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2. Chapter iIntroduction
Statement of the Problem
Hypotheses
Conceptual Framework

3. A documentis anything that is written, drawn,
presented or rewarded representation of thoughts
and schooldocuments are beingconsideredasset
of the schoolsince it serves as evidence of the
school’s organization, functions, policies,
decisions,procedures,operations andother
activities. These documents are beingused
regularlyby the staff for schoolaffairs and

4. 1. What are the documents mostly requested by
the students?
2. Are the students satisfied by the release of the
requested documentsfrom the Registrar?
3. Does the delay of the documents affect the
student’s performance?

5. The students are not satisfied by
the release of the requested
documents.
The delay of the documents
does not affect the student’s
performance.

6. Figure 1 Common Document Mostly Asked by the CHMSCians at the Registrar’s Office
Common Document Mostly
asked by the CHMSCians at the
Registrar's Office.
Grade
Report
List of
Students
Transcript
of Records
Good
Moral
Diploma
Form 137

7. Chapter IIPresentation
Analysis
Interpretation of data

8. Documents Respondents (50) Percentage (100%)
Form 137 21 42%
Grade Report 41 82%
List of Students 10 20%
Transcript of Records 22 44%
Good Moral 26 52%
Diploma 9 18%
Problem No. 1 Focuses on the different documents mostly
asked by the CHMSCians at the Registrar’s Office.
Table 2.1 List of Different Documents

9. Problem No. 2 The result focuses if the students
acquire the documents on time.
0 5 10 15 20 25 30 35 40 45 50
Yes
No
Number of Respondents
Table 2.2
Table 2.2 If the students can acquire the documents

10. Problem No 3 Shows the result if the Registrar’s Office can
give the needed documents to the students.
84%
16%
0%
20%
40%
60%
80%
100%
Yes No
Table 2.3
Table 2.3 If the Registrar’s office can give the needed documents

11. Problem No. 4 States the number of students satisfied
by the services offered by the Registrar’s Office.
0
10
20
30
40
50
Yes
No
Yes No
Table 2.4 28 22
Table 2.4
Table 2.4 The satisfaction of the student’s to the Registrar’s Office services

12. Problem No. 5 States if the delay of the Registrar’s
Office affects the student’s performance.
Yes
64%
No
36%
Table 2.5
Table 2.5 If the delay can affect the student’s performance

13. Chapter IIISummary of Findings
Conclusions
Recommendation

14. 1. The commondocumentsmostly asked by the
students are the Good Moral, Transcript of
Records,Form 137,List of students, and Diploma,
respectively.
2. The students are satisfied by the release of the
requested documentsfrom the Registrar’s Office,
therefore, hypothesis number 1is denied.
3. The delay of the Registrar’s Office affects the
students performance, therefore, hypothesis
Good
MoralTranscript of RecordsForm 137List of students
Diploma
denied
denied

15. The following documents mostly asked by the
CHMSC students are the Grade Reports, Certificate of
Good Moral, Transcript of Records, Form 137, List of
Students and Diploma. Grade Report is the document
frequently asked by the CHMSCians, therefore it must
be prioritize and organize properly to meet the
satisfaction of the requestors.
Grade ReportsCertificate of Good MoralTranscript of
RecordsForm 137List of StudentsDiplomaGrade Report

16. The researchers recommend that
the registrar’s office should give the
requested documents to the students
on time, and maximize their working
capacity to cater the needs of the