1. Kathy Tileva
Home: 416-261-2819
Cell: 647-832-0664
E-mail: ktileva@gmail.com
Job Objective: Sr QA Analyst / Lead
Summary of Software Skills
 Automated Testing Tools: HP Quality Centre, HP Quick Test Professional, QA Run, WinRunner
4.01, SQA Suite 6.1, VeriFix4.6, 5.0, 6.0
 Languages (read only): C++; QBasic; Visual Basic 6.0, Java, EJB, J2EE, HTML, XML, SQL,
Testing Tool Scripting Languages
 Operating Systems: Windows ‘95, '98, 2000, Windows NT, DOS 7.0, UNIX, Linux, AS/400
 DB: Oracle, SQL Server, MS Access
 Applications: MSOffice XP
 Market-facing Order Management Systems: FIDESSA, IRESS, CXT
 Technologies: Client – Server, OOAD, CORBA. Tuxedo, Mercury Quality Centre, Project
Web Access, FIX 4.0, 4.2, 4.4, STAMP, Toad
 Hardware: PC, Macintosh
Work Experience
 Seventeen years experience in Testing Client -Server Applications
 QA Manager/Lead and Project Test lead – organized and managed QA process; guided and
supervised team of testers, trained client support groups.
 Experienced in managing the full QA Life-cycle
 Expert in FIX Protocol versions 4.0, 4.2 & 4.4
 Experienced in writing Test Plans and Test Cases
 Front and Back End Testing
 E-commerce/ Internet Testing
 UAT (User Acceptance Testing)
 Manual and Automated GUI and green screens testing
 GUI, System Integration, Performance, Disaster Recovery and Acceptance Testing
 Cross-Browser and Multiplatform Testing
 Thorough understanding of testing and development methodologies and life cycles
 Experience with automated testing tools: Quality Centre, HP Quick Test Professional, QA Run,
WinRunner, SQA Manager & Robot, VeriFix
 Problem/ Bug handling – full life cycle: entering, assigning, fix verification, closing; summaries
 Excellent interpersonal and communications skills
Industries

2.  Financial Brokerage
 Health Insurance
 Logistics Management
 E-commerce: B2C, B2B
Employment History
Oct.2011 – Present CIBC Cash Equities
Sr. Test Coordinator
Projects:
- PRAGMA – Algorithm Trading Application – Manual and Automated Testing
- CORE (Central Order Routing Engine) / Smart Order Router - Manual and Automated
Testing
- TRS (Trade Reporting System)
- Smart IOI – Automated handling of IOI (Indication of Interest) broadcasting
- Equilend – Security Lending
- AIM Uploader – Stock Landing Application
- Soft Dollar Enhancements
- ETM (Equities Transaction Manager) – Equity Bulk Trading
- IRESS – Order Management System
- ICESS – Order Management System
- Bloomberg Security Master for Flex Trader US
- Flex Trader - US and CA Trading
- TCM (Triact) /TRS Dropcopy
- PMA (Position Monitoring Application)
- ADP APR Migration
Technologies: - Fix Protocol 4.2; STAMP 5.0; Toad for Oracle 10.6
VeriFix - 4.6, 5.0, 6.0
Bug Tools – Jira; Abacus
Order Router and FIX Order Flow Tools: Raptor Client
· Worked on various CIBC in-house and vendor projects
· Full QA Documentation life cycle management as per CIBC QA
Standards:
- Designed new and updated existing test cases;
- Prepared risk and scalability assessments;
- Managed projects testing risks and mitigations;
- Designed test plans;
- Acquired business and technology sign off approvals
- Recommended Production Implementation
· Executed Front and Back end testing process
· Performed functionality, GUI, UAT, regression, and performance testing
· Systems integration testing
· Performed manual and automated testing
· Performed error tracking and problem reporting (full defect life cycle).
Defect handling tools – Jira and Abacus.
· Managed projects testing risks and mitigations
· Worked closely with Project Managers, vendors and development to
resolve issues

3. · Recommended Production Implementation
· Interacted with third-party vendors for QA deliverables
· Identified and reported projects risks
· Assigned defects to various IT teams: development, networks and
vendors
· Prepared status reports and action items lists
Mar.2011 – Sept.2011 RBC
Sr. QA Analyst
Environment: PC, OS- Windows XP, Unix; Programming Languages - VB, C++, Java J2EE, XML. Back
End - Oracle9i
Projects:
GBOI (Global Back Office Interface) - An in house application, providing Manual Block Trade Entries,
Trade Allocations, Trade submission to ADP Canada and USA, Trade notifications, Firm trades, Client
Trades Matching, Global Oasys Block and Allocation level trades for Canadian and US clients and
securities, supporting Equities and Options. Supported markets: North Americans and Europeans markets.
Technologies: :
Fix Protocol 4.2, 4.4
Bug Tools: HP Quality Centre
OMS (Order Management Systems): FIDESSA, ACCEL
Testing Applications: VeriFix; In-house Automated Tool: GBOI QA Extract Tool
· Designed developed and implemented manual test cases for each
developed functionality
· Revised and updated existing test case documents for manual and
automated testing
· Executed Front and Back end testing process
· Performed functionality, GUI, regression and System integration testing
· Executed regression test scenarios via VeriFix and Fix Tool (FIX 4.2)
· Performed error tracking and problem reporting (full defect life cycle) via
QC
· Worked with project stakeholders and developers to ensure all aspects
of the system have proper coverage and overall system reliability,
performance and quality
· Participated in production design reviews to provide input on functional
requirements, product designs, schedules and potential problems
Feb.2010 – Feb.2011 TD Securities
Sr. QA Analyst
Environment: Hardware - PC, OS –Windows XP, Linux, AS/400; Programming Languages – VB, C++,
Java J2EE, XML. Back End – Oracle9i. Technologies - Fix Protocol 4.2, STAMP 5.0. Bug Tool – In-house
Defect Tracking tool
Projects:
Canadian OM (Order Manager) - An in-house retail order management system, which manages the entire
retail equity and options order flow either as direct market access or as trader managed orders. Order
Execution via IBM Emulator
Verifix – Automated tool for submitting FIX Messages (4.2, 4.4) – Project Owner

4. Trading Applications: IRESS, CXT Trader, FIDESSA, Canadian OM
· Designed new and updated existing test cases, covering DMA (direct
market access), Smart Order Routing, and trader interaction scenarios
on TSX, TSXV, Alpha, Omega, ChiX, Pure, TriAct, ME
· Executed Front (GUI OM, IBM Emulator, IRESS, CXT Trader, FIDESSA)
and Back end (STAMP & FIX) testing process
· Conducted business analyses to support test approach
· Performed functionality, GUI, UAT, regression, disaster recovery and
performance testing
· System integration testing of new FIXServer, OrderManager,
ExchangeServer and existing technology
· Performed error tracking and problem reporting (full defect life cycle).
Defect handling tool – in-house Defect Tracking tool.
· Worked closely with Project Managers and development to resolve
issues
· Identified and reported project risks
Sep.09 –Jan.2010 HSBC
QA Coordinator / Lead
Environment: Hardware - PC, OS –Windows XP, Mainframes; Programming Languages – VB,
JSP/DHTML, Java J2EE, XML; Back End – Websphere; Technologies - Fix Protocol 4.2.
Bug Tools: HP QC (Quality Centre) and Bugzilla.
Projects: HSBC-NBCN Integration Project: HSBC has outsourced back office operations to NBCN,
involving integration of over 30 internal and external systems. Worked with Equities, Bonds, Money
Markets, GICs, Mutual Funds.
· Managed test execution process and coordinated the daily test activities
of three testers
· Assigned tasks, reviewed progress and consolidated issues
· Worked closely with Product and Project Managers, Business Analysts
and Development Managers to coordinate testing strategy, efforts and
acceptance criteria for the final stages of the project.
· Designed UAT, Pre-Prod and Production Acceptance Test Plans and
methodology
· Coordinated and managed the UAT cycle, involving end users,
Compliance, Credit, Business and Commission departments, ensuring
complete coverage
· Coordinated Functional, Performance, Regression, SIT, Pre-Prod,
Disaster Recovery, UAT, SAT and Production Acceptance testing
· Established testing methodology and coordinated Pre-Prod and Prod test
execution cycles, involving live trading between various teams in Toronto,
Montreal, New York, London (UK) and Hong Kong on TSX, NASDAQ,
ME and HKEx exchange
· Analyzed and reviewed FIX 4.2 messages
· Participated in the Go-Alive activities including validating of new code in
production prior to release to end users
· Coordinated production issues handling after launching
· Established defect triage and handling process via QC and Bugzilla bug
tracking tools

5. · Interacted with clients and third-party vendors for QA deliverables
· Assigned defects to various IT teams: development, networks and
vendors
· Followed up with each group to ensure prompt response to defects
· Chaired the daily defect review meetings
· Conducted team and customer meetings
· Prepared status reports and action items lists
· Analyzed the impact of change on test environments, test plans and integration
· Ensured quality and completeness of test deliverables.
· Coordinated releases with development and testing teams
· Identified and reported the level of risk associated with unresolved issues, following
escalation processes where required.
Dec.06 – May.09 The Jonah Group Ltd
QA Lead
Environment: Hardware - PC, OS –Windows XP; Programming Languages – VB, DHTML, Java J2EE,
Back End –Websphere application server;
Projects: Benefit Configurator of BCBSM (Blue Shield Blue Cross of Michigan, US) Health
Insurance: Migrating their client-based applications for providing health organizations and individuals with
benefits and report forms to a single system called NASCO for administering and processing health
benefits. Existing and new systems migrated - 10
· Managed QA process
· Interacted with US-based (Michigan) team of subject matter experts
· Provided customer support to US team on an ongoing daily basis
· Worked with an overseas (lndia) SIT team on resolving issues
· Developed test plans and prioritized testing efforts across the QA group to meet
project schedules
· Conducted team and customer meetings
· Designed, maintained and executed a library of test cases.
· Updated test scripts for each software release
· Produced weekly status reports for testing and production environments
· Generated defect triage reports on an ‘as needed’ basis
· Responsible for tracking business and technical documentation progress
· Prepared new release notes
· Managed defect handling through Jira bug-tracking tool
· Worked with the development staff to respond to customer issues
· Performed functionality, GUI, UAT, system integration, regression and performance
testing
· Managed UAT
· SQL queries for back end data verification
Apr – Dec.2006 RBC
Sr. Quality Assurance Analyst
Environment: Hardware - PC, OS – UNIX (SUN Solaris 9i) Windows 2000; Programming Language –
HTML, Java J2EE, Back End – Oracle9i; Database Management – Oracle Raptor; Technologies – Client-

6. server; Automated tools - Test Partner; Test Plan and Bug Tool Management – MQC – Mercury Quality
Centre; Project Tracking Tool – PWA - Project Web Access
Projects: BTT – Bulk Trade Tool – Automated processing of Bulk Trade Allocations of Equities and
discretionary PIM accounts; Manual processing of bulk trades for Money Market, Bonds and Options
· Designed, managed and executed Front and Back end testing process (Test Plan
design and test case execution via MQC)
· Performed functionality testing
· System integration testing of all project components (BTT/BTR/STPIP/ Berton
(Order Management System)
· Server management of BTR - Bulk Trade Router
· ADP Data file management
· Conducted business analyses to support test approach
· Carried out performance and load testing
· Regression Testing of defect fixes
· Conducted e-Commerce Front End Testing
· GUI Testing
· Performed UAT
· SQL queries for data verification
· Performed error tracking and problem reporting (full defect life cycle). Defect
handling tool – MQC - Mercury Quality Centre
· Project and time tracking – PWA
May.04 – Mar.2006 Bell Capital Markets Solutions
Sr. Technical Testing Analyst – Back End Test Lead
Environment: Hardware - PC, OS – Linux (SUN Solaris 9i) Windows 2000; Programming Language –
XML, C Sharp, Java, J2EE, Back End – Oracle9i; Database Management – Oracle Enterprise Manager 10i
Console; Technologies – Client-server;
Automated tools: HP Quick Test Professional & internally built Test Harness
Projects:
ITMS - Institutional Trade Management Solution - an electronic workflow management compliance system
for the financial securities industry, using FIX protocol version 4.4 (Trade and post-trade processes).
Worked with Equities, Bonds, Money Markets, Mutual Funds, GICs);’
· Designed, managed and executed the Back end testing process – (manual and
automated), using XML file format
· Performed functionality, system integration and regression testing
· Worked closely with Project Managers to develop project schedules setting
accurate timelines, costs and resource allocations.
· Expert in FIX Protocol versions 4.0, 4.2 & 4.4
· Excellent knowledge of SWIFT message structure and ISO 15022 message
standard
· Server management of ITMS Server, FIX Tags Translator, FIX Engine, Bell
Network Hub.
· Conducted business analyses to support test approach
· Performed and coordinated UAT and SIT
· Carried out performance and load testing
· Data file management
· GUI Testing
· Regression Testing of defect fixes

7. · Conducted e-Commerce Front End Testing (manual and automated – Quick Test
Professional)
· SQL queries for data verification
· Performed error tracking and problem reporting (full defect life cycle). Defect
handling tool – Bugzilla 2.18
· Trained all new staff members (BAs, developers and customer support groups)
· Participated in the planning and designing of a test tool for Back end testing
Feb.01 – Apr.2004 CGI
Sr. Software Testing Analyst – Project Test Lead
Environment: Hardware - PC, OS – UNIX (SUN Solaris 8) Windows 2000; Programming Language – XML,
C+, Java, J2EE, Back End –Oracle 9i on Solaris8; Technologies – Client-server, CORBA and Tuxedo;
Automated Tool – QA Run
Projects:
1. OMS - Order Management System for Fidelity Investment Inc. Deals with financial securities.
(Client-Server Application)
2. Multipath Brokerage System –Subsystems: Client Account Maintenance, Broker Account
Maintenance, Trade Master, Security Master, Inventory, Commission, Distribution (Client-Server
Application)
· Designed and constructed project test plans (manual and automated – QA Run)
· Performed functional, system integration, and regression testing
· Conducted Front and Back End Testing (Oracle 8i)
· XML file submission
· Designed automated scripts using QA Run
· Performed error tracking and problem reporting (full bug life cycle)
· Provided industry and system support
· Trained in and adhered to ISO 9001
· Trained client support groups and testing team members
· QA Lead on several projects
· Participated in the planning and coordination of all implementation activities
required for every product release
· Server management
· Internet e-commerce front and back end testing
· Performed Regression, SIT, UAT and GUI testing
· SQL queries for data verification
· Took part in the successful launching and provided customer support of OMS,
especially designed for Fidelity Investments.
· Multitasking
July – Sep.2002 CIBC (subcontracted by CGI)
Sr. QA Analyst – Project Test Lead
Environment: Hardware - PC, OS – UNIX (SUN Solaris 8) Windows 2000; Programming Language – C+,
Java, J2EE, Back End –Oracle 9i on Solaris8;
Project - CAM – Client Account Management for CIBC. (Client-Server Application)

8. · Designed and executed test cases and scenarios (manual testing)
· Performed functional, system integration, and regression testing
· Conducted Front End Testing (Oracle 8i)
· Performed error tracking and problem reporting (full defect life cycle)
· GUI testing
Oct. 99 – Jan. 01 Star Data Systems Inc. (later acquired by CGI)
Software Testing Analyst
Environment: Hardware - PC, OS – UNIX (SUN Solaris 8) Windows 2000; Programming Language – XML,
C+, Java, J2EE, Back End –Oracle 9i on Solaris8; Technologies – Client-server, Automated Tool – QA Run
Project – Multipath Brokerage System –Subsystems: Client Account Management, Broker Account
Maintenance, Trade Master, Security Master, Inventory, Commission, and Distribution. (Client-Server
Application)
· Designed and constructed project test plans (manual and automated)
· Performed functional, system integration, UAT and regression testing
· Conducted Front and Back End Testing (XML file format)
· Designed automated scripts using QA Run
· Internet e-commerce front and back end testing
· Designed automated scripts using QA Run
Mar. 98 – Oct. 99 Data-Quest
Software Testing Analyst
Environment: Hardware - PC, OS - Windows NT, Programming Language - C++, DB - Oracle, Server OS -
UNIX, Automated Tool – WinRrunner 4.01
Projects: Multiple for the Brokerage Industry
· Designed and constructed test procedures and test plans
· Filled in test logs and test procedures
· Performed acceptance, front - end function, (system),
verification and regression testing ( WinRunner 4.01 )
· GUI testing
· Performed error tracking and problem reporting – full life cycle
· E-commerce/ Internet Testing
· Trained client support groups
Jan. 97 – Dec. 97 Beta Tech, London, U.K.
Software Tester
Environment: Hardware - PC, OS - Windows NT, Programming Language - C++, DB - Oracle,
Server OS - UNIX, Automated Tool – SQA Suite
Projects: Multiple for the Logistics Industry
· Developed and tested Software packages ordered by clients
· Participated in verification, validation, acceptance and regression testing (SQA

9. Manager and Robot)
· Designed and performed test procedures and test cases
· Filled in test logs and problem reports
· Error handling
Qualifications
2004 Fix Protocol and SWIFT - in-house training
2003 Quality Management, Smartforce
2001 Oracle 8I, Learning Tree, Toronto
2000 Quality Assurance Course, Learning Tree, Toronto
1996 Software Testing /Quality Assurance Course, London, U.K.
1990 -1992 BSc Economics, Greenwich Meridian College, London, U.K.

10. Manager and Robot)
· Designed and performed test procedures and test cases
· Filled in test logs and problem reports
· Error handling
Qualifications
2004 Fix Protocol and SWIFT - in-house training
2003 Quality Management, Smartforce
2001 Oracle 8I, Learning Tree, Toronto
2000 Quality Assurance Course, Learning Tree, Toronto
1996 Software Testing /Quality Assurance Course, London, U.K.
1990 -1992 BSc Economics, Greenwich Meridian College, London, U.K.