1. Juan Ramón Arellano García
Blvd las joyas 1173 fracc. Los alamos.
(664) 621-2036 casa
(664) 154-6390 celular
juan.me12@gmail.com
juan.arellano@cetys.edu.mx
JOB EXPERIENCE
TELvista ( Grupo Telvista SA. De CV.) Tijuana, B.C.
Employee ID 20258.
MetroPCS Customer service Agent
2 years (January 17 2012 – February 10 2014).
All the goals were achieved to the account requirements.
Participated in special project called “Millennium”.
Promoted to metroPCS BOA
1 year (February 11 2014 – February 3 2015 ).
Where I developed the following skills:
Teamwork
Coaching
Backuptrainer
6 Months (February 3 2015 – August 17 2015)
Leadership

2. EDUCATION
 Elementary School (1996-2003)
-Cuahutemoc
-Himno Nacional
 Middle School (2003-2006)
-Secundaria Técnia No. 21
 High School (2006-2010)
-Cecyte
-Hilltop High School
 Cetys Universidad, Lic. Psicología Organizacional. (2015-
currently)
APPLICATIONS OR COURSES
 Paquetería Office
 FISH Philosophy Course
 Coaching Strategies
 Millennium Program
 ATH
 VERINT
 CMS
 Formato APA