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India Online 2007: Top Line Findings


              Land survey undertaken in April 2007. Sampled 10,000
              households in 31 cities of various population sizes
              (population size of 20,000 plus) across all the 4 regions of
              the country.

              To estimate Internet user-ship and derive appropriate
              ‘weights’ to make online survey data representative of the
              entire online urban population.

              A large-scale online survey conducted in May 2007.
Methodology   Sampled over 14,200 complete responses capturing net
              usage behavior and website preferences.

              To ensure representative sample, online survey conducted
              using Yahoo and Rediff email properties as well as Google
              search ads.

              Use of only authentic Govt. of India data for estimation of
              user-ship and deriving the representation ‘weights’.

              A single cash prize ‘incentive’ used to enlist more sincere
              and complete responses.

              Website preferences reported after correcting for the
              ‘source’ bias of portals.


                                                                                          1
India Online 2007: Top Line Findings
                      25.2 million ‘regular’ online urban Indians.
The pot still stays   15% growth over the previous year.
small…                All urban net users around 30.3 million.

                      20 million internet users are on the net daily.

                      Average users per household at 1.97.


                      Only 37% come from top 10 metro cities.

                      19-35 years age groups account for only 67% of them.
But the melting       66% come from SEC ‘A’ and ‘B’.
continues…            Only 17.5% come form ‘IT’ functional background.

                      Only 41% prefer to read in English.


                      Usage from home gone up significantly to reach 59%.

                      77% users accessing from homes use a broadband or superior
And the soup          connection.
                      Yet ‘slowness in opening of websites’ and ‘difficulty in connecting to
is thickening!        the net’ remain the biggest complaints.
                      Home based users relatively ‘heavier’ users of the net than of the
                      offline mediums.


                                                                                                        2
India Online 2007: Top Line Findings



             Rank   Online Activity             % Undertaking in 2007

             1      Emailing                                         95%
             2      Job Search                                       73%
Top 10       3      Instant Messaging                                62%
             4      Check News                                       61%
Popular      5      Online Music                                     60%
Online       6      Chatting                                         59%

Activities   7      E-greetings                                      58%
             8      Check Sports                                     57%
             9      Online Games                                     54%
             10     Dating/Friendship                                51%




                                                                               3
India Online 2007: Top Line Findings

Online travel        43% of all regular online Indian have bought online.

booking              76% growth over the last year.

overshadows          Makes it a 10.8 million strong current online buyer base.

online buying!       84% online buyers have bought a travel product online. Only 56% have
                     bought a non-travel product online.



                 Rank      Website                Top of Mind Recall             Website Usage

                 1         Yahoo                             29.80%                        26.60%
Yahoo most       2         Google                             27.20%                      29.30%
recalled but     3         Rediff                             11.50%                       10.90%

Google most      4         Orkut                                4.50%                        7.90%
                 5         Gmail                                2.90%                        3.90%
used*            6         Hotmail                              1.60%                        1.50%
                 7         Indiatimes                           1.00%                        0.90%
                 8         Contest2win                          0.60%                        0.30%
                 9         MSN                                  0.50%                        0.40%
                 10        Naukri                               0.50%                        0.50%



                                                        * - Corrected for ‘source’ bias in sampling.

                                                                                                       4
India Online 2007: Top Line Findings




                  Online Activity            Top Website        % Prefer to Use

                  Emailing                         Yahoo                     53%
                  Instant Messaging                Yahoo                     63%

Most preferred    Info Search - English           Google                     75%
                  Info Search –
websites for                                      Google                     74%
                  Languages
                  Job Search                       Naukri                    37%
specific online                               Makemytrip                     17%
                  Online Travel
activities*                                         Yatra                    16%
                  Online Shopping                   Ebay                     34%
                                                   Yahoo                     14%
                  Online News
                                                    NDTV                     12%
                                                  Google                     13%
                  Financial News & Info
                                            Moneycontrol                     13%
                  Online Share Trading        ICICI Direct                   36%
                                                  Google                     17%
                  Real Estate Info
                                              Magicbricks                    14%
                                          Bharatmatimony                     29%
                  Matrimonial Search
                                                   Shaadi                    28%




                                                 * - Corrected for ‘source’ bias in sampling.

                                                                                                5
India Online 2007: Top Line Findings



                  Online Activity          Top Website           % Prefer to Use

                  Dating/Friendship        Orkut                               36%
                  Social Networking        Orkut                               64%

Most preferred    Online Games             Yahoo                               18%
                                           Zapak                               17%
websites for      Mobile Content           Yahoo                               14%

specific online                            Rediff                              12%
                  Online Music             Raaga                               22%
activities*       Sports Content           Espnstar                            29%
                  Cinema Content           Yahoo                               11%
                  Astrology                Yahoo                               22%
                  Online Education         Google                              34%
                  Local Language Content   Google                              12%
                  Blog Site                Google                              21%




                                                      * - Corrected for ‘source’ bias in sampling.




                                                                                                      6
India Online 2007: Top Line Findings
                1.    Main Report

                User Segment Supplementary Reports:

                2.    Women on the net
                3.    Youth on the net (teenagers and young adults)
                4.    Net users by their socio-economic (SEC) profile
                5.    Students on the net
List of         6.    Corporate employees on the net
                7.    IT professionals on the net
Supplementary   8.    Heavy Online Spenders on the net
                9.    Bloggers on the net
Reports         10.   Car owners on the net
                11.   Two-wheeler owners on the net
                12.   Mobile phone owners on the net
                13.   Credit card owners on the net
                14.   Net users by place of access (homes, place of work, cyber
                      cafes)
                15.   Net users by type of connection (broadband, dial-up, etc.)
                16.   Net users by city/town type (metros, urban uptowns,
                      emerging towns, and others...)
                17.   Net users as financial investors
                18.   Vernacular language net users




                                                                                               7
India Online 2007: Top Line Findings

                Category Supplementary Reports: (profiling of top 5 websites):

                  19.    Online Shopping
                  20.    Emailing
                  21.    Instant Messaging
                  22.    Job Search
                  23.    Matrimony
List of           24.    Info Search – English
                  25.    Online Travel
Supplementary     26.    Social Networking/Communities
                  27.    Friendship / Dating
Reports           28.    Online News
                  29.    Financial Info/News
                  30.    Online Share Trading
                  31.    Cinema Content
                  32.    Sports Content
                  33.    Online Music
                  34.    Online Games
                  35.    Online Real Estate
                  36.    Mobile Content Download
                  37.    Astrology
                  38.    Online Education/Learning




                                                                                               8
India Online 2007: Top Line Findings




          The main report is available for Rs.1,00,000 / USD 3,500.

          Each of the supplementary report is also priced at
          Rs.1,00,000 / USD 3,500.

          Only supplement reports cannot be bought in isolation
          (without the main report).
Pricing
          If you buy more than 3 reports, you get a 15% discount on
          the total invoice amount.

          Payment Terms – 50% advance, 50% on delivery of all
          ordered reports.

          Delivery Timeline – Main report immediate on advance
          payment. Supplementary reports also immediate if ready,
          otherwise delivery of supplementary report to be
          committed post purchase of the main report.




                                                                                   9
India Online 2007: Top Line Findings




          Address       : 7, Kehar Singh Estate, 1st Floor,
                          Westend Marg, Lane 2, Said-ul-Ajaib,
                          New Delhi – 110030
Contact
          Telephone     : +91-11-29535098, +91-98112-56502
Details
          Contact Person: Sanjay Tiwari

          Email         : sanjay@juxtconsult.com

          Website       : www.juxtconsult.com




                                                                                      10

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Internet usage and behavior study in India - Snapshot 2007

  • 1.
  • 2. India Online 2007: Top Line Findings Land survey undertaken in April 2007. Sampled 10,000 households in 31 cities of various population sizes (population size of 20,000 plus) across all the 4 regions of the country. To estimate Internet user-ship and derive appropriate ‘weights’ to make online survey data representative of the entire online urban population. A large-scale online survey conducted in May 2007. Methodology Sampled over 14,200 complete responses capturing net usage behavior and website preferences. To ensure representative sample, online survey conducted using Yahoo and Rediff email properties as well as Google search ads. Use of only authentic Govt. of India data for estimation of user-ship and deriving the representation ‘weights’. A single cash prize ‘incentive’ used to enlist more sincere and complete responses. Website preferences reported after correcting for the ‘source’ bias of portals. 1
  • 3. India Online 2007: Top Line Findings 25.2 million ‘regular’ online urban Indians. The pot still stays 15% growth over the previous year. small… All urban net users around 30.3 million. 20 million internet users are on the net daily. Average users per household at 1.97. Only 37% come from top 10 metro cities. 19-35 years age groups account for only 67% of them. But the melting 66% come from SEC ‘A’ and ‘B’. continues… Only 17.5% come form ‘IT’ functional background. Only 41% prefer to read in English. Usage from home gone up significantly to reach 59%. 77% users accessing from homes use a broadband or superior And the soup connection. Yet ‘slowness in opening of websites’ and ‘difficulty in connecting to is thickening! the net’ remain the biggest complaints. Home based users relatively ‘heavier’ users of the net than of the offline mediums. 2
  • 4. India Online 2007: Top Line Findings Rank Online Activity % Undertaking in 2007 1 Emailing 95% 2 Job Search 73% Top 10 3 Instant Messaging 62% 4 Check News 61% Popular 5 Online Music 60% Online 6 Chatting 59% Activities 7 E-greetings 58% 8 Check Sports 57% 9 Online Games 54% 10 Dating/Friendship 51% 3
  • 5. India Online 2007: Top Line Findings Online travel 43% of all regular online Indian have bought online. booking 76% growth over the last year. overshadows Makes it a 10.8 million strong current online buyer base. online buying! 84% online buyers have bought a travel product online. Only 56% have bought a non-travel product online. Rank Website Top of Mind Recall Website Usage 1 Yahoo 29.80% 26.60% Yahoo most 2 Google 27.20% 29.30% recalled but 3 Rediff 11.50% 10.90% Google most 4 Orkut 4.50% 7.90% 5 Gmail 2.90% 3.90% used* 6 Hotmail 1.60% 1.50% 7 Indiatimes 1.00% 0.90% 8 Contest2win 0.60% 0.30% 9 MSN 0.50% 0.40% 10 Naukri 0.50% 0.50% * - Corrected for ‘source’ bias in sampling. 4
  • 6. India Online 2007: Top Line Findings Online Activity Top Website % Prefer to Use Emailing Yahoo 53% Instant Messaging Yahoo 63% Most preferred Info Search - English Google 75% Info Search – websites for Google 74% Languages Job Search Naukri 37% specific online Makemytrip 17% Online Travel activities* Yatra 16% Online Shopping Ebay 34% Yahoo 14% Online News NDTV 12% Google 13% Financial News & Info Moneycontrol 13% Online Share Trading ICICI Direct 36% Google 17% Real Estate Info Magicbricks 14% Bharatmatimony 29% Matrimonial Search Shaadi 28% * - Corrected for ‘source’ bias in sampling. 5
  • 7. India Online 2007: Top Line Findings Online Activity Top Website % Prefer to Use Dating/Friendship Orkut 36% Social Networking Orkut 64% Most preferred Online Games Yahoo 18% Zapak 17% websites for Mobile Content Yahoo 14% specific online Rediff 12% Online Music Raaga 22% activities* Sports Content Espnstar 29% Cinema Content Yahoo 11% Astrology Yahoo 22% Online Education Google 34% Local Language Content Google 12% Blog Site Google 21% * - Corrected for ‘source’ bias in sampling. 6
  • 8. India Online 2007: Top Line Findings 1. Main Report User Segment Supplementary Reports: 2. Women on the net 3. Youth on the net (teenagers and young adults) 4. Net users by their socio-economic (SEC) profile 5. Students on the net List of 6. Corporate employees on the net 7. IT professionals on the net Supplementary 8. Heavy Online Spenders on the net 9. Bloggers on the net Reports 10. Car owners on the net 11. Two-wheeler owners on the net 12. Mobile phone owners on the net 13. Credit card owners on the net 14. Net users by place of access (homes, place of work, cyber cafes) 15. Net users by type of connection (broadband, dial-up, etc.) 16. Net users by city/town type (metros, urban uptowns, emerging towns, and others...) 17. Net users as financial investors 18. Vernacular language net users 7
  • 9. India Online 2007: Top Line Findings Category Supplementary Reports: (profiling of top 5 websites): 19. Online Shopping 20. Emailing 21. Instant Messaging 22. Job Search 23. Matrimony List of 24. Info Search – English 25. Online Travel Supplementary 26. Social Networking/Communities 27. Friendship / Dating Reports 28. Online News 29. Financial Info/News 30. Online Share Trading 31. Cinema Content 32. Sports Content 33. Online Music 34. Online Games 35. Online Real Estate 36. Mobile Content Download 37. Astrology 38. Online Education/Learning 8
  • 10. India Online 2007: Top Line Findings The main report is available for Rs.1,00,000 / USD 3,500. Each of the supplementary report is also priced at Rs.1,00,000 / USD 3,500. Only supplement reports cannot be bought in isolation (without the main report). Pricing If you buy more than 3 reports, you get a 15% discount on the total invoice amount. Payment Terms – 50% advance, 50% on delivery of all ordered reports. Delivery Timeline – Main report immediate on advance payment. Supplementary reports also immediate if ready, otherwise delivery of supplementary report to be committed post purchase of the main report. 9
  • 11. India Online 2007: Top Line Findings Address : 7, Kehar Singh Estate, 1st Floor, Westend Marg, Lane 2, Said-ul-Ajaib, New Delhi – 110030 Contact Telephone : +91-11-29535098, +91-98112-56502 Details Contact Person: Sanjay Tiwari Email : sanjay@juxtconsult.com Website : www.juxtconsult.com 10