The right questions to the right person, in the right place, at the right time… One of the most important prerequisites for a successful IT software project and the right software solution is to conduct an effective business analysis. Good business analysis is only possible with the right questions. I wrote the Business Analysis Questions for Software Solutions as a supportive reference for conducting successful business analysis studies. It is not only for the analysts at the beginning of their careers but also for the experienced ones.

1. HOWTO GATHERVISION AND SCOPE
REQUIREMENTS FOR SOFTWARE SOLUTIONS
THE BUSINESS ANALYSIS QUESTIONS FOR SOFTWARE SOLUTIONS SERIES

2. The right questions to the right person,
in the right place,
at the right time…

3. AGENDA
 Vision
 Current State
 Business Needs
 Future State
 BusinessValue
 Scope
 Scope Definition
 Gap Analysis
 Context
 Constraints
 Risks
 Assumptions
 Dependencies
 Stakeholders
 Sponsor
 Regulator
 Domain SME
 End-user

4.  Current State
 Business Need
 Future State
 BusinessValue
VISION

5. CURRENT STATE
Internal influencers;
⁃ From which stakeholders can information be obtained about the
current internal context of the organization?
⁃ What are the current limitations?What are the boundaries that
influence change?
⁃ What is the current function, process, service, or other capabilities
of the company? What are the advantages and disadvantages of the
processes?
⁃ How are performance evaluations made in the company's current
situation?What is being measured? How is it measured and
evaluated?
⁃ How efficient are the existing processes?
⁃ What are the costs?
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6. CURRENT STATE
External influencers;
⁃ Which stakeholders need to be contacted for external
information about the project?
⁃ What is the current situation in the sector in which the company
is located?
⁃ Who are the company's competitors?
⁃ Who are the current customers of the company?
⁃ What is the technological situation in the world, region, country,
and sector?
⁃ What are the economic factors in the world, region, country, and
sector?
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7. BUSINESS NEEDS
⁃ What is the business problem?
⁃ What problems occur with business processes?
⁃ How often do the problems occur?
⁃ What is the root cause of the problems?What is the source of
the problems?
⁃ What are the future problems if the problem is not solved?
⁃ What are the business objectives?
⁃ How will the business objective support the strategic goals of the
company?
⁃ What problems will occur if the business objectives are not met?
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8. FUTURE STATE
⁃ What new capabilities does the company want?
⁃ What new IT systems does the company want to have?
⁃ What new machines, devices, and equipment does the company
want to have?
⁃ What new processes,jobs, and functions does the company want
to establish?
⁃ What new policies does the company want to implement?
⁃ What new locations does the company want to establish?What
countries, regions?
⁃ What new personnel qualifications does the company want to
have?
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9. BUSINESSVALUE
⁃ Why are we making this change?
⁃ What are the tangible benefits to be achieved by the change?
⁃ What are the financial benefits? (Increase in sales, an increase in
market share, an increase in profitability, increase in revenue, etc.)
⁃ What is the competitive advantage sought?
⁃ What are the new devices, machines, equipment, and companies
you want to own or manufacture?
⁃ What are the intangible benefits to be gained from the change?
⁃ What are the benefits and values expected in the abstract? (Brand
awareness, customer satisfaction, public benefits, branding,
compliance, etc.).
⁃ Has the business value been approved?
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10. CHECKLIST
⁃ Has the scope and constraints of the project been determined for
the change?
⁃ Has it been clarified how companies will change if the intended
change is realized at the completion of the project?
⁃ Has the business value to be achieved as a result of the project
been determined?
⁃ Has it been determined how the success of the project/solution
will be measured and clarified? Have the criteria been clarified?
⁃ Has it been determined which stakeholders will participate in the
current state and gap analysis work? Have the stakeholders been
involved?
⁃ Has it been determined how the current state, business value, and
gap analysis work will be documented? Are they properly
documented? For more visit

11.  Scope Definition
 Gap Analysis
SCOPE

12. SCOPE DEFINITION
⁃ What processes,businesses and operations are affected by the
changes?
⁃ What time limit, start-end time, has been set for the change?
GAP ANALYSIS
⁃ What is the gap between what is needed and what is currently in
place?
⁃ What units does the scope of the work include? Which business
units should we include in the study?
⁃ What existing business services and end-to-end processes will be
affected by this project?
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13.  Constraints
 Risks
 Assumptions
 Dependencies
CONTEXT

14. CONSTRAINTS
⁃ What time limit, start-end time, has been set for the change?
⁃ What is the budget for the change?
⁃ Is there a regulatory requirement or compliance??
RISKS
⁃ Is the project budget sufficient?
⁃ What are the risks to the project?
⁃ What are the risks to the solution?
⁃ What are the regulatory risks?
⁃ What are the industry risks? For more visit

15. ASSUMPTIONS
⁃ What assumptions are the solution and project based on?
⁃ What can be done to clarify these assumptions?
⁃ Who are the sources of the assumptions?
DEPENDENCIES
⁃ Will the entire project be done with the project team or will part
of the project be done by other teams?
⁃ Which tasks require which inputs? Accordingly, what about
stakeholder buy-in, review, and collaboration?
⁃ How will the dependencies and integrations be documented?
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16.  Sponsor
 Regulator
 Domain SME
 End-user
STAKEHOLDERS

17. SPONSOR
⁃ Who has the authority to set the scope, budget, and other
constraints of the project or solution?
⁃ Who has the final say on controversial issues related to the
project?
REGULATOR
⁃ Is there a law or standard that the developed system must comply
with? If so, who is the point of contact?
⁃ Is there an agreement that the developed system must comply
with? If so, who is the point of contact?
⁃ Is there an agreement that needs to be addressed in terms of
compliance with the project?
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18. DOMAIN SME
⁃ From whom can we get information about business processes and
business rules?
⁃ Who will determine how the functions will work in the system?
END-USER
⁃ Who will use the system?
⁃ Who will use the system's screens, reports, and functions?
⁃ Who will enter data into the system?
⁃ Who will use the system to generate reports?
⁃ Who will retrieve information from the system? For more visit

19. The right questions to the right person, in the right
place, at the right time…
One of the most important prerequisites for a
successful IT software project and the right software
solution is to conduct an effective business analysis. A
good business analysis is only possible with the right
questions. I wrote the Business Analysis Questions for
Software Solutions as a supportive reference for
conducting successful business analysis studies.
It is not only for the analysts at the beginning of their
careers but also for the experienced ones.
For more …
▪ 2000+ sample questions
▪ 4 categories
▪ 300 sample requirements
▪ 25 checklists
▪ 22 exercises

20. kadir.camoglu@gmail.com
THANK YOU!