Corporate Etiquette      Anything HR Solutions
IntroductionEtiquette has to do with good manners. Its  not so much our own good manners, but  making other people feel co...
Corporate etiquette Customer service etiquette Phone etiquette E-mail etiquette Business dress etiquette Office space...
Customer Etiquette Do not take comments or insult personally Never interrupt the customer Show empathy Stay focused T...
“Golden Rule” Be considerate Practical protocol Be friendly Practical professionalism                       Anything H...
Phone Etiquette                             Don’t Eat when you are on phone Put someone on speakerphone Talk with other...
Phone Etiquette                     Do Answer using your name , title and ask how  you can help Always leave your phone ...
E-mail Etiquette Subject line should be short and specific Avoid jargon and abbreviations Use short paragraph Read for...
Dress Code Etiquette What you wear says something about who  you are as an employee It’s OK to be relaxed but not OK to ...
Dress for Success     Anything HR Solutions
Office space Etiquette Don’t interrupt Ask permission Don’t touch Cubicles do have walls                    Anything H...
Interview EtiquetteInterview Etiquette Before the Interview Your hair should be clean and combed. Nails should be clean ...
Interview EtiquetteInterview Etiquette During the Interview Make a positive and professional first impression by   being ...
Interview EtiquetteInterview Etiquette After the Interview Shake each interviewers hand and thank  each interviewer by na...
ConclusionBy observing common courtesy and good manners, newcomers can impress not only their boss but everyone around the...
Thanks Anything HR Solutions
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Corporate Etiquette

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What kind of Corporate Etiquette, one should follow at the work place

Chandrakant Shukla

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Corporate Etiquette

  1. 1. Corporate Etiquette Anything HR Solutions
  2. 2. IntroductionEtiquette has to do with good manners. Its not so much our own good manners, but making other people feel comfortable by the way we behave.“The conduct or procedure required by good breeding or authority to be observed in social or official life.” Anything HR Solutions
  3. 3. Corporate etiquette Customer service etiquette Phone etiquette E-mail etiquette Business dress etiquette Office space etiquette Professional conduct Interview etiquette Anything HR Solutions
  4. 4. Customer Etiquette Do not take comments or insult personally Never interrupt the customer Show empathy Stay focused Take responsibility Patience really is a virtue Remember the Golden Rule Ease their pain Anything HR Solutions
  5. 5. “Golden Rule” Be considerate Practical protocol Be friendly Practical professionalism Anything HR Solutions
  6. 6. Phone Etiquette Don’t Eat when you are on phone Put someone on speakerphone Talk with others Say anything that you don’t want the caller to hear Answer the phone if you are not prepared Answer calls when you are in office or in a meeting Anything HR Solutions
  7. 7. Phone Etiquette Do Answer using your name , title and ask how you can help Always leave your phone number and speak slowly Leave a short, detailed message Return calls in a timely manner Smile when you answer the phone Anything HR Solutions
  8. 8. E-mail Etiquette Subject line should be short and specific Avoid jargon and abbreviations Use short paragraph Read for content and grammar before sending Be consistent with format Think before you hit “sent” Anything HR Solutions
  9. 9. Dress Code Etiquette What you wear says something about who you are as an employee It’s OK to be relaxed but not OK to be unprofessional Accessories make man, or woman but easy dose it Remember the details Consider the activity Anything HR Solutions
  10. 10. Dress for Success Anything HR Solutions
  11. 11. Office space Etiquette Don’t interrupt Ask permission Don’t touch Cubicles do have walls Anything HR Solutions
  12. 12. Interview EtiquetteInterview Etiquette Before the Interview Your hair should be clean and combed. Nails should be clean and trimmed. Be conservative and err on the side of caution. If the company does not have a dress code, remember that its better to overdress than under dress. Arrive at least 10 minutes before your interview. The extra minutes will also give time to fill out any forms or applications that might be required. Turn off your cell phone or pager. Dont assume that whoever greets you is the receptionist. Anything HR Solutions
  13. 13. Interview EtiquetteInterview Etiquette During the Interview Make a positive and professional first impression by being assertive and giving a firm handshake to each interviewer and addressing each interviewer by name as he or she is introduced. Reinforce your professionalism and your ability to communicate effectively by speaking clearly and avoiding "uhs", "you knows", and slang. Use appropriate working. You wont receive extra points for each work that has more than 10 letters. Use technical terms only when appropriate to the question. Anything HR Solutions
  14. 14. Interview EtiquetteInterview Etiquette After the Interview Shake each interviewers hand and thank each interviewer by name. Send a thank you note as soon after the interview as possible Anything HR Solutions
  15. 15. ConclusionBy observing common courtesy and good manners, newcomers can impress not only their boss but everyone around them in the workplace. This will add to their credentials and help them climb up the corporate ladder Anything HR Solutions
  16. 16. Thanks Anything HR Solutions

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