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Questions to ask the non smrt folk
1.
2.
When did
the problem start to occur?
3.
What task
were you performing when the problem started to show?
4.
Did you
attempt to restore the computer after the issue occurred?
5.
Have you
been having any other issues before this specific problem occurred?
6.
Did you
have an anti-virus/firewall enabled?
7.
Besides the
current problem is there anything else you would like me to look at?
8.
Did you
add any new hardware, were the drivers installed properly?
9.
Was your
computer connected to a surge protector when your power supply stopped working?
10.
Do I
have permission to clean your workspace to allow me to have a little bit of a better work environment?
Download now