The control chart is a graph used to study how a process changes over time. Data are plotted in time order. A control chart always has a central line for the average, an upper line for the upper control limit, and a lower line for the lower control limit. These lines are determined from historical data
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ControlCharts1.ppt
1. Control Charts
The control chart is a
statistical quality control tool
used in the monitoring variation
in the characteristics of
a product or service
2. Control Charts
The control chart focuses
on the time dimension and
the nature of the variability
in the system.
3. Control Charts
The control chart may be
used to study past
performance and/or to
evaluate present conditions.
6. Levine, Prentic-Hall
Control Charts
• UCL = Process Average + 3 Standard Deviations
• LCL = Process Average - 3 Standard Deviations
Process
Average
UCL
LCL
X
+ 3
- 3
TIME
7. Levine, Prentice-Hall
0
20
40
60
1 3 5 7 9 11
X
Time
0
20
40
60
1 3 5 7 9 11
X
Time
• Graph of sample data plotted over
time
Assignable
Cause
Variation
Random
Variation
Process
Average
Mean
Control Charts
UCL
LCL
8. Levine, Prentice-Hall
Control Charts
X X
X
Common Cause
Variation: no points
outside control limit
Special Cause
Variation: two points
outside control limit
Downward Pattern:
no points outside
control limit;
however, eight or
more points in trend
11. Control Charts
Whenever a character of
interest is measured on a
nominative or an interval,
ie: categorical, scale…an
attributes control chart is used
to monitor a process.
18. Control Charts
Whenever a character of
interest is measured on an
interval or a ratio scale, a
variables control chart is
used to monitor a process.
20. Control Charts
Variables control charts are
typically used used in pairs.
…… one chart monitors process
average while the other monitors
the variation in a process.