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.George Baker
Email Id: baker256@gm ail.com
Mobile: 518-727-1726.
Professional Summary
 12 + years of diversified experience in Web applications
 Experienced in Financial/ Banking and government industries.
 Extensive experience in testing Databases and Web Applications
 Exclusive experience in Agile (Scrum), Software Development Life Cycle (SDLC), Software Testing life
Cycle
 Experienced with various testing methods such as Functional testing, Regression Testing, System
Testing, Integration Testing, Compatibility testing, Smoke testing, User Acceptance Testing (UAT).
 Expertise in working with Test Management tools Quality Center
 Extensive experience using manual testing to troubleshoot systems integration, GUI, Compatibility,
functionality and Database
 Extensively involved in entire QA Process and defect Management life cycle.
 Involved in Developing and Executing Test Plan, and Test cases based on the, Functional Requirement
Documents.
 Attended Daily scrum Meetings with Scrum Master and Software Architect and Development teams to get
proper understanding of the application
 Hands on experience in end-to-end system testing of complexbusiness systems which involve integration
of multiple applications
 Proficiency in Black box testing and extensively involved in testing the application manually
 Motivated self-starter with exceptional team building,leadership,and interpersonal skills.Hardworking team
player with the ability to work in time sensitive environments
 Good knowledge in DBMS and RDBMS .Wrote SQL queries in Oracle (9i, 10g, 11g), SQL server (2012).
 Quick learner with ability to work effectively in a fast paced environment and meet the deadlines
 Good Communication skills along with verbal and written.
Education:
 Bachelor of Arts, University of Massachusetts,Amherst,MA
 In House Training :( at Virtusa.com) Plural Sight.com (JavaScript (Sept – Oct 2013), Java(Sept – Oct
2013),
 Online WebEx Selenium WebDriver/Grid for Java course (April 2015 to June 4, 2015-
http://qtpselenium.com ) using Eclipse Kepler IDE,FirefoxDriver,ChromeDriver,IEDriver,importing external
Selenium jars and libs file,XPATH,CSSPath,Firebug,FirePath,File handling,TestNG Framework,Maven,
POI API and selenium-server-standalone-2.45.0:Grid
Technical Skills:
Operating Systems Windows,Unix,
Languages SQL, PL/SQL.
Testing Tools Quality Center., Selenium (junior experience)
TestManagementTools HP Quality Center
Servers IIS, Apache
Databases Oracle(9i,10g,11g),MS Access , MS SQL Server,DB2
Defect Tracking & DocumentRepository MS Visual Studio Express(TFS),
Open source version control system TortoiseSVN (Apache Subversion Client) version 1.8.4
for Windows 64-bit
Code,Test, and Defect Repository Keystone Version Control Tool
Work Experience & Recent Activity:
Recent Activity:
Apr 2015 – Jun 2015
http://qtpselenium.com via WebEx
Online from : Pune Maharashtra, India.
 Online WebEx Selenium WebDriver/Grid for Java course- Pune Maharashtra, India (April 2015 to June
4, 2015- http://qtpselenium.com ) using Eclipse Kepler IDE,FirefoxDriver,ChromeDriver,IEDriver,
importing external Selenium jars and libs file,XPATH,CSSPath,Firebug,FirePath,File handling, TestNG
Framework, Maven, POI API and selenium-server-standalone-2.45.0:Grid
Work Experience:
March 2016 – Present
GeekSources INC
Wakulla County
Crawfordville Florida
REMOTE Senior Manual QA Tester
Responsibilities:
Client: United States Veterans Administration
 Tester on Veterans Administration’s Elimination of Veteran Homelessness (EVH) project ( the manual
testing piece: Homeless Management Information System Repository (HMIS) and the automated testing
piece: Veteran Re-Entry Search Service (VRSS)
 Wrote test plans for the manual and automated pieces of the project based on requirements and design
documents for each
 Used test plan templates provided by client
 Wrote test cases for the manual and automated pieces of the project based on requirements and design
documents for each
 Created my own test case template used to write the test cases for the project
 Participated in Agile Standup Meetings for weekly progress status
 Tool used for the project: IBM Rational Team Concert (RTC)
June 2013 – March 2014
Virtusa Westboro, MA (Troy, NY)
Senior Manual QA Tester/Lead
Responsibilities:
Client: Standard & Poor New York City
 Involved in the developmentoftest plan for client product Work Flow Manager (WFM) and Security ID
(ASID and EASID) - C
 Involved in developing TestPlans (TestProtocols) using business specification documents
 Worked in Agile(Scrum) environment for manual testing
 Interacted with business analysts and developers in requirements analysis,review design documents
developed in Agile, scrum and sprint environments
 Responsible for executing test cases and testdata
 Responsible for conducting Smoke Testing after new build deployment
Client: Thomson Reuters – Pennsylvania – Tested remote from Virtusa office
 Provided manual quality assurance testing on some custom data aboutscientific productivityand
influence of a couple differentfunding programs and qualityassurance testing ofa web application
 Participated in Agile standup meetings (via conference calls) to monitor team progress
 In addition to role as senior manual qa lead,initiallyassume a business analystrole to assist
developers on the projectand initiated requirements gathering process with the client
 Generated test scripts based on user stories and client’s requirements documents in addition to Ad
hoc testing
 Verified functionality of client application with manual test iterations
 Logged defects upon discovery in Keystone version control tool for developer resolution
Environment: Java, SQL, Quality Center (HP QC),Agile (Scrum), MS Office.
Jul 20008 –Jun 2013
FedEx Ground Rensselaer, NY
Package Handler/Tug Operator
Responsibilities:
 Moved incompatible freightfrom conveyor belt to tug compartments and transportand transportcarts,then
transportfreightto sortconveyor belt lines where freight scanned then loaded into delivery trucks by other
personnel
 Scanned package bar code and attached destination labels for packages nothaving such labels
Environment: Transportation/Shipping
Jun 2010 –Mar 2011
Peak Systems Inc New York, NY
Service Technician – Short Term Contract
Responsibilities:
 Hudson Falls,New York Dell/AmeriGas.Thin ClientInstall Project.Installed/setup thin client(DHCP) and
Lantronix printer for clientAmeriGas and tested for connectivity
 Saratoga Springs,New York. Un-installed and remove items from server trays for transportas resultof
branch relocation
 Glen Falls,New York. Confirmed that no computer related issues after new work station installs
 Niskyuna and Gloversville, New York. Upgrade of NextGen desktops and monitor server downloads to
desktops
 Albany, New York. York Upgrade of NextGen desktops:replacementand setup ofnew desktops and
monitor server download to desktops Deploymentofnew image and/or new hardware to user (37 PCs)
Deploymentof new image and/or new hardware to user (12 PCs) Glens Falls,New York
Setup of new system and data migration ofuser data- Items utilized (1) CD-Rom Bootmedia and (2)
Ethernet Cross-Over Cable for Peer-to-Peer configuration,Symantec Ghost 11.0. Re-image 3 UBS
workstations.Items utilized:CD Rom XP image CD,USB Drive, USB Cable
Environment: Hardware,Software related
May 2008 –Jul 2008
Granite International Services Schenectady, NY
Data Analyst-Short Term Contract
Responsibilities:
Client: General Electric
 Developmentsupportofbusiness reporting and basic analysis ofturbine performance and warrantydata
from wind turbine data acquisition systems and two large Oracle databases utilizing sql queries
 Global database supportand basic database aggregation reports- Testing ofnew database changes &
functions and perform data quality studies on data in the e-Services (warranty service) and Global
Repository(SCADA: SupervisoryControl and Data Acquisition) database
 Apply basic analysis tools ( Simple regression,clustering ofdata,visual exploratory data inspection of
graphics,simple variation due to five or less variables) and algorithms to identifyturbine performance trends
and forecasting and documentwork suitable for review by customer
 Collectbusiness requirements relating to data analysis & help prepare software requirementdocuments for
submission to Information Managementdepartment.Work closelywith SPA developmentteam and other
GE technical personnel to ensure business requirements are met. Review contractual documents for some
of business requirements
Environment: Oracle database,MS Excel (Pivot Tables),Macros in Wind Turbine Division)
Jun 2006 –Mar 2008
CMA Consulting Latham, NY
Manual QA Consultant
Senior Manual QA Tester/Lead
Responsibilities:
At CMA Office:
 Authored test scripts (and conduct manual testing) for CMA Consulting Leave and Accrual Tracking System
(LATSnet).
This is CMA Consulting proprietary.NET software that they sell to New York State agencies
 Manually tested functionalityafter.NET migration, Generated defects in PVCS Tracker
Client: New York State Office of Disability and Temporary Assistance (ODTA), Albany, NY
 Verify business requirements are specified within application modules via GUI display
 Generated application Release structure listing in Mercury Quality Center (Test Director) for new
application releases
 Update application sections to new business requirements andtestedintegration
 Responsible for manual testing selected modules within the ASSETS (Automated State SupportEnforcement
Tracking System) application in addition to Ad hoc testing
 Validate GUI inputvia database queries using SQL Navigator in J2EE environment
 Wrote test scripts in Mercury Quality Center (Test Director) for modules in the application
 Conduct manual testing in Mercury Quality Center (Test Director TestLab)
 Generate defects using Mercury Quality Center (Test Director TestLab)
 Generate modular automated tests using Mercury Interactive QTP
 Run existing modular automated tests using MercuryInteractive QTP for regression tests
 Case ID testing by SQL queries to confirm data elements in case id(s) existbefore purge in Legacy system
and after case id(s)migratedvia database conversion to Oracle 10G database
 Utilization of Requisite Pro to store business specification documents-Conducted requirements gathering for
new functionality
 Participated in peer reviews of new functionality-Worked with developers and business analysts to resolve field
production issues incurred byinternal users
Environment: .NET, J2EE, HP Quality Center, HP QTP, Oracle database 11g,LegacySystems
Aug 2005 –Apr 2006
Xerox Amici llc Albany, NY
Manual QA Tester – Electronic Discovery Application
Responsibilities:
 Test by loading shell scriptexecutables (in UNIX environment) with Perforce (software configuration
management tool), syncing a given software version for code updates prior to loading the shell scripts
 Maintained defect tracking database (TrackStudio) by expediting defects by their deadline dates.
Environment: UNIX, shell scripts,Perforce Configuration tool.
Dec 2003 –Aug 2005
Keane Inc Albany, NY
Senior Manual QA Tester/Lead
Responsibilities:
Client: New York State Department of Tax and Finance
 Handling multi assignments under the e-MPIRE project in J2EE setting ( e.g. team member on the Revenue
Accounting and Combined Filer teams)- Participated in Requirements gathering meetings to generate use
cases ,testcases,testscripts for scheduled application Releases
 Use online specification documents to write test scripts and uat- Generate defects in Clear Quest defect
tracking tool-
 Use SPUFI (SQL Processing Using File Input) to query database tables via TSO and TSO component: ISPF
(Interactive System Productivity Facility- Use DB2 (Command Center) for Windows NTto query database
tables and via ODBC using MicrosoftAccess
 Worked with developers and business analysts to resolve field production issues incurred byinternal users
 Conducted manual testfor each module ofthe application
Environment: J2EE, DB2 database,ClearQuest(defecttracking).
Sep 2003 –Oct 2003
Proliant Troy, NY
Manual QA Consultant
Responsibilities:
Client: Commerce Hub, Clifton Park, NY
 Utilized stored procedures to populate databases
 Created views from Rational Clear Case for Web side testing
 Rebased (updated) views to current code base
 Used Rational Clear Questfor defect tracking database
 Manual regression testing associated with code changes
 Assigned to specific projects independentofregular assigned tasks
 Conducted system based manual User Acceptance tests based on Merchant/Vendor specs
Environment: T-SQL, Rational Clear Case,Rational ClearQuest,MS Access,Oracle database, stored procedures.
Aug 2002 –Oct 2002
Siena Inc
Manual QA Lead Supply Chain Application
Responsibilities:
Client: Avery-Dennison Framingham, MA
 Wrote Purchase Order flowcharts to represent the workflow of a purchase order (Purchase Orders consisted of
bar coded,printable labels,determined byprofile specific for a retailer and the manufactured quantityof the
item to be shipped)
 Wrote test cases thatwould constitute testplans(Hyperlinked testcases to work flow process documents)
 Authored test plans where there were none
 Wrote defect reports that were logged into Lotus Notes defecttracking database
 Test the product manually in LAN and modem environment
 Performed manual regression testing relative to changes in core code
 Utilized Windows 2000 and Mac O/S to verify productfunctionality
Environment: MS Office, Windows and Mac operating systems, Lotus Notes defecttracking database
Nov 1997 –May 2002
Politzer & Haney (now ACI Worldwide) Waltham, MA
Senior QA Engineer Financial Suite Application
Responsibilities:
 Authored, executed test plans with test cases,use cases and testscripts,using black box & white box
manual testing methods for Cash Managementfeatures including, ACH transactions conforming to NACHA
regulations,Information Reporting transactions toBAI regulations, SWIFT, and Wire Transactions
conforming to Money Net, Intranet, BESS, and Fund Tech requirements.
 Responsible for integration of Intuit Quicken product with Web Cash Manager’s Information Reporting
process.Web Application and Database servers required for the Web Cash Manager web based application
 Worked with developers and business analysts to resolve production issues incurred byclients
 Worked with developers to test database conversion for new tables to database
Environment: Automated Clearing House (ACH) standards, IBM MQ Series, Oracle database 11g,Bank
Administration Institute (BAI) standards

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2016_George Baker

  • 1. .George Baker Email Id: baker256@gm ail.com Mobile: 518-727-1726. Professional Summary  12 + years of diversified experience in Web applications  Experienced in Financial/ Banking and government industries.  Extensive experience in testing Databases and Web Applications  Exclusive experience in Agile (Scrum), Software Development Life Cycle (SDLC), Software Testing life Cycle  Experienced with various testing methods such as Functional testing, Regression Testing, System Testing, Integration Testing, Compatibility testing, Smoke testing, User Acceptance Testing (UAT).  Expertise in working with Test Management tools Quality Center  Extensive experience using manual testing to troubleshoot systems integration, GUI, Compatibility, functionality and Database  Extensively involved in entire QA Process and defect Management life cycle.  Involved in Developing and Executing Test Plan, and Test cases based on the, Functional Requirement Documents.  Attended Daily scrum Meetings with Scrum Master and Software Architect and Development teams to get proper understanding of the application  Hands on experience in end-to-end system testing of complexbusiness systems which involve integration of multiple applications  Proficiency in Black box testing and extensively involved in testing the application manually  Motivated self-starter with exceptional team building,leadership,and interpersonal skills.Hardworking team player with the ability to work in time sensitive environments  Good knowledge in DBMS and RDBMS .Wrote SQL queries in Oracle (9i, 10g, 11g), SQL server (2012).  Quick learner with ability to work effectively in a fast paced environment and meet the deadlines  Good Communication skills along with verbal and written. Education:  Bachelor of Arts, University of Massachusetts,Amherst,MA  In House Training :( at Virtusa.com) Plural Sight.com (JavaScript (Sept – Oct 2013), Java(Sept – Oct 2013),  Online WebEx Selenium WebDriver/Grid for Java course (April 2015 to June 4, 2015- http://qtpselenium.com ) using Eclipse Kepler IDE,FirefoxDriver,ChromeDriver,IEDriver,importing external Selenium jars and libs file,XPATH,CSSPath,Firebug,FirePath,File handling,TestNG Framework,Maven, POI API and selenium-server-standalone-2.45.0:Grid Technical Skills: Operating Systems Windows,Unix, Languages SQL, PL/SQL. Testing Tools Quality Center., Selenium (junior experience) TestManagementTools HP Quality Center Servers IIS, Apache Databases Oracle(9i,10g,11g),MS Access , MS SQL Server,DB2
  • 2. Defect Tracking & DocumentRepository MS Visual Studio Express(TFS), Open source version control system TortoiseSVN (Apache Subversion Client) version 1.8.4 for Windows 64-bit Code,Test, and Defect Repository Keystone Version Control Tool Work Experience & Recent Activity: Recent Activity: Apr 2015 – Jun 2015 http://qtpselenium.com via WebEx Online from : Pune Maharashtra, India.  Online WebEx Selenium WebDriver/Grid for Java course- Pune Maharashtra, India (April 2015 to June 4, 2015- http://qtpselenium.com ) using Eclipse Kepler IDE,FirefoxDriver,ChromeDriver,IEDriver, importing external Selenium jars and libs file,XPATH,CSSPath,Firebug,FirePath,File handling, TestNG Framework, Maven, POI API and selenium-server-standalone-2.45.0:Grid Work Experience: March 2016 – Present GeekSources INC Wakulla County Crawfordville Florida REMOTE Senior Manual QA Tester Responsibilities: Client: United States Veterans Administration  Tester on Veterans Administration’s Elimination of Veteran Homelessness (EVH) project ( the manual testing piece: Homeless Management Information System Repository (HMIS) and the automated testing piece: Veteran Re-Entry Search Service (VRSS)  Wrote test plans for the manual and automated pieces of the project based on requirements and design documents for each  Used test plan templates provided by client  Wrote test cases for the manual and automated pieces of the project based on requirements and design documents for each  Created my own test case template used to write the test cases for the project  Participated in Agile Standup Meetings for weekly progress status  Tool used for the project: IBM Rational Team Concert (RTC) June 2013 – March 2014 Virtusa Westboro, MA (Troy, NY) Senior Manual QA Tester/Lead Responsibilities: Client: Standard & Poor New York City  Involved in the developmentoftest plan for client product Work Flow Manager (WFM) and Security ID (ASID and EASID) - C  Involved in developing TestPlans (TestProtocols) using business specification documents  Worked in Agile(Scrum) environment for manual testing  Interacted with business analysts and developers in requirements analysis,review design documents developed in Agile, scrum and sprint environments  Responsible for executing test cases and testdata  Responsible for conducting Smoke Testing after new build deployment Client: Thomson Reuters – Pennsylvania – Tested remote from Virtusa office  Provided manual quality assurance testing on some custom data aboutscientific productivityand influence of a couple differentfunding programs and qualityassurance testing ofa web application  Participated in Agile standup meetings (via conference calls) to monitor team progress  In addition to role as senior manual qa lead,initiallyassume a business analystrole to assist developers on the projectand initiated requirements gathering process with the client
  • 3.  Generated test scripts based on user stories and client’s requirements documents in addition to Ad hoc testing  Verified functionality of client application with manual test iterations  Logged defects upon discovery in Keystone version control tool for developer resolution Environment: Java, SQL, Quality Center (HP QC),Agile (Scrum), MS Office. Jul 20008 –Jun 2013 FedEx Ground Rensselaer, NY Package Handler/Tug Operator Responsibilities:  Moved incompatible freightfrom conveyor belt to tug compartments and transportand transportcarts,then transportfreightto sortconveyor belt lines where freight scanned then loaded into delivery trucks by other personnel  Scanned package bar code and attached destination labels for packages nothaving such labels Environment: Transportation/Shipping Jun 2010 –Mar 2011 Peak Systems Inc New York, NY Service Technician – Short Term Contract Responsibilities:  Hudson Falls,New York Dell/AmeriGas.Thin ClientInstall Project.Installed/setup thin client(DHCP) and Lantronix printer for clientAmeriGas and tested for connectivity  Saratoga Springs,New York. Un-installed and remove items from server trays for transportas resultof branch relocation  Glen Falls,New York. Confirmed that no computer related issues after new work station installs  Niskyuna and Gloversville, New York. Upgrade of NextGen desktops and monitor server downloads to desktops  Albany, New York. York Upgrade of NextGen desktops:replacementand setup ofnew desktops and monitor server download to desktops Deploymentofnew image and/or new hardware to user (37 PCs) Deploymentof new image and/or new hardware to user (12 PCs) Glens Falls,New York Setup of new system and data migration ofuser data- Items utilized (1) CD-Rom Bootmedia and (2) Ethernet Cross-Over Cable for Peer-to-Peer configuration,Symantec Ghost 11.0. Re-image 3 UBS workstations.Items utilized:CD Rom XP image CD,USB Drive, USB Cable Environment: Hardware,Software related May 2008 –Jul 2008 Granite International Services Schenectady, NY Data Analyst-Short Term Contract Responsibilities: Client: General Electric  Developmentsupportofbusiness reporting and basic analysis ofturbine performance and warrantydata from wind turbine data acquisition systems and two large Oracle databases utilizing sql queries  Global database supportand basic database aggregation reports- Testing ofnew database changes & functions and perform data quality studies on data in the e-Services (warranty service) and Global Repository(SCADA: SupervisoryControl and Data Acquisition) database  Apply basic analysis tools ( Simple regression,clustering ofdata,visual exploratory data inspection of graphics,simple variation due to five or less variables) and algorithms to identifyturbine performance trends and forecasting and documentwork suitable for review by customer  Collectbusiness requirements relating to data analysis & help prepare software requirementdocuments for submission to Information Managementdepartment.Work closelywith SPA developmentteam and other GE technical personnel to ensure business requirements are met. Review contractual documents for some of business requirements
  • 4. Environment: Oracle database,MS Excel (Pivot Tables),Macros in Wind Turbine Division) Jun 2006 –Mar 2008 CMA Consulting Latham, NY Manual QA Consultant Senior Manual QA Tester/Lead Responsibilities: At CMA Office:  Authored test scripts (and conduct manual testing) for CMA Consulting Leave and Accrual Tracking System (LATSnet). This is CMA Consulting proprietary.NET software that they sell to New York State agencies  Manually tested functionalityafter.NET migration, Generated defects in PVCS Tracker Client: New York State Office of Disability and Temporary Assistance (ODTA), Albany, NY  Verify business requirements are specified within application modules via GUI display  Generated application Release structure listing in Mercury Quality Center (Test Director) for new application releases  Update application sections to new business requirements andtestedintegration  Responsible for manual testing selected modules within the ASSETS (Automated State SupportEnforcement Tracking System) application in addition to Ad hoc testing  Validate GUI inputvia database queries using SQL Navigator in J2EE environment  Wrote test scripts in Mercury Quality Center (Test Director) for modules in the application  Conduct manual testing in Mercury Quality Center (Test Director TestLab)  Generate defects using Mercury Quality Center (Test Director TestLab)  Generate modular automated tests using Mercury Interactive QTP  Run existing modular automated tests using MercuryInteractive QTP for regression tests  Case ID testing by SQL queries to confirm data elements in case id(s) existbefore purge in Legacy system and after case id(s)migratedvia database conversion to Oracle 10G database  Utilization of Requisite Pro to store business specification documents-Conducted requirements gathering for new functionality  Participated in peer reviews of new functionality-Worked with developers and business analysts to resolve field production issues incurred byinternal users Environment: .NET, J2EE, HP Quality Center, HP QTP, Oracle database 11g,LegacySystems Aug 2005 –Apr 2006 Xerox Amici llc Albany, NY Manual QA Tester – Electronic Discovery Application Responsibilities:  Test by loading shell scriptexecutables (in UNIX environment) with Perforce (software configuration management tool), syncing a given software version for code updates prior to loading the shell scripts  Maintained defect tracking database (TrackStudio) by expediting defects by their deadline dates. Environment: UNIX, shell scripts,Perforce Configuration tool. Dec 2003 –Aug 2005 Keane Inc Albany, NY Senior Manual QA Tester/Lead Responsibilities: Client: New York State Department of Tax and Finance  Handling multi assignments under the e-MPIRE project in J2EE setting ( e.g. team member on the Revenue Accounting and Combined Filer teams)- Participated in Requirements gathering meetings to generate use cases ,testcases,testscripts for scheduled application Releases  Use online specification documents to write test scripts and uat- Generate defects in Clear Quest defect tracking tool-
  • 5.  Use SPUFI (SQL Processing Using File Input) to query database tables via TSO and TSO component: ISPF (Interactive System Productivity Facility- Use DB2 (Command Center) for Windows NTto query database tables and via ODBC using MicrosoftAccess  Worked with developers and business analysts to resolve field production issues incurred byinternal users  Conducted manual testfor each module ofthe application Environment: J2EE, DB2 database,ClearQuest(defecttracking). Sep 2003 –Oct 2003 Proliant Troy, NY Manual QA Consultant Responsibilities: Client: Commerce Hub, Clifton Park, NY  Utilized stored procedures to populate databases  Created views from Rational Clear Case for Web side testing  Rebased (updated) views to current code base  Used Rational Clear Questfor defect tracking database  Manual regression testing associated with code changes  Assigned to specific projects independentofregular assigned tasks  Conducted system based manual User Acceptance tests based on Merchant/Vendor specs Environment: T-SQL, Rational Clear Case,Rational ClearQuest,MS Access,Oracle database, stored procedures. Aug 2002 –Oct 2002 Siena Inc Manual QA Lead Supply Chain Application Responsibilities: Client: Avery-Dennison Framingham, MA  Wrote Purchase Order flowcharts to represent the workflow of a purchase order (Purchase Orders consisted of bar coded,printable labels,determined byprofile specific for a retailer and the manufactured quantityof the item to be shipped)  Wrote test cases thatwould constitute testplans(Hyperlinked testcases to work flow process documents)  Authored test plans where there were none  Wrote defect reports that were logged into Lotus Notes defecttracking database  Test the product manually in LAN and modem environment  Performed manual regression testing relative to changes in core code  Utilized Windows 2000 and Mac O/S to verify productfunctionality Environment: MS Office, Windows and Mac operating systems, Lotus Notes defecttracking database Nov 1997 –May 2002 Politzer & Haney (now ACI Worldwide) Waltham, MA Senior QA Engineer Financial Suite Application Responsibilities:  Authored, executed test plans with test cases,use cases and testscripts,using black box & white box manual testing methods for Cash Managementfeatures including, ACH transactions conforming to NACHA regulations,Information Reporting transactions toBAI regulations, SWIFT, and Wire Transactions conforming to Money Net, Intranet, BESS, and Fund Tech requirements.  Responsible for integration of Intuit Quicken product with Web Cash Manager’s Information Reporting process.Web Application and Database servers required for the Web Cash Manager web based application  Worked with developers and business analysts to resolve production issues incurred byclients  Worked with developers to test database conversion for new tables to database Environment: Automated Clearing House (ACH) standards, IBM MQ Series, Oracle database 11g,Bank Administration Institute (BAI) standards