This document is a resume for Kelly Ivey that outlines her education and work experience. She has a Bachelor's degree in English from the College of William and Mary and an Associate's degree in Liberal Arts from Thomas Nelson Community College. Her work experience includes several retail and customer service jobs where she gained skills in customer interaction, problem solving, and time management. She is looking for a new job and is a fast learner who works well independently or in a team.

1. Kelly Ivey
131 Londonderry Lane, Williamsburg, VA 23188
kellynicoleivey@yahoo.com
Ph: 757-876-0199
Professional Summary
Highly energetic and driven college graduate who is empowered to get any job done.
Able to learn new tasks and adapt to change quickly. Able to work independently and in
a team environment.
Skills
Fast Paced Learner Self- Starter and Go Getter
Time Management Skills Detail Oriented
Problem Solver People Person
High Energy Leadership Skills
Experience
Substitute Teacher Feb 2016-June 2016
York County Public Schools Williamsburg, VA
 Completed the tasks laid out by the teacher.
 Created my own schedule.
 I had to be very flexible with my schedule.
Supervisor (Retail) Jul 2014-May 2015
Hiho Silver Williamsburg, VA
 Provided customer service, which allowed me to interact with people in a positive
manner.
 Ran the store when the manager was not present, which included being in charge
of the staff, and handled any problems that occurred in the store.
 Took customer phone calls, and was able to answer any questions, or fix any
problems in a way to make made the customer feel at ease.
 Organized the inventory and prepared the store for transfers.
 Made promotional documents with Microsoft Word.
Supervisor (Retail) Mar 2014-Jun 2014
Paint on Pottery Williamsburg, VA
 Provided customer service, which allowed me to interact with people in a
positive manner.
 Worked independently in the store, which included handling customer
questions on my own.
 Scheduled birthday parties using a Mac calendar.
 Hosted birthday parties, sometimes on my own.

2.  Provided customer service, which allowed me to interact with people in a positive
manner.
 Worked independently, which included handling customers on my own.
 Took customer phone calls, and was able to answer any questions, or fix any
problems to make the customer feel at ease.
 Checked inventory when asked, which included organizing and putting the
inventory away.
Sales Associate (Retail) Aug 2011-Oct 2012
Bath and Body Works Williamsburg, VA
 Provided customer service, which allowed me to interact with people in a positive
manner.
 Performed any task laid out by the manager.
 Took customer phone calls, and was able to answer any questions, or fix any
problems to make the customer feel at ease.
 Organized inventory.
Education
Bachelor of Arts: English May 2015
College of William and Mary Williamsburg, VA
Associate of Arts: Liberal Arts with Aug 2013
with Specialization in Education
Thomas Nelson Community College
Williamsburg, VA
High School Diploma Jun 2011
Bruton High School Williamsburg, VA
Additional Information
 Bruton High School Band Vice President (2011)
 Volunteered for Shop with the Sherriff, Yorktown, VA (2014-Present)
 Volunteered at the Williamsburg Regional Library Summer Reading Program,
Williamsburg, VA (2007-2011).
 Good Standings from 2011-2015
Supervisor (Retail) Aug 2013-Mar 2014
Londons Williamsburg, VA