In this talk I walk you through why live chat is an underrated tool in the recruiting worlds belt. *Some time specific links might be broken*

1. Live Chat & Why It
Matters
Drift, Intercom, FB Messenger….Bots? What?

2. What is live chat?
● Connects visitors of your website to your team in real time
● Enables you to measure data you never would have thought of before
● How many conversations are you starting….
● How many replies…..
● How efficient is your team at replying…
● Can you make sales from a little chat bubble??

3. Examples

4. What happens when you
click that magic bubble?

5. What happens when you
click that magic bubble?
One click live reply
Why email/hope someone will call with their questions
when you could answer them in real time?

6. What else can you do?
● “Playbooks”
○ Designed sequences of messages and flows made for you based on Drifts data
● Targeted notifications
○ Do you want to make a specific offer to anyone who came from Facebook? You can do that via live
chat
○ Same with Linkedin…..”Thanks for checking out tyler search from our exclusive facebook group. I’d
love to offer a free consultation to review your search criteria”
● Mobile first
○ Works 24/7 independent of where someone is located or how they are viewing your webiste
● Plug in data
○ You can know more about your leads before they even identify themselves
■ Where are they….
■ What company they are from….

7. What else can you do?
● “Playbooks”
○ Designed sequences of messages and flows made for you based on Drifts data
● Targeted notifications
○ Do you want to make a specific offer to anyone who came from Facebook? You can do that via live
chat
○ Same with Linkedin…..”Thanks for checking out tyler search from our exclusive facebook group. I’d
love to offer a free consultation to review your search criteria”
● Mobile first
○ Works 24/7 independent of where someone is located or how they are viewing your webiste
● Plug in data
○ You can know more about your leads before they even identify themselves
■ Where are they….
■ What company they are from….

8. It works too

9. Automation at its finest

10. Integrates with your other apps

11. Is it hard to install?
● No!
● Depending on where your website is hosted it can as simple as 1 click or a few….
● You want to paste the install code when you create an account into the header of your
html
● Here is my example…..

15. If you liked this….
We’re doing a webinar tomorrow at 1PM EST walking you through about 10x the
information/tools as this.
The link to register (2 spots left) is:
www.bit.ly/webinarfeb13