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Katelyn Neiss
111 Westmore Way, Lancaster, PA 17603 ● (717) 682-9921 ● neisskm@gmail.com
EDUCATION
B.A. in Political Science July 2015
Temple University, College of Liberal Arts, Philadelphia, PA
Cumulative GPA - 3.59
Pi Sigma Alpha Honor Society
Study Abroad Program: Rome, Italy Summer 2012
RELEVANT EXPERIENCE
International Security and Nonproliferation Intern June – August 2015
U.S. Department of State, Office of Missile, Biological, and Chemical Nonproliferation
-Organized high-level meetings: created meeting materials, secured room, sent invitations and tracked RSVPs, cleared
guests through security
-Supported weekly interdiction working group by conducting database searches, managing data in Excel, writing
decision memos, creating weekly agendas, and entering final decisions
-Transmitted meeting discussions into memos by actively listening and tracking essential talking points
-Assisted in the coordination and implementation of the Generation Prague Conference, and participated as part of
the Media and Communications Team by photographing the conference and interviewing speakers and guests
Jack’s Firehouse
Server and Hostess June 2014 – April 2015
-Provided excellent customer service by being attentive, communicating effectively, and demonstrating knowledge of
products in order to increase customer return
-Trained two new hostesses and servers, displaying teamwork and leadership skills
-Demonstrated ability to meet demands and produce valuable results in a fast-paced environment
-Resolved problems and implemented solutions that ensured customer satisfaction
-Managed multiple tables at a time and large parties of up to 20 quests
Legislative Intern January – April 2015
Pennsylvania House of Representatives
-Provided administrative support by answering phone calls and emails and keeping record of essential documents
-Resourcefully and effectively managed position as first point of contact of the office by immediately addressing issues
constituent inquiries and concerns
-Planned and executed community outreach to constituents and businesses for upcoming events
-Negotiated prices with local businesses for services needed to execute events such as Town Hall meetings, and
compiled a detailed spreadsheet for future reference using Excel
-Maintained database used to track constituent services and record all necessary and relevant information
Legislative Affairs Intern August – November 2013
Pennsylvania Department of Aging
-Assisted in initial stages of reform to the Older Adult Protective Services Act by analyzing other states’ laws in order
to strengthen Pennsylvania’s statute
-Collaborated with Adult Protective Services Chief of Staff to develop new Department policy that included editing,
proofreading, and providing and managing feedback
-Prepared useful charts, graphs, and meeting materials using Microsoft Word, Excel, and PowerPoint
-Actively listened and gathered detailed notes at House Aging and Older Adult Services Committee hearings
SKILLS
Problem Solving / Critical Thinking Organization / Time Management
Professional Writing / Speaking Team Leadership / Collaboration
Languages: Italian (Basic) Computer: Microsoft Office Suite

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Resume Fall 2015 II

  • 1. Katelyn Neiss 111 Westmore Way, Lancaster, PA 17603 ● (717) 682-9921 ● neisskm@gmail.com EDUCATION B.A. in Political Science July 2015 Temple University, College of Liberal Arts, Philadelphia, PA Cumulative GPA - 3.59 Pi Sigma Alpha Honor Society Study Abroad Program: Rome, Italy Summer 2012 RELEVANT EXPERIENCE International Security and Nonproliferation Intern June – August 2015 U.S. Department of State, Office of Missile, Biological, and Chemical Nonproliferation -Organized high-level meetings: created meeting materials, secured room, sent invitations and tracked RSVPs, cleared guests through security -Supported weekly interdiction working group by conducting database searches, managing data in Excel, writing decision memos, creating weekly agendas, and entering final decisions -Transmitted meeting discussions into memos by actively listening and tracking essential talking points -Assisted in the coordination and implementation of the Generation Prague Conference, and participated as part of the Media and Communications Team by photographing the conference and interviewing speakers and guests Jack’s Firehouse Server and Hostess June 2014 – April 2015 -Provided excellent customer service by being attentive, communicating effectively, and demonstrating knowledge of products in order to increase customer return -Trained two new hostesses and servers, displaying teamwork and leadership skills -Demonstrated ability to meet demands and produce valuable results in a fast-paced environment -Resolved problems and implemented solutions that ensured customer satisfaction -Managed multiple tables at a time and large parties of up to 20 quests Legislative Intern January – April 2015 Pennsylvania House of Representatives -Provided administrative support by answering phone calls and emails and keeping record of essential documents -Resourcefully and effectively managed position as first point of contact of the office by immediately addressing issues constituent inquiries and concerns -Planned and executed community outreach to constituents and businesses for upcoming events -Negotiated prices with local businesses for services needed to execute events such as Town Hall meetings, and compiled a detailed spreadsheet for future reference using Excel -Maintained database used to track constituent services and record all necessary and relevant information Legislative Affairs Intern August – November 2013 Pennsylvania Department of Aging -Assisted in initial stages of reform to the Older Adult Protective Services Act by analyzing other states’ laws in order to strengthen Pennsylvania’s statute -Collaborated with Adult Protective Services Chief of Staff to develop new Department policy that included editing, proofreading, and providing and managing feedback -Prepared useful charts, graphs, and meeting materials using Microsoft Word, Excel, and PowerPoint -Actively listened and gathered detailed notes at House Aging and Older Adult Services Committee hearings SKILLS Problem Solving / Critical Thinking Organization / Time Management Professional Writing / Speaking Team Leadership / Collaboration Languages: Italian (Basic) Computer: Microsoft Office Suite