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Apples to Oranges or
Gala vs. Golden Delicious?
Comparing Data Quality of
Nonprobability Internet Samples to
Low Response Rate Probability
Samples
David Dutwin, Ph.D., SSRS
Trent D. Buskirk, Ph.D., MSG
AAPOR, 2016
1.
Background
What’s the Problem, Exactly?
Non-probabilistic data sources can have self-selection bias
over and above what probability panels might have:
As such, considerable variance in the universe of web
panels:
* Regardless of Hispanicity
8%
32%
23% 22%
10%
0%
5%
10%
15%
20%
25%
30%
35%
Panel 1 Panel 2 Panel 3 Panel 4 Panel 5
Percent of Web Panelists 18-24 from 5
Leading Convenience Panels
64%
69%
80%
69%
62%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Panel 1 Panel 2 Panel 3 Panel 4 Panel 5
Percent of Web Panelists White* from 5
Leading Convenience Panels
Who are the Web Panelists Anyway?
67% 64%
0%
20%
40%
60%
80%
Panelist USA
White Non-
Hispanic
13% 13%
0%
10%
20%
30%
Panelist USA
Age 18-29
60%
52%
0%
20%
40%
60%
80%
Panelist USA
Female
33%
30%
0%
10%
20%
30%
40%
Panelist USA
Democrat
33% 34%
0%
10%
20%
30%
40%
Panelist USA
2 Person HH
50% 53%
0%
20%
40%
60%
80%
Panelist USA
Married
Well, they look a lot like Americans…
Who are the Web Panelists Anyway?
Except that they don’t…
10%
19%
0%
10%
20%
30%
Panelist USA
Retired
60%
50%
0%
20%
40%
60%
80%
Panelist USA
H.C Thru a Health
Plan
78%
40%
0%
20%
40%
60%
80%
Panelist USA
On Internet Multiple
Times/Day
87%
64%
0%
20%
40%
60%
80%
100%
Panelist USA
Own a Smartphone
24%
36%
0%
20%
40%
Panelist USA
Age 65+
37%
29%
0%
10%
20%
30%
40%
50%
Panelist USA
College Degree
Non-Probability seductively
cheaper
Non-probability vary in
execution, recruitment and
quality
 Pew Research Report, 2016
Methods based on modeling,
weighting and matching
continue to emerge to improve
quality of estimates from non-
prob samples.
 Terhanian et al., 2016
 Dever et al., 2015
 DiSogra et al., 2015
 Rivers and Bailey, 2009
 Dutwin and Buskirk, 2016
Probability Samples cost more
When compared head to head,
estimates from probability
samples tend to be more
accurate than those from non-
prob samples
 Callegaro et al., 2014;
 Yeager et al., 2011
 Krosnick and Chang, 2009
 Walker et al., 2009
Response rates continue to
decline
Cost vs. Quality?
Our main Research Questions
How does the quality of non-probability samples
compare to that of low-response rate probability
samples?
Can we improve the quality of estimates from non-
probability samples using alternative adjustment
methods like calibration, propensity weighting or sample
matching?
2.
Data and Methods
Data Sources
Dual-Frame RDD Telephone Sample 1
 n = 107,347; ~9% Response Rate.
Non-probability Web Panel 1
 n = 82,478; Response Rate unknown.
Dual-Frame RDD Telephone Sample 2
 n = 29,153; ~12% Response Rate.
Non-probability Web Panel 2
 n = 61,782; Response Rate unknown.
All samples selected and fielded between
October 2012 thru 2014
1st
Sample
Set
2nd
Sample
Set
Methods for Adjusting Non-Probability samples
Base Weight = 1
other than Dual-
Frame which gets
single frame
estimator (Best
and Buskirk,
2012).
Raking to
Education, Region,
Gender, Age,
Race/Ethnicity
No Trimming
Raking/
Calibration
Conducted only in NP-
Panel #2 which
included webographics
Logistic Regression
Model: Education,
Region, Gender, Age,
Race/Ethnicity, Metro
Status, # of Adults,
and Webographics
Tested both raw
scores and a weighting
class (5) variant
Propensity
Adjustments
Sample
Matching
Based on pairing
non-probability
cases with
members of a
probability sample
Sample matches
based on similarity
across core set of
common variables
(Rivers and Bailey,
2009)
Applied to both NP
panel samples
The Matching Process…
Isn’t Fool Proof…
Creating Matched Samples
The matching algorithm uses a
collection of categorical variables from
each case in the Prob. sample and
computes a similarity index defined as
the simple matching coefficient (SMC)
to each case in the NP sample.
The matched case is randomly
selected from among those identified
as the most similar.
See: http://bit.ly/1Fb2Jhs for specific
details of computing the SMC for
categorical variables.
2
1
2
Generating the Matched Sample
An 3.5% SRS of the Adults contained in the 2013/2014 CPS Public
Release Data file were matched to sampled units in the combined
NP Panel 1/Panel 2, respectively sample based on 8 common
demographic variables including:
Region (North, South, East, West)
Male
Age Group (18-29, 30-49, 50-64 and 65+)
Race Group (White (NH), Black (NH), Hispanic, Other (NH))
Education Level (<HS, HS, Some College, BS, BS+)
Own/Rent (Own, Rent/Board)
Marital Status (Married, Single, Partnered, Divorced/ Widow/ Separated)
Employment Status (Currently Employed or not)
3.
Outcomes and
Metrics
Primary Metrics
The mean absolute
bias (MAB) –
computed as the
arithmetic mean of
absolute value of the
difference between
the table estimate and
the corresponding
benchmark estimate
 the mean is taken
over the total number
of estimates within
the variable set
Absolute Bias
The standard
deviation of the
absolute biases
computed from
each variable set
was also
computed.
 Provides a
sense of the
variability in the
level of biases.
The overall
average MAB –
computed as
the mean of the
12 MAB
statistics
computed
across the 12
variable sets for
each sample
St. Deviation
of Biases
Overall
Average MAB
Key Outcomes We Consider
Common set of survey variables across the sources of data
include household and person-level demographics
External benchmarks for media related information contained
in the main survey source are not commonly available
Given this scenario, we will focus our evaluation and
computation of bias metrics on distributions of one
demographic variable within levels of a second
 What is the distribution of Education within each level of Race
 What is the distribution of Race within each level of Education
The reference/benchmark values are computed using the 1
Year PUMS Data from the 2012 American Community Survey.
Evaluated Outcome Variable Sets
Specific Demographic Variable Sets of interest include:
Education (5 levels) within Race (4 levels) and
 and Race within Education
Education (5 levels) within Age-group (4 levels)
 and Age-group within Education
Education (5 levels) within Region (4 levels)
 and Region within Education
Age-group (4 levels) within Race (4 levels)
 and Race within Age-group
Age-group (4 levels) within Region (4 levels)
 and Region within Age-group
Race (4 levels) within Region (4 levels)
 and Region within Race
Computing the Primary Metrics
4.
Results
MAB Statistics for Demographic Cross-Tabulations
1st
Sample
Set
Unweighted Overall Average Biases
1st
Sample
Set
MAB Statistics for Demographic Cross-Tabulations
2nd
Sample
Set
Unweighted Overall Average Biases
2nd
Sample
Set
Unequal Weighting Effects
Unequal Weighting Effects
Telephone 2: 1.21
NP Panel 2 Rake: 2.83
NP Panel 2 Propensity: 6.35
NP Panel 2 Propensity and Rake:
5.43
Unequal Weighting Effects
Telephone 1: 1.36
ABS: 1.74
NP Panel 1: 2.71
NP Panel Matched and Raked:
1.18
1st
Sample
Set
2nd
Sample
Set
Variability in Absolute Bias Measures
1st
Sample
Set
Variability in Absolute Bias Measures
2nd
Sample
Set
5.
Conclusions and
Discussion
Discussion
Methods for improving the quality of nonprobability panels continue to
be made including extensive use of modelling/optimization methods for
selecting candidate variables for weighting (Terhanian et al., 2016)
While we saw that matched samples (based on a simple matching
coefficient) tended to move the absolute bias measures downward,
compared to unweighted and unmatched nonprobability samples, they
still produced estimates with inherently more bias with more variability
than probability samples.
More work is needed to better understand how to optimize the matching
process including:
 How to incorporate a mixture of categorical and continuous variables
 Optimal combination of matching and raking variables
 Incorporation of sampling weights into the matched process
 Optimal relative size of non-probability and probability samples used for
matching.
What does a 9% response rate get you that a
web panel cannot?
Unweighted, substantially less bias
Weighted, significantly, but not substantially, less bias
A much lower design effect from weighting
Generally less variability in the absolute biases
That said, matched samples attain the lowest design
effect of any weighting
And that said, matched samples “close” to weighted
telephone in terms of lower bias and lower variability in
the absolute biases….but still substantially inferior
And…there is still the issue of cost.
Thank you!
References Available Upon Request
Please contact us with questions
TBuskirk@m-s-g.com | 314-695-1378 |
DDutwin@ssrs.com | 484-840-4406 |
Generating the Matched Sample
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AAPOR 2016 - Dutwin and Buskirk - Apples to Oranges

  • 1. Apples to Oranges or Gala vs. Golden Delicious? Comparing Data Quality of Nonprobability Internet Samples to Low Response Rate Probability Samples David Dutwin, Ph.D., SSRS Trent D. Buskirk, Ph.D., MSG AAPOR, 2016
  • 3. What’s the Problem, Exactly? Non-probabilistic data sources can have self-selection bias over and above what probability panels might have: As such, considerable variance in the universe of web panels: * Regardless of Hispanicity 8% 32% 23% 22% 10% 0% 5% 10% 15% 20% 25% 30% 35% Panel 1 Panel 2 Panel 3 Panel 4 Panel 5 Percent of Web Panelists 18-24 from 5 Leading Convenience Panels 64% 69% 80% 69% 62% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Panel 1 Panel 2 Panel 3 Panel 4 Panel 5 Percent of Web Panelists White* from 5 Leading Convenience Panels
  • 4. Who are the Web Panelists Anyway? 67% 64% 0% 20% 40% 60% 80% Panelist USA White Non- Hispanic 13% 13% 0% 10% 20% 30% Panelist USA Age 18-29 60% 52% 0% 20% 40% 60% 80% Panelist USA Female 33% 30% 0% 10% 20% 30% 40% Panelist USA Democrat 33% 34% 0% 10% 20% 30% 40% Panelist USA 2 Person HH 50% 53% 0% 20% 40% 60% 80% Panelist USA Married Well, they look a lot like Americans…
  • 5. Who are the Web Panelists Anyway? Except that they don’t… 10% 19% 0% 10% 20% 30% Panelist USA Retired 60% 50% 0% 20% 40% 60% 80% Panelist USA H.C Thru a Health Plan 78% 40% 0% 20% 40% 60% 80% Panelist USA On Internet Multiple Times/Day 87% 64% 0% 20% 40% 60% 80% 100% Panelist USA Own a Smartphone 24% 36% 0% 20% 40% Panelist USA Age 65+ 37% 29% 0% 10% 20% 30% 40% 50% Panelist USA College Degree
  • 6. Non-Probability seductively cheaper Non-probability vary in execution, recruitment and quality  Pew Research Report, 2016 Methods based on modeling, weighting and matching continue to emerge to improve quality of estimates from non- prob samples.  Terhanian et al., 2016  Dever et al., 2015  DiSogra et al., 2015  Rivers and Bailey, 2009  Dutwin and Buskirk, 2016 Probability Samples cost more When compared head to head, estimates from probability samples tend to be more accurate than those from non- prob samples  Callegaro et al., 2014;  Yeager et al., 2011  Krosnick and Chang, 2009  Walker et al., 2009 Response rates continue to decline Cost vs. Quality?
  • 7. Our main Research Questions How does the quality of non-probability samples compare to that of low-response rate probability samples? Can we improve the quality of estimates from non- probability samples using alternative adjustment methods like calibration, propensity weighting or sample matching?
  • 9. Data Sources Dual-Frame RDD Telephone Sample 1  n = 107,347; ~9% Response Rate. Non-probability Web Panel 1  n = 82,478; Response Rate unknown. Dual-Frame RDD Telephone Sample 2  n = 29,153; ~12% Response Rate. Non-probability Web Panel 2  n = 61,782; Response Rate unknown. All samples selected and fielded between October 2012 thru 2014 1st Sample Set 2nd Sample Set
  • 10. Methods for Adjusting Non-Probability samples Base Weight = 1 other than Dual- Frame which gets single frame estimator (Best and Buskirk, 2012). Raking to Education, Region, Gender, Age, Race/Ethnicity No Trimming Raking/ Calibration Conducted only in NP- Panel #2 which included webographics Logistic Regression Model: Education, Region, Gender, Age, Race/Ethnicity, Metro Status, # of Adults, and Webographics Tested both raw scores and a weighting class (5) variant Propensity Adjustments Sample Matching Based on pairing non-probability cases with members of a probability sample Sample matches based on similarity across core set of common variables (Rivers and Bailey, 2009) Applied to both NP panel samples
  • 12. Creating Matched Samples The matching algorithm uses a collection of categorical variables from each case in the Prob. sample and computes a similarity index defined as the simple matching coefficient (SMC) to each case in the NP sample. The matched case is randomly selected from among those identified as the most similar. See: http://bit.ly/1Fb2Jhs for specific details of computing the SMC for categorical variables. 2 1 2
  • 13. Generating the Matched Sample An 3.5% SRS of the Adults contained in the 2013/2014 CPS Public Release Data file were matched to sampled units in the combined NP Panel 1/Panel 2, respectively sample based on 8 common demographic variables including: Region (North, South, East, West) Male Age Group (18-29, 30-49, 50-64 and 65+) Race Group (White (NH), Black (NH), Hispanic, Other (NH)) Education Level (<HS, HS, Some College, BS, BS+) Own/Rent (Own, Rent/Board) Marital Status (Married, Single, Partnered, Divorced/ Widow/ Separated) Employment Status (Currently Employed or not)
  • 15. Primary Metrics The mean absolute bias (MAB) – computed as the arithmetic mean of absolute value of the difference between the table estimate and the corresponding benchmark estimate  the mean is taken over the total number of estimates within the variable set Absolute Bias The standard deviation of the absolute biases computed from each variable set was also computed.  Provides a sense of the variability in the level of biases. The overall average MAB – computed as the mean of the 12 MAB statistics computed across the 12 variable sets for each sample St. Deviation of Biases Overall Average MAB
  • 16. Key Outcomes We Consider Common set of survey variables across the sources of data include household and person-level demographics External benchmarks for media related information contained in the main survey source are not commonly available Given this scenario, we will focus our evaluation and computation of bias metrics on distributions of one demographic variable within levels of a second  What is the distribution of Education within each level of Race  What is the distribution of Race within each level of Education The reference/benchmark values are computed using the 1 Year PUMS Data from the 2012 American Community Survey.
  • 17. Evaluated Outcome Variable Sets Specific Demographic Variable Sets of interest include: Education (5 levels) within Race (4 levels) and  and Race within Education Education (5 levels) within Age-group (4 levels)  and Age-group within Education Education (5 levels) within Region (4 levels)  and Region within Education Age-group (4 levels) within Race (4 levels)  and Race within Age-group Age-group (4 levels) within Region (4 levels)  and Region within Age-group Race (4 levels) within Region (4 levels)  and Region within Race
  • 20. MAB Statistics for Demographic Cross-Tabulations 1st Sample Set
  • 21. Unweighted Overall Average Biases 1st Sample Set
  • 22. MAB Statistics for Demographic Cross-Tabulations 2nd Sample Set
  • 23. Unweighted Overall Average Biases 2nd Sample Set
  • 24. Unequal Weighting Effects Unequal Weighting Effects Telephone 2: 1.21 NP Panel 2 Rake: 2.83 NP Panel 2 Propensity: 6.35 NP Panel 2 Propensity and Rake: 5.43 Unequal Weighting Effects Telephone 1: 1.36 ABS: 1.74 NP Panel 1: 2.71 NP Panel Matched and Raked: 1.18 1st Sample Set 2nd Sample Set
  • 25. Variability in Absolute Bias Measures 1st Sample Set
  • 26. Variability in Absolute Bias Measures 2nd Sample Set
  • 28. Discussion Methods for improving the quality of nonprobability panels continue to be made including extensive use of modelling/optimization methods for selecting candidate variables for weighting (Terhanian et al., 2016) While we saw that matched samples (based on a simple matching coefficient) tended to move the absolute bias measures downward, compared to unweighted and unmatched nonprobability samples, they still produced estimates with inherently more bias with more variability than probability samples. More work is needed to better understand how to optimize the matching process including:  How to incorporate a mixture of categorical and continuous variables  Optimal combination of matching and raking variables  Incorporation of sampling weights into the matched process  Optimal relative size of non-probability and probability samples used for matching.
  • 29. What does a 9% response rate get you that a web panel cannot? Unweighted, substantially less bias Weighted, significantly, but not substantially, less bias A much lower design effect from weighting Generally less variability in the absolute biases That said, matched samples attain the lowest design effect of any weighting And that said, matched samples “close” to weighted telephone in terms of lower bias and lower variability in the absolute biases….but still substantially inferior And…there is still the issue of cost.
  • 30. Thank you! References Available Upon Request Please contact us with questions TBuskirk@m-s-g.com | 314-695-1378 | DDutwin@ssrs.com | 484-840-4406 |
  • 32. SlidesCarnival icons are editable shapes. This means that you can: ● Resize them without losing quality. ● Change fill color and opacity. Isn’t that nice? :) Examples: