2. Program Information
Katherine’s Mission
My program will be addressing the needs of those who are unemployed. I will be focusing on the population group
that is under the 150% poverty rate in the United States. This will be a company that will serve people that are
unemployed. My program will be helping youth and young adults that have lived in areas with crime.They will be
entering a program that will allow them to focus on taking classes to look for employment. While, working for 4
hours, and earning after the 4 hours of class. They will be able to bring a paycheck for 20hrs of work per week.
This program can teach them work ethics.
This program can teach them work ethics. Not allowing people to go through the bertin of not having a job, and
looking for a job without earning anything. Someone has to pay there bills. This program will allow them to look for
a job while earning a little bit of money. Along the way teaching those with bad work ethics. Work ethis.
3. Political, economic, social, and
technological factors
Some political, economic, social, and technological factors will be that I will be serving people that are unemployed. These individuals will probably live in
poverty or in danger of poverty. They will probably be in danger of having there home lost.
I will be assessing the needs and the strengths of the program by assessing the clients by their income. They will need to provide proof of income to qualify to
the program. I think I would use the 150% poverty guideline for this program as the rent and the prizes on many things are going up. They will also have to
provide proof that they have been affected by crime.
The factors of culture and diversity would have the greatest effect on our clients and our program will be a diverse program. I will invite people of all ages,
colors, and sex. Older people needs jobs as well. I have learned that mom and pop stores temp to hire more of the older people and the young ones.
The mission and primary goals for the program are to serve and help the community in need of employment find jobs while providing them with an income.
Give some examples of specific, measurable objectives that would help meet one of the goals you have identified.
An example of a specific, measurable objective would be having someone earn money for two weeks while he is looking for a job. Then have that person
move on to finding a job and moving to work in that job full time. That would be a great success.
4. Culture and diversity
Diversity in our company is
welcome and respected.
All clients regardless of sex, age,
color, or disability will be served.
5. Theory and Design
1. In the human service program, you have been designing, which theory do you plan to apply?
In the human service program, I have been designing I would like to apply the Bureucracy Classic Theory.
-Equal treatment for all employers.
-Reliance on expertise, skills, and experience relevant to the position.
-No extra organizational prerogatives of the position; that is, the position is seen as belonging to the organization, not the
person. The employee cannot use it for personal ends.
-Specific standards of work and output.
-Extensive record keeping daling with the work and output.
- Establishment and enforcement of rules and regulations that serve the interests of the organization.
-Recognition that rules and regulations bind managers as well as employees; thus employees can hold management to the
terms of the employment.
Bureucracy, Judith A. Lewis, Thomas Packard, Michael D. Lewis, 2012, Page # 80
6. Theory and Design
1. How should work be divided among departments and individuals?
Work between department and individuals should be divided by function and department.
1. How will you make sure that the work of various individuals and groups is effectively coordinated?
I will make sure that the work of various individuals and groups is effectively coordinated using the design that was made based on Taylor & Felton,
1993.
-Review the organization's purpose and strategic directions. Consult the agency's strategic plan for answers to such questions as: What needs
opportunities need to be addressed? What are the overall strategies and goals? What specific objectives need to be accomplished?
-Determine the best service delivery technologies.
-Allocate staff roles and determine the most appropriate decision making and communication process.
-Determine the most appropriate organizational structure.
- Ensure that the entire system, including service delivery programs, structure, staff roles, and organizational process are all aligned, or "fit" Together.
(Judith A. Lewis, Thomas Pachard, and Michael D. Lewis, 2012, Page # 104).
7. Line item Budget
Program Director $60,000
Teacher $40,000
Part Manager $40,000
Personnel Position $140,000
Program Supplies $2,000
Office Supplies $1,000
Office Furniture $3,000
Telephone $1,000
Printing $1,000
Software $2,000
Computers $6,000
Rent @1,200 $14,440
Evaluation Consultant $2,000
Nonpersonnel $32,440
Total nonpersonnel + Personnel = $172,440
Agency Indirect @ 10% of program cost = $17,244
Total Program = $189,684
8. Information System
My documentation will begin with financial documentation. I will be receiving a grant from the state
to begin the program. Once this occurs, I have to keep track, documentations, and receipts for
everything that I spent. Desk, Computers, Staff...... Then I will have to keep track of all the clients
that are assisted. Being mindful of the amount of clients our founders have placed as a goal. I would
measure the accomplishments of the objective by having documentation of the clients that have
found a job and the clients that have withdrawn. Additional documentation will include keeping track
of the jobs that they have applied to.
How would I document changes in the quality of life conditions experienced by my clients? In the
case that a client leaves the program my company will be contacting the client and certifying that
the client is ok. The company will record what the exit problem was. The company will also be
inviting the client back to continue to look for work. In addition the client will be reached out to a
couple of months later to be check up on.
9. Program evaluation
It has been my experience that programs get evaluated frequently. The information provided is sensible because the information that an auditor may want to collect may
not be the one that you are collecting.
1. Do you plan to use quantitative, methods, qualitative methods, or both? On what did you base this choice? I plan to use quantitative
methods and qualitative methods. Quantitative methods focus on generating data; Contains data from surveys and more; the data is
measurable; it requires a report. These are things that an evaluator may be looking for.
A quantitative method focuses on developing a better understanding; it develops the initial understanding of data; engages and discovers various ideas. This type of
information is the information that would be most interested in for my company.
1. What outcome measures will you use? Judith A. Lewis tells us that there are two different types of evaluation. She tells us that both
outcome and process evaluations depend on clearly specified objectives. In outcome evaluation, the objectives are stated in terms of
expected results, whereas in process evaluations they are stated in terms of services delivered and program implementation activities.
(Lewis, 2012, Page# 215).
Reference:
Judith A. Lewis, 2012, Management of Human Service Programs, Bookshelf: Management of Human Service Programs (vitalsource.com)
10. Program evaluation
Judith A. Lewis continues to tell us that according to Patton (2008, p. 243) six elements are needed to focus an evaluation on client
outcomes:
1. A specific participant or client target group
2. The desired outcome (s) for that target group
3. One or more indicators for each desired outcome
4. Details of data collection
5. How results will be used
6. Performance targets
Reference:
Judith A. Lewis, 2012, Management of Human Service Programs, Bookshelf: Management of Human Service Programs
(vitalsource.com)
11. Job seeking has now become easier with the
help of professionals and with ought the
bargain of not having any income. Families in
poverty or that have suffered crime will now
be helped. Learning and earning, all while
you are applying to jobs.
Katherine Jusino