Experienced visitor services and historical/cultural interpreter

1. Kimberly Weglarz
Education
M.A. Museum Studies│ University of Oklahoma
B.A. Anthropology│ Pennsylvania State University
Professional Experience
Park Guide (Seasonal)
Boston Harbor Islands, Boston, MA│ April 2016—October 2016/April 2017-November 2017
 Staffed the welcome center and provide general information to visitors including directions and
nearby attractions.
 Responded to visitors inquiries via email and telephone.
 Created several original programs highlighting the cultural significance of the area.
 Demonstrated excellent public speaking ability while delivering interpretive programs.
 Interacted and provided excellent customer service to visitors ranging in age from Junior Rangers to
senior citizens, and with international travelers.
 Successfully managed human relations with visitors that are hostile or negative.
 Created and updated spreadsheets to accurately track hours of 17 seasonal employees for payroll
purposes.
 Provided guidance of new seasonal and volunteer staff members on standard operating procedures.
Activities Assistant
Golden Living Nursing Home, Newton, MA│ November 2016—April 2017
 Facilitated a variety of activities to provide entertainment, exercise, and imagination to all residents.
 Encouraged residents to participate in activities while keeping them motivated and engaged.
 Led small group and large group activities, including one on ones.
 Demonstrated knowledge about residents in regard to background, needs, physical abilities, and
interests.
 Maintained confidentiality regarding resident and company propriety information.
 Notified nursing staff of medical issues or behavioral changes.
 Supervised scheduled activities away from facility grounds.
 Obtained necessary equipment and supplies and provide for their accessibility through organized
storage.
Museum Interpreter (Part- Time)
Concord Museum, Concord, MA│ November 2015—April 2016
 Greeted and interacted with visitors in a friendly manner.
 Interpreted historic events and facts to a wide range of audiences.
 Patrolled the galleries and respond to object alarms.
 Assumed a comprehensive knowledge of the galleries and museum history.
 Assisted the Education department with public programs during museum hours.
Visitor Services Representative (Part- Time)
deCordova Sculpture Park and Museum, Lincoln, MA│ October 2015—April 2016

2.  Served as the primary communication channel between the museum, its members, and the general
public.
 Staffed the front desk and provide general museum information, directions, and services offered.
 Ensured the safety of visitors and artwork by patrolling galleries.
 Provided exhibit information to visitors in person and on the phone.
 Handled up to $3000 in admission fees.
 Cross sold products, including merchandise, memberships and event sales.
Interpretation Intern
Minute Man National Historical Park, Concord, MA│ June 2015—November 2015
 Staffed the information desk and operated the park’s POS system, completing over $1000 in sales.
 Interacted and provided excellent customer service to visitors ranging in age from children to senior
citizens, and with international travelers.
 Led interpretive talks and walks for visitors with a wide range of ages, cultural backgrounds, and
abilities.
 Performed security operations for park visitor centers and historic building such as setting alarms
and locking buildings outside hours of operation.
Collections Manager (Temporary)
History Associates, Inc., New Brunswick, NJ│ September 2014—March 2015
 Established a collections policy for a prominent pharmaceutical corporation in New Jersey.
 Cataloged, photographed, and safely packed over 13,000 objects.
 Regularly updated catalog information on database.
 Processed incoming donations.
 Prepared objects for transport under a strict deadline.
 Determined objects for deaccession in consultation with the corporate historian.
 Addressed the needs of objects in relation to storing and created materials as necessary.
 Worked with archival team to coordinate supplies.
 Trained several members of the archival team in collections management policies.
Collections Volunteer
The Bergen County Historical Society, River Edge, NJ│ June 2013—June 2015
 Worked with the Collections Committee to create catalog records for objects.
 Assisted in the research and installation of a temporary exhibit.
 Assembled shelving for permanent storage.
 Created a collections management policy and collections plan to be used by museum volunteers.
 Worked as a team with coworkers to reach goals of the Collections Committee.
 Attended fundraising events and answered visitor resource questions and provided directions.
Collections Interpretation Intern
The George Ranch Historical Park, Richmond, TX│ January 2014—July 2014
 Performed a two person inventory of over 400 objects.
 Catalogued, photographed, and measured each object.
 Cross referenced catalog information with accession records and updated information as necessary.
 Completed condition reports for objects going on loan.

3.  Photographed, labeled, and catalogued objects on display.
 Initiated a project to sort and digitize the park’s collection of period clothing.
 Created several original interpretive programs highlighting the cultural history of the park.
 Provided daily house tours for up to 30 people.
 Provided the public with information and answered questions regarding safety and park resources.
Executive Assistant (Temporary)
The SG Companies, Hackensack, NJ│ October 2013—December 2013
 Provided administrative assistance to VP of Licensing and CEO.
 Prepared and edited documents for clients.
 Scheduled travel arrangements for office of 65 employees.
 Answered phones and correspondence in a timely and professional manner.
 Coordinated with customers to arrange items for shipment.
 Efficiently organized documents by maintaining filing system.