3. SWIGGY VS ZOMATO
WHAT SWIGGY ZOMATO
FOUNDING DATE 2014 2008
TYPE Private Private
FOUNDED BY Rahul Jaimini
Nandan Reddy
Deepinder Goyal, Pankaj
Chaddah
HEADQUATER Bangalore Gurgaon, Haryana
COVERAGE India International
CEO Sriharsha Majety Deepinder Goyal
FEATURE Own fleet of delivery
personal
Review and cover majority
of the restaurant
EMPLOYEES 1,739 2,378
4. FINDINGS
Majority of the people do order food online. As the data
highlights, the features of these applications, make the customer
to fall for it and unleash the features provided by these
applications.
Features like Time, Convenience, Fast Delivery, Packing, Rates and
offers, maximum coverage of the near by the restaurants,
fascinates people to order food online.
Zomato is able to satisfy majority of the demands of the customer,
that is why most of the people order food from Zomato.
57% of the people order food at least once in a month.
Vast number of people order food at Night or at Snacks.
Large number of people order food through mobile application.
People prefer to buy food less than worth Rs250.
According to the survey customers are more satisfied by Zomato
than Swiggy and others which makes it successful in conquering
majority of the Indian market.
5. CONCLUSION
According to our survey majority of people prefer
Zomato as compared to Swiggy and Others, as Zomato is
able to satisfy the needs and demands of the customer in
a better way.
As Swiggy has a unique feature of their own fleets of
delivery personnel, it is giving a tough competition to
Zomato, which therefore makes it the second best
preference.
Zomato has successfully grown in India so it so now it
have stated to expand in other countries like Australia
and United States.
Other food joints preferred by the customers are
Foodpanda (2012), Faasos (2011) so on so forth.
Henceforth, because of the Goodwill and long term
service, Zomtato is ruling the market.
7. PAYTM PHONEPE
An Indian online payment application
Head quarters in Uttar Pradesh, India
Started in August 2010 .
Owned by one97 communications
Paytm is an acronym for
‘Payment through mobile’.
Paytm makes transactions using
mobile wallet,
Unified Payments Interface (UPI),
debit and credit cards.
A Fin-tech company
Started in December 2015
Headquarters in Bangalore.
Made by Flipkart, supported by Yes
PhonePe works based on
Unified Payments Interface (UPI) w
which it facilitates cashless transac
It works the same way as Paytm.
We can make transactions using the
PhonePe wallet, UPI, debit cards and
credit cards.
8. Paytm has introduced a new feature
where we can buy and store Digital
Gold.
The Gold is highly secured by
Paytm.
It also provides Paytm wallet and
Paytm payment bank.
Allowing customers to save up
money
in a digital savings account.
Paytm has a full fledged online
shopping platform Paytm Mall.
PAYTM
FEATURES
PHONEPE
PhonePe attracts users with a good
looking interface and slew of Cashba
offers
We can send and receive money
To /from our bank accounts, transfer
Money to bank accounts and make
recharges and bill payments through
PhonePe wallet
9. COMPARISON BETWEEN PAYTM AND PHONEPE
A project has been done comparing Paytm and PhonePe. A survey was taken
Respondents.
Paytm.70% 30% PhoneP
e
72%
Better service
Paytm 28% PhonePe
Suggestion to peers
60% Paytm 40% PhonePe
Satisfaction
64% 36%Paytm PhonePe
Usage
10. FINDINGS
• Paytm and PhonePe have plenty of similarities but some key difference
Still Paytm holds the no.1 digital payment application among the people
Unlike PhonePe, Paytm has left its marks in every corner of the nation.
• Paytm has reached this level because it provides more number of rewa
and cashback to its customers.
• PhonePe, even though it is the competitor of Paytm, could concentrate
publicity.
• Many people are not aware of PhonePe yet. We can see very less numb
that accepts payment through PhonePe.
11. CONCLUSION
• Though it offers more rewards, offers and cashback than Paytm,
It could not be popular to the level of Paytm because of the lack of publ
• In a market crowded with numerous digital payment applications and
PhonePe has to provide something unique to stand out.
• If it is improved, there are chances that PhonePe could be the no.1 Dig
Application in India.
Hence it is concluded that Paytm outshines PhonePe