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1 of 9
Training Staff
A food safety training need:
 Gap between what staff needs to know
to do their job and what they actually
know
 Can be identified by:
o Observing performance on
the job
o Testing food safety knowledge
o Identifying areas of weakness
15-2
Training Staff
Training and monitoring:
 Train staff to follow food safety procedures
 Provide initial and ongoing training
 Provide all staff with general food
safety knowledge
 Provide job specific food safety training
 Retrain staff regularly
 Monitor staff to make sure they are following
procedures
 Document training
15-3
15-4
Critical Food Safety Knowledge
Staff members should receive
training in:
 Good personal hygiene
o How and when to wash hands
o Where to wash hands
o Other hand-care guidelines (fingernail
length, nail polish, covering wounds)
o Correct work attire
o Reporting illness
Critical Food Safety Knowledge
Staff members should receive training in:
 Controlling time and temperature
o TCS food
o How to measure the temperature of food
o Holding and storing TCS food
o How to label food for storage
o Temperature requirements when thawing,
cooking, cooling, and reheating food
15-5
Critical Food Safety Knowledge
Staff members should receive
training in:
 Preventing cross-contamination
o Preventing cross-contamination of food
during storage, preparation, and service
o Preventing cross-contamination when
storing utensils and equipment
o What to do if cross-contamination
happens
o What to do for people who have food
allergies
15-6
Critical Food Safety Knowledge
Staff members should receive
training in:
 Cleaning and sanitizing
o How and when to clean and sanitize
o The correct way to wash dishes in a
three-compartment sink and in a
dishwasher
o How to handle cleaning tools and
supplies
o Handling garbage
o Spotting pests
15-7
Ways of Training
Methods for delivering training:
 On-the-job training
 Classroom training
o Information search
o Guided discussion
o Games
o Role-play
o Demonstrations
o Jigsaw design
o Training videos and DVDs
15-8
Delivering Training
Methods for delivering training:
 Technology-based training
o Online training
Technology-based training is most
appropriate when:
 Staff work in different locations and/or
need the same training at different times
 It is too costly to bring staff to the same
place
 Staff need to learn at their own pace
15-9

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Chapter 15 Staff Food Safety Training

  • 1.
  • 2. Training Staff A food safety training need:  Gap between what staff needs to know to do their job and what they actually know  Can be identified by: o Observing performance on the job o Testing food safety knowledge o Identifying areas of weakness 15-2
  • 3. Training Staff Training and monitoring:  Train staff to follow food safety procedures  Provide initial and ongoing training  Provide all staff with general food safety knowledge  Provide job specific food safety training  Retrain staff regularly  Monitor staff to make sure they are following procedures  Document training 15-3
  • 4. 15-4 Critical Food Safety Knowledge Staff members should receive training in:  Good personal hygiene o How and when to wash hands o Where to wash hands o Other hand-care guidelines (fingernail length, nail polish, covering wounds) o Correct work attire o Reporting illness
  • 5. Critical Food Safety Knowledge Staff members should receive training in:  Controlling time and temperature o TCS food o How to measure the temperature of food o Holding and storing TCS food o How to label food for storage o Temperature requirements when thawing, cooking, cooling, and reheating food 15-5
  • 6. Critical Food Safety Knowledge Staff members should receive training in:  Preventing cross-contamination o Preventing cross-contamination of food during storage, preparation, and service o Preventing cross-contamination when storing utensils and equipment o What to do if cross-contamination happens o What to do for people who have food allergies 15-6
  • 7. Critical Food Safety Knowledge Staff members should receive training in:  Cleaning and sanitizing o How and when to clean and sanitize o The correct way to wash dishes in a three-compartment sink and in a dishwasher o How to handle cleaning tools and supplies o Handling garbage o Spotting pests 15-7
  • 8. Ways of Training Methods for delivering training:  On-the-job training  Classroom training o Information search o Guided discussion o Games o Role-play o Demonstrations o Jigsaw design o Training videos and DVDs 15-8
  • 9. Delivering Training Methods for delivering training:  Technology-based training o Online training Technology-based training is most appropriate when:  Staff work in different locations and/or need the same training at different times  It is too costly to bring staff to the same place  Staff need to learn at their own pace 15-9