1. AgilityWorks have developed the UK’s first native Android
solution on SAP’s Unwired Platform with Hillarys Blinds,
the UK’s leading made-to-measure blinds company
Hillarys Blinds selected AgilityWorks as its strategic mobility partner to develop a next
generation mobile field sales application on SAP technology. The application was designed,
developed and taken to field trials in less than 6 months. Built and deployed to Samsung
Galaxy S2 smartphones and Galaxy Tablets, the application will equip Hillary’s field-based
network of 1,000 sales consultants to succeed in today’s challenging markets.
today diary customers transactions
analytics tasks crm payments
device security mobile case study
managment
connect settings synchronise about help

2. Case Study
Business ‘The solution provides end-to-end support across the extended sales cycle; it
includes advanced resource planning (taking into account geographic constraints
Led Vision Technical and product-specific sales skills), intelligent distribution of information, diary
management, lead management, quotations, pricing, order capture, product
& Strategy Enablement configuration, deposit capture, payment card processing and in-home printing’.
‘Julian Bond, Head of ICT, Hillarys’
When advances in mobile device hardware left Realising the business vision and strategy, AgilityWorks worked closely with
the current application stranded on an operating Hillarys in exploring all options available to them. Those options ranged from
system which was no longer supported in the partnering with an established mobile solution vendor, to building a custom
market, Hillarys faced some difficult questions application without a middleware, to developing a fully open source based Maps
about the future role of mobile technology in messaging framework. Location based
their business. navigation
A primary objective for this phase was to avoid arriving back in the situation to customer Diary
There was a stark choice to be made; seek a that had caused this project to be considered in the first place, namely appointments Management
simple like-for-like replacement of the current obsolete technology necessitating a new solution implementation. Advanced
application and ignore the broader questions that resource
Having defined a business strategy for mobile, it was clear that further
would be posed by defining a business strategy planning and
applications would be developed in the future. Delivering these applications
around mobility; or tackle these questions head- availability
using a common set of technologies and a consistent underlying platform Transactions:
on recognising recent and on-going advances in consumption
would undoubtedly bring a range of benefits. Selecting the SAP Unwired Orders
mobile technology.
Platform provided a single unified architecture for mobilising business Quotes
Through a short series of workshops, the overall process and information in all future solutions. SUP also provided the Service tickets
business vision and strategy was considered. required insurance policy against future advances in device technology;
We evaluated the potential value of mobile applications developed once on SUP can be redeployed to a range of
Customers
through the eyes of the customer, the in-field device types (such as iOS and Android) without needing to redevelop from
Synchronised
sales consultant, sales management and, scratch each time.
customer data
Product between field
crucially, the competition. As market leader,
The initial stage of device selection shortlisted the Android and iOS (Apple) Real-time product and H/O
with over 90% of sales made in customers’
platforms after initial usability trials were conducted. A comprehensive specification
homes, the strategy had to deliver a sales
evaluation process followed which assessed a range of factors including validation
application that maintained Hillary’s number
compatible hardware options (available smartphone and tablet options),
one position in this highly competitive sector.
total device cost, user experience, deployment options, maintenance costs Payments
and printing. After the evaluation process was completed the Android Real time
platform was selected. Printing secure card
Receipt printed transactions
A specific Android device was chosen to minimise support footprint after
taking into account the following factors: cellular communication capability;
via Bluetooth
device security; wireless communication capability; battery life; corporate
thermal printer
application deployment options; GPS capability; size / weight; durability;
display quality & resolution; user interface; support for central device
management. The Samsung Galaxy S2 smartphones and Galaxy Tablets
scored best against this framework and were duly selected.

3. AgilityWorks Enterprise
Mobility Solution Centre
The AgilityWorks Enterprise Mobility Solution Centre (eMSC) was launched
in response to an increasing demand for mobile services, applications and
specialist skills. We support organisations in exploiting their existing enterprise
application investment, mobilising information and business process for the
modern, mobile workforce, consumers and customers.
The centre combines leading subject matter experts, developers and mobility
innovations into one dedicated unit. We are widely recognised in the emerging
SAP Enterprise Mobility arena as an innovation partner with a proven track
record in mobile applications & solutions, mobile analytics and mobile device
management. AgilityWorks eMSC was established upon the principles of
agility and innovation; we deliver agile solutions which can be deployed quickly
and simply, generating rapid return-on-investment for our customers; these
solutions will flex and adapt in line with the needs of the
organisation and its’ business processes.
For further information please contact Ben Robinson
E: ben.robinson@agilityworks.co.uk T: +44 (0) 844 5610 930
‘The use of the SAP Unwired Platform (SUP) positions us to capitalise
on rapidly evolving mobile technology, rather than continuing to be a
hostage to it’ Julian Bond, Head of ICT, Hillarys
Company Details Project Highlights
Company: Hillarys Blinds Project Type: Enterprise Mobility: Application
Development Mobile Device Management
Location: Nottingham, UK
Methodology: AgilityWorks Agile Development
Industry: Consumer Products Methodology (ADM)
Products Made to measure blinds, Software: SAP Unwired Platform (SUP) 2.1.2, Afaria 6.5
Services: shutters and awnings SAP ECC5, SAP CRM 7.0, PI 7.3, BW 7
Device OS: Android
Market Position: Market share 27%
Devices: Samsung Galaxy S2
Website: www.hillarys.co.uk Samsung Galaxy Tablet
www.web-blinds.com
Synchronisation: Replication based