Seminar given to our students to prepare them for entering the workforce. Basic office skills.

1. WELCOME Business Etiquette Company Name

3. Telephone Etiquette

4. Email rules

5. Public spaces Purpose and objectives

6. Team Organization

13. Personal calls/texts

14. Response timeTeam Building Exercises

16. If you have a client in front of you, don’t make them wait while you answer a call. Ask the person on the phone to hold.

17. You are the voice of the company. Team Building Exercises

19. Check messages only on your break

20. Is it REALLY and Emergency?

21. Voices carry- your conversation is not privateBest Practices

23. Suggest what to do next

24. Identify action itemsRecommendations

25. THANK YOU by: UMAR MAQSOOD