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DIAMOND MADE
Project Scope - Sept, 2014
WHAT WE KNOW
● we are turnkey
● we have secure contracts with notable brands
● solid track record - on time, to budget
● we can build nationally
● we can build anything
● we have the knowledge to assist businesses make
educated decisions
● we are highly specialised in the hospitality industry
● we have a number of key franchise contracts in place
OUR COMPETITION
● TU PROJECTS
● MEN IN BUILDING
● JBM
● INTERFIT
● INNOVA
● KRUEGER
● SHOPFIT
BROAD RANGE
WORK AT A
STATE LEVEL
BROAD RANGE
WORK AT A
NATIONAL LEVEL
SMALL RANGE
WORK AT A
STATE LEVEL
SMALL RANGE
WORK AT A
NATIONAL LEVEL
BROAD RANGE
SPECIALISED RANGE
STATE LEVEL NATIONAL LEVEL
DIAMOND
MADE
Shop fit
Australia
WEAK BRAND
INDUSTRY
RECOGNISED,
AWARDED
STRONG
RECOGNISABLE
AWARDED
BRAND
WEAK BRAND
NOT AWARDED
LOW INDUSTRY
RECOGNITION
STRONG
RECOGNISABLE
BRAND
NOT AWARDED
AWARDED
NOT AWARDED
NOT MEMORABLE BRAND MEMORABLE BRAND
Shop fit
Australia
DIAMOND
MADE
FEW SERVICE
OFFERINGS,
EARLY POINT OF
ENGAGEMENT
TURN KEY
SERVICE, EARLY
POINT OF
ENGAGEMENT
FEW SERVICE
OFFERINGS
FINAL STAGES
BROAD RANGE
SERVICE LATE
POINT OF
ENGAGEMENT
EARLY POINT OF ENGAGEMENT
BASIC RANGE
LATE POINT OF ENGAGEMENT
Shop fit
Australia
DIAMOND
MADE
SWOT ANALYSIS - DIAMOND MADE
STRENGTHS
● Specialised - hospitality - expert
advisory team
● Service offering - open builders
licence
WEAKNESSES
● Less presence in diverse industries
● New company, virtually unknown
● Not awarded
● Low industry recognition
OPPORTUNITIES
● New - can be seen as contemporary +
present
● Reach - national
● Can manage new business projects
from inception to completion
● New franchise projects eg - P3,
Rockin’ Brews
● Launch with strong, bold brand and
communicate effectively with strong T.
O.V - own the space
THREATS
● Competitors are awarded
● Competitors have prominent brand
clients
● Highly established competitors with
recognised brand franchises already
completed and relationships in place
DIAMOND MADE - TARGET
Client perception of target audience
is very broad :
● LARGE SCALE HOSPITALITY PROJECTS
● $1-$2M BUDGETS
“we must be
contextual
and relevant”
3 DEFINED
TARGET
AUDIENCES
DEFINED TARGET AUDIENCE
1. NEW BUSINESS NOVICE
Never been in business before
looking for assistance from concept inception
no premises
no funding
no idea how to begin the process
impressionable
excited
NEWBIE
google
searches
location
concept
inspiration
needs
finance
fear of
unknown
trust
referral
research
competitors
tendency to
copy
influence
inexperienced
ambitious
excited
dream
business
plan / tips
unfounded
knowledge
watches reality home
improvement shows
impressionable
reads business
reviews
indecisive unsure what
company to use
visits key competitorsanalyses competitors
thinks can beat
competitors
vulnerable
needs to
network
green/starting out
DEFINED TARGET AUDIENCE
2. FRANCHISE OPPORTUNITIES
New franchises
looking for no fuss solution with the ability to expand with franchisee
ambitions nationally
potentially have relationships in place, multiple location openings
requiring further partnerships
franchise opportunities
location
respected
established
may need
finance
trusted
relationships
sales
oriented
research
competitors
influential
experienced
ambitious
high
business
acumen
big goals
business
plan / tipsreads business
reviews
decisive
will have
partnerships in
place
visits key competitorsanalyses competitors
savvy re competitors
taking it to the
next level
multiple
locations
focused on big
picture
discerning
requires strong
infrastructure
national/global
scouting
potential
franchisees
values strong
organisation
a step
ahead
finger on the
pulse
connected
DEFINED TARGET AUDIENCE
3. BIG FISH
Hoteliers and Hotel chains
Established, big name restaurateurs and hospitality icons
eg Justin Nord, Justin Hemmes, James Packer
BIG FISH
respected
highly
established
research
competitors
key person of
influence
experienced
ambitious
high
business
acumen
big goals
established
relationships in
place
reads business
reviews
decisive
will have
partnerships in
place
global knowledge
strong brand
always working
on next big thing discerning
strong business
foundation
national/global
values strong
organisation
a step
ahead
finger on the
pulse
highly
connected
competitors in check
heavily staffed -
hard to reach
decision makers
high level of organic
pr
secure and
confident
driven and highly
focused
globally
connectedopen to new
opportunities
not easily
impressed
opportunistic
self starter
best of
everything
high flyer
DIAMOND MADE STRATEGIC PLATFORM
“HOLISTIC
SATISFACTION”
HOW DO WE
TAKE THIS TO
MARKET?
BROADLY SPEAKING
quick wins
● strong, bold branding
● strong website
● co branded signage/hoarding
● uniforms
● vehicle signage
● stationary - leave behind
● paid media
● pr announcement of recent wins/contracts
GOING DEEPER - TARGETED
● pr - targeting key industry publications + business
publications with relevant content
● create a destination beyond website for monthly
business tips and advice (ie monthly “top ten”)
● social strategy - create constant chatter
● must be present where the industry present
● must create a presence where consumers present
● we need to win awards - have presence at awards
● create an online business tool/app for people to use and
interact with the brand
TARGET AUDIENCE 1 - NEWBIES
● financial institutions/websites
● linkedin
● business review publications/financial publications
● inflight magazines
● home improvement and inspiration publications
● google
● facebook
● twitter
● instagram
● pinterest
● home improvement shows
● business related tv shows
● competitors businesses
TARGET AUDIENCE 2 -
FRANCHISE OWNERS
● financial institutions/websites
● linkedin
● business review publications/financial publications
● mainstream publications
● business networks
● inflight magazines
● word of mouth
● google
● twitter
TARGET AUDIENCE 3 - BIG FISH
● financial institutions/websites
● linkedin
● business review publications/financial publications
● mainstream publications
● business networks
● inflight magazines
● word of mouth
● google
● twitter
● MOST IMPORTANTLY - DIRECT WITH A STRONG MESSAGE AND
BUSINESS PROPOSITION, LEVERAGING KEY PEOPLE OF
INFLUENCE ALREADY PARTNERING WITH DIAMOND MADE
thank you

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Diamond Made Scope

  • 2. WHAT WE KNOW ● we are turnkey ● we have secure contracts with notable brands ● solid track record - on time, to budget ● we can build nationally ● we can build anything ● we have the knowledge to assist businesses make educated decisions ● we are highly specialised in the hospitality industry ● we have a number of key franchise contracts in place
  • 3. OUR COMPETITION ● TU PROJECTS ● MEN IN BUILDING ● JBM ● INTERFIT ● INNOVA ● KRUEGER ● SHOPFIT
  • 4. BROAD RANGE WORK AT A STATE LEVEL BROAD RANGE WORK AT A NATIONAL LEVEL SMALL RANGE WORK AT A STATE LEVEL SMALL RANGE WORK AT A NATIONAL LEVEL BROAD RANGE SPECIALISED RANGE STATE LEVEL NATIONAL LEVEL DIAMOND MADE Shop fit Australia
  • 5. WEAK BRAND INDUSTRY RECOGNISED, AWARDED STRONG RECOGNISABLE AWARDED BRAND WEAK BRAND NOT AWARDED LOW INDUSTRY RECOGNITION STRONG RECOGNISABLE BRAND NOT AWARDED AWARDED NOT AWARDED NOT MEMORABLE BRAND MEMORABLE BRAND Shop fit Australia DIAMOND MADE
  • 6. FEW SERVICE OFFERINGS, EARLY POINT OF ENGAGEMENT TURN KEY SERVICE, EARLY POINT OF ENGAGEMENT FEW SERVICE OFFERINGS FINAL STAGES BROAD RANGE SERVICE LATE POINT OF ENGAGEMENT EARLY POINT OF ENGAGEMENT BASIC RANGE LATE POINT OF ENGAGEMENT Shop fit Australia DIAMOND MADE
  • 7. SWOT ANALYSIS - DIAMOND MADE STRENGTHS ● Specialised - hospitality - expert advisory team ● Service offering - open builders licence WEAKNESSES ● Less presence in diverse industries ● New company, virtually unknown ● Not awarded ● Low industry recognition OPPORTUNITIES ● New - can be seen as contemporary + present ● Reach - national ● Can manage new business projects from inception to completion ● New franchise projects eg - P3, Rockin’ Brews ● Launch with strong, bold brand and communicate effectively with strong T. O.V - own the space THREATS ● Competitors are awarded ● Competitors have prominent brand clients ● Highly established competitors with recognised brand franchises already completed and relationships in place
  • 8. DIAMOND MADE - TARGET Client perception of target audience is very broad : ● LARGE SCALE HOSPITALITY PROJECTS ● $1-$2M BUDGETS
  • 11. DEFINED TARGET AUDIENCE 1. NEW BUSINESS NOVICE Never been in business before looking for assistance from concept inception no premises no funding no idea how to begin the process impressionable excited
  • 12. NEWBIE google searches location concept inspiration needs finance fear of unknown trust referral research competitors tendency to copy influence inexperienced ambitious excited dream business plan / tips unfounded knowledge watches reality home improvement shows impressionable reads business reviews indecisive unsure what company to use visits key competitorsanalyses competitors thinks can beat competitors vulnerable needs to network green/starting out
  • 13. DEFINED TARGET AUDIENCE 2. FRANCHISE OPPORTUNITIES New franchises looking for no fuss solution with the ability to expand with franchisee ambitions nationally potentially have relationships in place, multiple location openings requiring further partnerships
  • 14. franchise opportunities location respected established may need finance trusted relationships sales oriented research competitors influential experienced ambitious high business acumen big goals business plan / tipsreads business reviews decisive will have partnerships in place visits key competitorsanalyses competitors savvy re competitors taking it to the next level multiple locations focused on big picture discerning requires strong infrastructure national/global scouting potential franchisees values strong organisation a step ahead finger on the pulse connected
  • 15. DEFINED TARGET AUDIENCE 3. BIG FISH Hoteliers and Hotel chains Established, big name restaurateurs and hospitality icons eg Justin Nord, Justin Hemmes, James Packer
  • 16. BIG FISH respected highly established research competitors key person of influence experienced ambitious high business acumen big goals established relationships in place reads business reviews decisive will have partnerships in place global knowledge strong brand always working on next big thing discerning strong business foundation national/global values strong organisation a step ahead finger on the pulse highly connected competitors in check heavily staffed - hard to reach decision makers high level of organic pr secure and confident driven and highly focused globally connectedopen to new opportunities not easily impressed opportunistic self starter best of everything high flyer
  • 17. DIAMOND MADE STRATEGIC PLATFORM “HOLISTIC SATISFACTION”
  • 18. HOW DO WE TAKE THIS TO MARKET?
  • 19. BROADLY SPEAKING quick wins ● strong, bold branding ● strong website ● co branded signage/hoarding ● uniforms ● vehicle signage ● stationary - leave behind ● paid media ● pr announcement of recent wins/contracts
  • 20. GOING DEEPER - TARGETED ● pr - targeting key industry publications + business publications with relevant content ● create a destination beyond website for monthly business tips and advice (ie monthly “top ten”) ● social strategy - create constant chatter ● must be present where the industry present ● must create a presence where consumers present ● we need to win awards - have presence at awards ● create an online business tool/app for people to use and interact with the brand
  • 21. TARGET AUDIENCE 1 - NEWBIES ● financial institutions/websites ● linkedin ● business review publications/financial publications ● inflight magazines ● home improvement and inspiration publications ● google ● facebook ● twitter ● instagram ● pinterest ● home improvement shows ● business related tv shows ● competitors businesses
  • 22. TARGET AUDIENCE 2 - FRANCHISE OWNERS ● financial institutions/websites ● linkedin ● business review publications/financial publications ● mainstream publications ● business networks ● inflight magazines ● word of mouth ● google ● twitter
  • 23. TARGET AUDIENCE 3 - BIG FISH ● financial institutions/websites ● linkedin ● business review publications/financial publications ● mainstream publications ● business networks ● inflight magazines ● word of mouth ● google ● twitter ● MOST IMPORTANTLY - DIRECT WITH A STRONG MESSAGE AND BUSINESS PROPOSITION, LEVERAGING KEY PEOPLE OF INFLUENCE ALREADY PARTNERING WITH DIAMOND MADE