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Joseph
Kearney
jkearney@avaya.com
703-227-8843
Joseph Kearney
Senior SupportEngineer– Avaya FederalSolutions
Joseph Kearney, Technical Support Engineer with Avaya Federal Solutions
Professional Experience
Over 25 years of experience in various roles of Systems Engineering in the telecommunications field.
As a technical engineer I’ve worked in numerous roles for many companies. I’ve been a cable installer,
Technician,Analyst and Engineer.I also served in the US Army and retired in 2004
Previous Roles
Prior to joining Avaya, I’ve held the following positions:
 VeriSign, Telecommunications/NOC Engineer
 Value Options Healthcare,Telecommunications Analyst
 Williams Communications Solutions,Field Technician
 Northrop Grumman Corporation (Litton PRC),Telecommunications Technician
 US Army , Enlisted,Military Occupational Skills (MOS), 11B, 88M
Avaya Experience
I’ve been with Avaya since itbought Nortel and my specific Avaya experience includes:
In supportof governmentagencies,Isupportan array of Avaya products and 3rd party products.
Perform maintenance on switches ranging from Avaya CM through Avaya CS1K, Avaya IP Office
Norstar and BCM. Conducts moves,adds and changes on all voice systems.Performed routine
maintenance on all voice mail systems ranging from Avaya Aura Messaging,Communication Manager
Messaging and Avaya Call Pilot. Assisted and implemented large systems in numerous sites.Rack
mounting servers,switches and network hubs. Considerable knowledge in all cabling and cabling
assemblyranging from CAT6 to Fiber Optics. Strong knowledge on circuits ranging from ISDN,T-1.
Avaya Products Experience
Joseph Kearney has experience in using the following Avaya products:
 Avaya Gateway G450
 Avaya H.323 and SIP IP Phones
 Ethernet Routing Switches
 Avaya IP Office
 Avaya Aura System Manager
 Avaya Aura Session Manager
 Avaya Aura Messaging
 Avaya SR 2330 Routers
 Avaya Aura Communication Manager
 Avaya Communication Manager Messaging
 Avaya Aura Messaging
 Avaya Call Pilot
 Avaya CS1K
 Avaya Norstar
 Avaya BCM

2. Would you like to know more about Avaya Professional Services?
Visit us at: http//www.avaya.com
3rd Party Product Experience
 TSG-6 TEO Secure Phones
 ECAS Call Accounting
Education and Other Certifications
 Business Communication Review Cable Installation Course, Certified May 1991
 Seicor Fiber Installation Course, Certified October 1994
 Nortel Familiarization, Certified, May 1995
 Nortel X-11 Database Administration, 1996
 Nortel Meridian Mail Administration & Applications, 1997
 Network Fundamentals Northern Virginia Community College, October 2003
 Introduction to VOIP Northern Virginia Community College, January 2004
 Avaya IP Office Administration, May 2012
 Avaya AS5300 Administration, December 2012
 Avaya CM Installation and Maintenance, October 2013