stay ā€¢by 10.3% in our Hospitals ā€¢by 11% in our Nursing Centers Kindred Hospitals reduced rehospitalization rates by 14% Kindred Nursing Centers have reduced rehospitalization rates by 15% (1) 2013 Results (2) Same store Comparison 2013 to 2009 4
  • 5. Kindredā€™s Value Proposition and our ā€œContinue The Careā€ Campaign ā€¢Be a leader in helping to coordinate and deliver high quality care at the lowest cost (particularly for those patients who are the highest users of healthcare services) ā€¢Lower healthcare costs by reducing rehospitalizations and lengths-of-stay in acute care hospitals and throughout an episode of care ā€¢Participate in the development of new care delivery and payment models 5
  • 6. Kindred Healthcareā€™s Mid-Year Update ā€“ Success and Opportunity Continued Progress Improving Teammate Engagement, Quality Assurance, Clinical Outcomes and Patient Satisfaction Measures Across The Enterprise Solid Second Quarter and First Half of the Year Financial Results Continued Progress Advancing Integrated Care Market Strategy and Development of Care Management Capabilities Completed Business Segment Repositioning, Refinancing and Successful Equity Offering Industryā€™s best Caregivers, Operators and Management Team, Together With a Strong Balance Sheet and Industry Leading Infrastructure Positioned for Growth! 6
  • 7. Hospital Division $2.5 billion Revenues(1) $518 million Operating Income(2) Transitional Care Hospitals (certified as LTAC hospitals) ā€¢97 Transitional Care Hospitals(3) ā€¢7,145 licensed beds(3) Inpatient Rehabilitation Hospitals (IRFs) ā€¢5 IRFs(3) ā€¢215 licensed beds(3) (1)Revenues for the twelve months ended June 30, 2014 (divisional revenues before intercompany eliminations). (2)Operating income for the twelve months ended June 30, 2014. (3)As of June 30, 2014. (4)Before certain disclosed items reconciled in the Appendix. ā€¢Continued clinical success with low rates of rehospitalizations and reduced employee turnover with improved teammate engagement ā€¢Strong results with same-store admissions increase of 3% and only 1% growth in core operating costs per patient day; operating income margin improvement to 21.7% from 21.3%(4) 7 $607 $632 $1,625 $1,654 $ 1,250 $ 1,350 $ 1,450 $ 1,550 $ 1,650 $ 440 $ 490 $ 540 $ 590 $ 640 Q2 '13 Q2 '14 Q2 '13 Q2 '14 Revenue Q2 Revenue Per Patient Day Revenues $129.0 $137.5 $100.0 $110.0 $120.0 $130.0 $140.0 Q2 '13 Q2 '14 Operating Income(4)
  • 8. ā€¢2,237 sites of service served through 23,058 therapists(3) ā€¢Including 104 hospital-based acute rehabilitation units(3) ā€¢Therapists continue to deliver outstanding clinical results and patient functional improvement across sites of service ā€¢Sequential core operating income and margin improvements for second quarter in a row ā€¢Added 57 net new skilled nursing rehabilitation sites during first half of 2014 ā€¢In October 2013, acquired TherEX which provides on-site, hospital-based rehabilitation services in 11 states $1.3 billion Revenues (1) $121 million Operating Income (2) (1)Revenues for the twelve months ended June 30, 2014 (divisional revenues before intercompany eliminations). (2)Operating income for the twelve months ended June 30, 2014. (3)As of June 30, 2014. 8 2,139 2,237 0 600 1,200 1,800 2,400 2011 Q2 2014 Total Sites of Service 80.4% 79.8% 0.0% 30.0% 60.0% 90.0% 2011 Q2 2014 Productivity
  • 9. Nursing Center Division 47 Transitional Care Centers (Sub-Acute facilities licensed as SNFs)(3) 13 Nursing and Rehabilitation Centers (with Transitional Care Units)(3) 12 Hospital-Based Sub-Acute Units (3) 38 Skilled Nursing Centers (Traditional SNFs)(3) ā€¢Reduced nurse turnover and improved retention rates for all teammates ā€¢Improvement in survey results, quality measures and 5-Star Ratings across the division ā€¢Admissions up 1% compared to prior year ā€¢Declines in average length of stay (ALOS) continue to weigh on average daily census (ADC) ā€¢Nursing center division core operating income increased 11%(4) primarily due to growth in revenues and good cost controls $1.1 billion Revenues(1) $143 million Operating Income (2) (1)Revenues for the twelve months ended June 30, 2014 (divisional revenues before intercompany eliminations). (2)Operating income for the twelve months ended June 30, 2014. (3)As of June 30, 2014. (4)Before certain disclosed items reconciled in the Appendix. 9 13.6% 11.9% 13.2% 13.8% 14.3% 10.0% 12.0% 14.0% 16.0% Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014 Nursing Center Operating Income Margin (4)
  • 10. ā€¢Patient satisfaction for Home Health and Hospice remain high with Home Health outcome measures outperforming national benchmarks ā€¢Care Management division delivered 66% revenue growth and doubled core operating income compared to prior year ā€¢Operating 202 sites of service in 13 states ā€¢Focus on integration efforts has improved margin from 7.5% in Q2 2013 to 9.0%(2) in Q2 2014 ā€¢Acquired Silver State Accountable Care Organization in June 2014 ā€¢Opportunities to expand Kindred Home Based Primary Care in deal pipeline 10 ā€¢202 sites of service in 13 states ā€¢69 in Kindredā€™s Integrated Care Markets ā€¢5,000 caregivers serving 16,100 patients on a daily basis Care Management Division/Kindred At Home $352 million Pro Forma Annualized Revenues(1) Care Management Division and (1)Annualized based upon revenues and operating income for the three months ended June 30, 2014 (2)Before certain disclosed items reconciled in the Appendix. $7 $18 $61 $143 $225 $352 $0.0 $100.0 $200.0 $300.0 $400.0 2009 2010 2011 2012 2013 2014 (1) Revenue ($0.7) ($0.1) $3.1 $13.7 $10.0 $28.4 ($10.0) $0.0 $10.0 $20.0 $30.0 $40.0 2009 2010 2011 2012 2013 2014 (1) Revenue Operating Income
  • 11. 1-866-Kindred Contact Center 11 Opportunity ā€¢As the aging population continues to grow, consumers facing healthcare decisions often face a gap in accessing information and resources. Navigating care options, whether at home or following a hospital stay, are complex and stressful for families and patients. Objective ā€¢To create a contact center that provides consumers with healthcare choices as they navigate post-acute care. ā€¢To serve as a trusted clinical resource for information and support. ā€¢To help guide consumers to Kindred services that exist within their local communities. Contact Methods ā€¢1.866.KINDRED ā€¢Contact Us form on www.kindredanswers.com landing page
  • 12. Status Pilot launched on April 15. ā€¢Target Area ā€“ Cleveland (150 mile radius) ā€¢Staffed with RNs ā€¢Supported with digital, radio, TV and print advertising ā€¢Contact Center has relocated to Louisville 12 1-866-Kindred Contact Center Cleveland Pilot
  • 13. 16 4 2 1 1 1 2 1 2 Total Contacts by Topic Information 787 Education 138 Referrals 114 Complaint 39 Billing 20 Other 7 Total 1105 13 Admissions LTACH 12 Nursing Center 9 Home Health 5 Subacute Unit 3 Outpatient Rehab 1 Total 30 Contact Center Progress to Date 18 79 287 456 0 50 100 150 200 250 300 350 400 450 500 April May June July Total Contacts
  • 14. Starts September 4 ā€¢National Digital Advertising ā€¢Contact Center highlighted on all of Kindredā€™s public facing website home pages ā€¢National advertising through our Social Media channels Next Steps: National Television! 14 1-866-Kindred Contact Center National Rollout
  • 15. 15 1-866-Kindred Contact Center Television Commercials
  • 16. Delivered Attractive Financial Performances 16 (1)Before certain disclosed items as reconciled in the Appendix (2)Reimbursement cuts totaled $70 million (3)Reflects midpoint of Companyā€™s August 6, 2014 earnings guidance Core Operating Margin (1): 12.7% 13.9% 13.6% 14.0% Share Price & Dividends ($ in millions) Closing Share Price Cumulative Dividends 12/30/2011 12/31/2012 12/31/2013 8/19/2014 Despite sequential years of significant reimbursement cuts and a whole-sale restructuring of the Companyā€™s business and capital structure, the Company has delivered on its promise to its patients, customers, teammates and shareholders! $4.2 $4.8 $4.8 $5.1 2011 2012 2013 2014 Revenue ($ in billions) $529 $679 $658 $715 2011 2012 2013 2014 Core Operating Income ($ in millions) (2) $11.77 $10.82 $19.74 $21.28 $0.24 $0.60 (3)
  • 17. Revenue Mix1 (1) (1)Revenue before intercompany eliminations for 12 months ended 2010 and in line with full year guidance for 2014. (2)Leases capitalized using 6x rent; Equity represents market cap and Funded Debt calculated as of 6/30/14 and 12/31/10 for 2010. Yesterday ā€“ 2010 17 Repositioning and Recapitalization Complete Growth Phase Begins Today ā€“ 2014 Capital Structure (2) KND is successfully shifting its business to faster growing businesses, improving margins, profitability and operating cash flows Equity 22.4% Funded Debt 11.3% Capitalized Leases 66.3% Equity 31.0% Funded Debt 30.0% Capitalized Leases 39.0% Nursing Centers 46.9% Hospitals 42.3% Rehab 10.4% Care Mgnt 0.4% Nursing Centers 21.4% Hospital 47.8% Rehab 23.7% CMD 7.1%
  • 18. 18 Track Record of Accretive M&A Growth 2012 2013 2014 2011 Date: Dec 2013/ Feb. 2014 Paid: $83.0mm Date: Dec. 2013 Paid: $95.0mm Date: Dec. 2012 Paid: $2.0mm Date: Aug. 2012 Paid: $71.0mm Date: Sept. 2011 Paid: $51.0mm Date: April 2011 Paid: Undisclosed Date: Sept. 2013 Paid: $14.0mm Date: June 2011 Paid: $1.3bn Date: Oct. 2011 Paid: Undisclosed Homecare Advantage Real Estate of 9 SNFs (Previously Leased from HCP) Synergy Home Health Care, Inc. Date: Oct. 2013 Paid: Undisclosed All Heart Home Health and Hospice & Western Reserve Date: Spring/Summer 2013 Paid: Undisclosed Mercy Continuing Care Hospital & Qstaff Home Health & Caring Hearts Home Health Date: Jun. 2013 Paid: Undisclosed Arrowhead Home Health Date: Jul. 2012 Paid: Undisclosed Illinois Family Kindred has a history of thoughtful, disciplined growth, and successfully integrating acquisitions and achieving synergies. Current acquisition opportunities build on this track record of success.
  • 19. 19 Hospitals (LTACs and IRFs) Rehab Services Transitional Care Centers (Sub-Acute) Home Care and Hospice Assisted Living Communities Care Management Services Robust Pipeline of Growth Opportunities Each Kindred business line has numerous opportunities for organic and transactional growth.
  • 20. Steve Cunanan Chief People Officer 20
  • 21. Training & Development ā€¢Kindred University ā€¢Leadership development Kindred People Services Mission Integrated Recruiting ā€¢Talent sourcing ā€¢Talent acquisition ā€¢Kindred employment brand ā€¢Workforce planning Talent Management ā€¢High potential identification ā€¢Retention ā€¢Development ā€¢Organization design and restructuring ā€¢Performance improvement processes Core People Services ā€¢Cost effective and efficient HR Services ā€¢Employee relations ā€¢HR transactions ā€¢Onboarding and orientation ā€¢HR compliance/ risk/workerā€™s comp/ safety ā€¢M&A integration and business disposition ā€¢Labor relations Teammate Engagement ā€¢Service Excellence ā€¢Culture ā€¢Inclusion ā€¢Communications ā€¢Employee engagement surveys Kindredā€™s People Services Mission is to provide integrated, cost effective and efficient HR services that leverage the strength of our people to drive Kindredā€™s business strategy, Pillars of Success People Services will foster a culture of quality and engagement to enable our people to promote hope, healing and recovery for patients, residents and families. Total Rewards ā€¢Compensation administration, design, communications and compliance ā€¢Benefits strategy, administration, communications and compliance ā€¢Leaves of absence and time off ā€¢M&A due diligence and analysis ā€¢HR analytics
  • 22. Engaging People 2012 2013 2014 Kindred Healthcare 3.97 3.93 4.02 Hospital Division 3.92 3.90 3.96 Care Management Division 4.18 4.18 4.16 RehabCare Division 4.01 4.03 4.11 Support Center 4.20 3.99 4.09 Nursing Center Division N/A 3.81 3.95 Employee Engagement Index 22
  • 23. Engaging People All Three Key Indicators Improved From Last Year ā€¢Strengths ā€“Satisfaction with job ā€“Involvement and empowerment ā€“Immediate supervision ā€¢Areas for Improvement -Management ā€“ teammates want management to show more interest in their well-being, enhance communication, and be more trustworthy -Career development ā€“ although teammates strongly feel they receive appropriate training, they want more opportunity for professional development and growth and better communication around the opportunities Measure 2014 2013 2012 Benchmark Target Range Employee engagement 4.02 3.93 3.97 4.03 4.00-4.50 Overall agree score 69% 65% 65% 71% 75%-80% Intent to stay 80% 76% 77% 82% 80% Major Survey Findings + + 23
  • 24. Value Creation Cycle Leadership Teammate Engagement Quality and Patient Satisfaction Business Performance 24
  • 25. People Services Business Linkage Across Kindred, Higher Engagement Results in Lower Turnover Care Settings with High Engagement Outperform on Patient Satisfaction, Quality and Business Performance 18.4% 10.2% 0% 10% 20% Bottom 20% Engagement Top 20% Engagement Cumulative Turnover Rate (June-Nov 2013) 74% 80% 40% 60% 80% 100% Bottom 20% Engagement Top 20% Engagement Patient Satisfaction ā€“ Overall Rating (July-Dec 2013) 25
  • 26. Focusing on Diversity and Inclusion ā€¢Suzanne Riedman, Chief Diversity Officer ā€¢Workforce is 76% women, 40% minorities ā€¢Since 2008: ā€“8.3% increase in female teammates in leadership positions ā€“2.6% increase in minorities in leadership positions ā€¢200 teammates participating in Kindredā€™s First Women and Minorities in Leadership Conference in September ā€¢Diversity Councils ā€¢99% compliant with over 400 affirmative action audits ā€¢Recruiting progress 26
  • 27. People Services Update ā€¢Merit increases reinstated for 2014 ā€¢Finding ways to improve benefit changes and add value ā€¢Progressing on our shared services model ā€¢Turnover down to 25.3% and Retention is up to 80.8% ā€¢Creating a Culture of Service ā€¢Move Across America Wellness Initiative 27
  • 28. Kindredā€™s Continue The Care Strategy is at the Forefront of Healthcare Delivery System Reform 28 Helping to shape the evolution of the American Healthcare Delivery System by improving patient outcomes, smoothing care transitions, lowering costs and returning patients home at the highest level of wellness
  • 29. Kindred Is Helping to Shape the Future of American Healthcare ā€¢As the U.S. population ages, demand for patient-centered healthcare is growing rapidlyā€”and Kindred is pioneering an integrated approach to address this demand ā€¢ā€œContinue The Careā€ strategy delivers the services that patients need across the full continuum of care, from inpatient hospitalization to post- acute rehab services to home and hospice care ā€¢Kindredā€™s growth strategy will bring enhanced scale and foster innovation to provide more communities with integrated, patient- centered care in the lowest-cost setting 29 Kindred is at the forefront of healthcare reform: we are implementing a better model to improve outcomes, smooth care transitions and lower costs
  • 30. Kindred Healthcare Mid-Year Update August 28, 2014