RESUME - CUSTOMER SERVICE -MAINTNANCE COORDINATOR & DRIVER PROCESSOR 2
Added to media on LinkedIn profile
1. Julie Ann Chin Quee
Phone: (876) 352-0913
E-mail: juliechinquee@yahoo.com
Objective: To add value to the firm I am employed to by utilizing my skill, diligence and integrity.
Work
Experience:
October 1, 2009 – March 31, 2010
Jamaica Public Service Co. Ltd. – 23 Ruthven Road, Kingston, Jamaica W.I.
Secretary – Customer Service Department, KSA North (Reporting to Regional Manager)
2001 – September 2009
Jamaica Public Service Co. Ltd. – 23 Ruthven Road, Kingston, Jamaica W.I. / Secretary– Operations
Department, KSA North (Reporting to Operations Manager)
January, 2000 – December 2001
Jamaica Public Service Co. Ltd. – 693A Spanish Town Road, Kingston, Jamaica W.I.
Secretary – Transport Department (Reporting to Transport Manager) responsible for all Transport
Departments in Jamaica.
January, 1993 – December, 2000
Jamaica Public Service Co. Ltd. – 151 Orange Street, Kingston, Jamaica W.I.
Clerk/Typist – Transport Department (Reporting to Regional Manager) direct responsibility for St. Thomas,
St. Catherine, Ruthven Road Transport Department employees
January 1991 – December 1993
Jamaica Public Service Co. Ltd. – 151 Orange Street, Kingston, Jamaica W.I.
Clerk/Typist – Transport Department (Reporting to Transport Engineer)
October 1990 – December 1990
Jamaica Public Service Company Limited – 36 – 38 Harbour Street, Kingston, Jamaica W.I.
Clerk – Transport Department (Reporting to Supervisor)
2. Services provided but not limited to:
Keeping records and maintaining coffee vending machine operable for staffand customers
Proficient with the use of Microsoft Word, Lotus Notes, Excel, Power Point, Paint, CIS Banner, Oracle, DFE – payroll and
internet.
Assist and liaising with internal departments namely Human Resources, Purchasing, Payroll, Stores, Transport, Customer
Services, Corporate Communication, Safety, Occupational and Health Department and Training Departments for services to
employees eg.Wellness Programs and other activities
Assistwith projects for the department.
Maintain confidentiality with pertinentinformation and documents
Maintain compound and departmental facilities in safe and good working condition eg. Water tanks, doors, restrooms,
furniture and equipment etc.
Processing bills for Contractors (both internally and externally) who performelectricity services orother services and follow up
for payment on behalf of JPS Co. Ltd. eg. Street light repairs, pole and wire jobs for JPS and follow up for payment
(computerized systems)
Assist with ordering material and other office supplies from Stores Department and or external suppliers and process for
payment.
Utilize facsimile machine, photocopier and desktop computer
Process documentation and follow up with the status for renewing temporary employment for staff and welfare and benefits of
employees within the department
Take information and follow up on repairs to streetlightas required
Corresponding with governmental agencies as required eg.OUR (Office ofUtilities Regulation)
Assistwith minor repairs to computer problems for department
Prepare documentation for weekly and monthly safety meetings and submit report to Safety and Occupational Health
Department
Assist with Disaster Preparedness and on call in the eventof one occurring – hurricane, ordering material where required,
water, lights, candle, generator, rope, shovels, food and beverages for workmen daily, input data on computer system for
Superiors, updating other departments and information for media in regards to progress reports on restoring electricity to
areas responsible for. Adequate supply in stock for safety supplies / FirstAid Kits for each company vehicle
Inputofemployees on Contract, Temporary and Permanent staffpayrolldata on DFE etc.
Liaising with all departments within the company in regards to company vehicles
Prepare local traveltickets and payments as required
Handling incoming and outgoing mails,typing internaland external correspondences
Where required prepare and send company vehicles to garages etc. for repairs and coordinating processing of invoices for
paymentetc
Processing bills for repairs to company vehicles by internal and externalContractors
Prepare documents for updating and keeping a mechanical record system, fitness, registration records for easy retrieval and
scheduling servicing etc.
Prepare documentation, co-coordinating repairs, acquiring tyres, batteries and processing of invoices for payment utilizing
reputable and legalgarages
Collect cheques for Contractors fromthe Accounts Department, log and record keeping ofcheques delivered to Contractors
Detailed record keeping ofwhich institution was paid for jobs completed and check and reconcile where required
During the absence of immediate Supervisor within the Transport Department eg. Vacation leave, Iperform all of the jobs as
required by Supervisory actions in addition to approving invoices for payment, approving documents for maintenance of
company vehicles and give instructions to Contractors (internal and external) voluntary occasionally and keep company
vehicles all inclusive oftrucks etc for respective departments in good running condition.
3. Education
November 2007 (American Heart Association Training Centre / The Heart Foundation of Jamaica)
Certificate in HeartSaver First Aid
Modules completed – A, B & D October 2007
March 2005 (The Heart Foundation of Jamaica).
Certificate in FirstAid Course
ProjectHope / HeartFoundation OfJamaica – Course Level, HeartSaver
March 2003 (The HeartFoundation ofJamaica).
Certificate in FirstAid Course
Provider Course Certificate in Basic Life Support(BLS)
March 2001 (Jamaica Public Service Co. Ltd.)
Super User seminar certificate in Information Systems
June 2000 (Jamaica Red Cross Society)
Emergency FirstAid Course Certificate
January, 1996 to June, 1996 (Jamaica Public Service Co.Ltd.)
Supervisory Management Certificate
- Supervisory Skills
- Effective Communication
- Leadership &Motivation
- Introduction to Time Management
- Performance Appraisal
- Safety
- Career Guidance & Supervisory Responsibility
February 1997 (IndividualMicrosolutions (Jamaica) Limited /Jamaica Public Service Co. Ltd.)
Certificate in Computer Applications (DOS)
November 1996 (Jamaica Public Service Co.Ltd.)
Certificate in Safety Monitor CertificationSeminar
- Definition ofSafety
- Hazard Control
- Injury Classification / Statistical Data
- Occupational Health Explanation
- The Safety Programme
January, 1996 – June, 1996 (The University of The West Indies – School of Continuing Studies Transcript
Business Studies = 2A South CampRoad, Kingston 4, JamaicaW.I.)
- Fundamentals ofGrammar / Research B+
- Marketing B
- Industrial Relations B
- Communications B
- Business /IndustrialPsychology B+
4. May 1992 (Jamaica Public Service Co.Ltd.)
Certificate in Secretarial Proficiency
September, 1983 – September,1988
Camperdown High School - 2B Camperdown Road, Kingston,Jamaica W.I.
SchoolLeaving Certificate
Caribbean Examination Council - C.X.C’s
English – General 2 Principles ofAccounts – General 2
Mathematics – Basic 1 Typewriting – General 2
References Available upon request.