Masergy\'s Award Winning ISC Portal

1. Intelligent Service Control
Hosted Services
Anytime, Anywhere
MASERGY’s award-winning Intelligent Service Control allows customers to view and modify account
information and services anytime, day or night, through a secure web-based portal.
Network, Application and Service Management Portal
At the heart of MASERGY’s service offering is an easy-to-use web-based management tool – the Intelligent
Service Control. Utilizing this secure portal, customers can view bandwidth utilization, dynamically modify
their bandwidth, view order status, add new services, view a summary of services and interact with customer
support. MASERGY’s Intelligent Service Control saves companies time and money by enabling complete
interaction with their services in real-time – from anywhere in the world.
With MASERGY’s Intelligent Service Control, network
Key Features administrators can manage users and services in real-
time securely from anywhere Internet access is available.
Account Management Whether you are checking your billing, monitoring bandwidth
• Manage users utilization to understand your network usage or you want
• View/modify account information to increase your bandwidth temporarily to conduct a video
conference, MASERGY’s Intelligent Service Control makes
Service Management it quick and easy.
• Add new services
• Modify existing services
Billing
• View billing
• View voice call details
Support
• View and submit trouble tickets
• Contact us
www.masergy.com