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Microsoft Teams Connect Overview
Johnny Lopez
Core BTS
MICROSOFT 365 VIRTUAL MARATHON 2022 MAY, 4 – 6, 2022
M365VIRTUALMARATHON.COM #M365VM
MICROSOFT 365 VIRTUAL MARATHON 2022 SPONSORS
M365VIRTUALMARATHON.COM #M365VM
 Microsoft MVP | MCT | MSAS
 Community Leader in Microsoft 365
 Houston Office 365 Community President
 Houston HOU365 Saturday Chair
 Twitter: @Rockett_15
 Youtuber: The Rockett Channel
JOHNNY LOPEZ
Principal Consultant @ CoreBTS
MICROSOFT 365 VIRTUAL MARATHON 2022 MAY, 4. – 6. 2022
https://forms.office.com/r/zzULt1dHLi
Feedback
M365VIRTUALMARATHON.COM #M365VM
This session will take a deep dive into the Teams Connect component in Microsoft 365.
 Teams Architecture
 Standard Channels
 Private Channels
 Shared Channels
 External Collaboration
Agenda
Teams Architecture
M365VIRTUALMARATHON.COM #M365VM
Chats
Meetings
Calls
Apps and workflows
Collaboration
Secure and compliant
Explore capabilities in Microsoft Teams
M365VIRTUALMARATHON.COM #M365VM
1:1 Chats
Group Chats
Channel messages
Messaging
Meetings
Calls
Apps and workflows
Collaboration
Secure and
compliant
Explore capabilities in Microsoft Teams
Chats
M365VIRTUALMARATHON.COM #M365VM
A team
Org-wide | Public | Private team
Channels
Standard | Private | Shared channel*
Chats
Meetings
Calls
Apps and workflows
Secure and
compliant
* Microsoft Teams Connect - Shared channel is in public preview. For the latest status, check the roadmap with the feature ID_70766.
Explore capabilities in Microsoft Teams
Collaboration
M365VIRTUALMARATHON.COM #M365VM
Skype
Microsoft Teams (not Skype hybrid)
SharePoint and
OneDrive
Dependent services
Exchange Online
Illustrate Microsoft Teams architecture
M365VIRTUALMARATHON.COM #M365VM
Image
Files
Voicemail
Message
Meeting recording
Calendar meeting
Contacts
Telemetry
Ingested to Exchange to enable compliance
Team files  SharePoint
Chat files  OneDrive
Individual mailbox in Exchange
Ingested to Exchange to enable compliance
Saved to SharePoint, OneDrive, or Azure Media Services (AMS)
Individual mailbox in Exchange
Exchange
Microsoft Data warehouse (No customer content)
Entity Storage
Key data entities and location where data is stored at rest
Illustrate Microsoft Teams architecture
M365VIRTUALMARATHON.COM #M365VM
Chat
service
Microsoft
Teams
O365 Information
Protection tools
• eDiscovery
• Legal Hold
• Compliance
content search
• Archive
• Retention
• Audit Logs
• Email
• 1:1 chats
• Group chats
• Channel messages
• SharePoint Files
• OneNote/Wiki
• OneDrive
O365
services
Illustrate Microsoft Teams architecture
Type of Channels
M365VIRTUALMARATHON.COM #M365VM
Standard Channels
M365VIRTUALMARATHON.COM #M365VM
Private Channels
M365VIRTUALMARATHON.COM #M365VM
Shared Channels
M365VIRTUALMARATHON.COM #M365VM
 Only team owners can create shared
channels
 Team owners can see the name and
description of all shared channels in a
team without being a member
 Team owners can delete shared channels
without being a member
 Only team owners can accept Share with
team invites
 Team owners can terminate sharing
relationship with shared channels from
other teams
 Shared channels inherit labels from the
team on creation
Team owners are always in control
M365VIRTUALMARATHON.COM #M365VM
 Only in-tenant members can be channel
owners
 Channels owners manage the membership
and channel life cycle
 Removing a member from the team does
not remove them from shared channels if
the channel was shared with them directly
 Last owner of a shared channel cannot be
removed from the team
 If a shared channel becomes ownerless
(user leaves company), an existing in-tenant
channel member is auto-promoted
 Can override default channel settings
inherited from the team
Channel owners are in empowered
M365VIRTUALMARATHON.COM #M365VM
 Share and co-author files
More Shared Channel Features
M365VIRTUALMARATHON.COM #M365VM
 Share and co-author files
 Meet with your team directly
More Shared Channel Features
M365VIRTUALMARATHON.COM #M365VM
 Share and co-author files
 Meet with your team directly
 Collaborate on Apps in real-time
More Shared Channel Features
M365VIRTUALMARATHON.COM #M365VM
 Share and co-author files
 Meet with your team directly
 Collaborate on Apps in real-time
 Security and Compliance capabilities
More Shared Channel Features
M365VIRTUALMARATHON.COM #M365VM
Collaborate with as many organizations you need
External Collaboration
M365VIRTUALMARATHON.COM #M365VM
Azure Active Directory (AAD) is Microsoft Azure’s
cloud-based identity and access management
service.
Features in Azure AD
Authentication (employees sign-in to access
resources)
Single sign-on (SSO)
Azure AD Business to Business (B2B)
Understand features in Azure Active Directory
Azure AD - Contoso
Identities
M365VIRTUALMARATHON.COM #M365VM
 Define external users
 User A : Member user in your organization
 User B : Business account ( Azure AD account )
 User C : Consumer email account (with
Outlook.com, Gmail.com, or others).
 User D : Anonymous user without authenticating
Work with external users in Microsoft Teams
Azure AD - Contoso
User A
User C
( Social identities )
Azure AD - Fabrikam
User B
User D
(Anonymous user )
M365VIRTUALMARATHON.COM #M365VM
 Enable access permission to an entire external domain
 Allow find, call, chat, and set up meetings
External access (federation)
Azure AD - Contoso
User A
Azure AD - Fabrikam
User B (External)
M365VIRTUALMARATHON.COM #M365VM
 Gives access permission to an individual
 Allow chat, teams, channels
Guest access
User B
Azure AD - Contoso
User A
Azure AD - Fabrikam
User B (Guest)
User C (Guest)
User C
M365VIRTUALMARATHON.COM #M365VM
 Powers external collab on Shared channels
 A new way to collaborate with people from other AAD orgs
 Search for people from other AAD orgs using their email address
 Share apps and other resources with people from other AAD orgs
without adding them to your directory as guests
 External users can access a Teams shared channel without having to
switch orgs or sign in with a different account
 People from other AAD orgs can be identified using (External)
annotation
B2B direct connect
M365VIRTUALMARATHON.COM #M365VM
 Per-user policy for creation of shared channels. Default On.
 Per-user policy for who can initiate/accept external sharing. Requires B2B
direct connect to be configured.
 Manage channel lifecycle – create on behalf of, update, delete
 Manage members – add/remove, promote/demote
 External Access: 1-1 Chat, calls and meetings among cross tenant users
 PowerShell & Graph API support
Granular controls for Team admins
M365VIRTUALMARATHON.COM #M365VM
Built for seamless collaboration with internal and external partners
Rich set of Governance, Compliance and Management capabilities
Sharing with externals OFF by default, with controls for sharing with
selected tenants
Host tenant and team policies apply to all channel members
No change to standard and private channel behavior
Currently in Public preview
Summary
MICROSOFT 365 VIRTUAL MARATHON 2022 MAY, 4. – 6. 2022
Follow the Road Map
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Microsoft%20Teams
THANK YOU!!
#HOU365 | @hspug | hou365.org

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M365VM22-Johnny Lopez - Teams Connect Overview.pptx

  • 1. Microsoft Teams Connect Overview Johnny Lopez Core BTS MICROSOFT 365 VIRTUAL MARATHON 2022 MAY, 4 – 6, 2022
  • 2. M365VIRTUALMARATHON.COM #M365VM MICROSOFT 365 VIRTUAL MARATHON 2022 SPONSORS
  • 3. M365VIRTUALMARATHON.COM #M365VM  Microsoft MVP | MCT | MSAS  Community Leader in Microsoft 365  Houston Office 365 Community President  Houston HOU365 Saturday Chair  Twitter: @Rockett_15  Youtuber: The Rockett Channel JOHNNY LOPEZ Principal Consultant @ CoreBTS
  • 4. MICROSOFT 365 VIRTUAL MARATHON 2022 MAY, 4. – 6. 2022 https://forms.office.com/r/zzULt1dHLi Feedback
  • 5. M365VIRTUALMARATHON.COM #M365VM This session will take a deep dive into the Teams Connect component in Microsoft 365.  Teams Architecture  Standard Channels  Private Channels  Shared Channels  External Collaboration Agenda
  • 7. M365VIRTUALMARATHON.COM #M365VM Chats Meetings Calls Apps and workflows Collaboration Secure and compliant Explore capabilities in Microsoft Teams
  • 8. M365VIRTUALMARATHON.COM #M365VM 1:1 Chats Group Chats Channel messages Messaging Meetings Calls Apps and workflows Collaboration Secure and compliant Explore capabilities in Microsoft Teams Chats
  • 9. M365VIRTUALMARATHON.COM #M365VM A team Org-wide | Public | Private team Channels Standard | Private | Shared channel* Chats Meetings Calls Apps and workflows Secure and compliant * Microsoft Teams Connect - Shared channel is in public preview. For the latest status, check the roadmap with the feature ID_70766. Explore capabilities in Microsoft Teams Collaboration
  • 10. M365VIRTUALMARATHON.COM #M365VM Skype Microsoft Teams (not Skype hybrid) SharePoint and OneDrive Dependent services Exchange Online Illustrate Microsoft Teams architecture
  • 11. M365VIRTUALMARATHON.COM #M365VM Image Files Voicemail Message Meeting recording Calendar meeting Contacts Telemetry Ingested to Exchange to enable compliance Team files  SharePoint Chat files  OneDrive Individual mailbox in Exchange Ingested to Exchange to enable compliance Saved to SharePoint, OneDrive, or Azure Media Services (AMS) Individual mailbox in Exchange Exchange Microsoft Data warehouse (No customer content) Entity Storage Key data entities and location where data is stored at rest Illustrate Microsoft Teams architecture
  • 12. M365VIRTUALMARATHON.COM #M365VM Chat service Microsoft Teams O365 Information Protection tools • eDiscovery • Legal Hold • Compliance content search • Archive • Retention • Audit Logs • Email • 1:1 chats • Group chats • Channel messages • SharePoint Files • OneNote/Wiki • OneDrive O365 services Illustrate Microsoft Teams architecture
  • 17. M365VIRTUALMARATHON.COM #M365VM  Only team owners can create shared channels  Team owners can see the name and description of all shared channels in a team without being a member  Team owners can delete shared channels without being a member  Only team owners can accept Share with team invites  Team owners can terminate sharing relationship with shared channels from other teams  Shared channels inherit labels from the team on creation Team owners are always in control
  • 18. M365VIRTUALMARATHON.COM #M365VM  Only in-tenant members can be channel owners  Channels owners manage the membership and channel life cycle  Removing a member from the team does not remove them from shared channels if the channel was shared with them directly  Last owner of a shared channel cannot be removed from the team  If a shared channel becomes ownerless (user leaves company), an existing in-tenant channel member is auto-promoted  Can override default channel settings inherited from the team Channel owners are in empowered
  • 19. M365VIRTUALMARATHON.COM #M365VM  Share and co-author files More Shared Channel Features
  • 20. M365VIRTUALMARATHON.COM #M365VM  Share and co-author files  Meet with your team directly More Shared Channel Features
  • 21. M365VIRTUALMARATHON.COM #M365VM  Share and co-author files  Meet with your team directly  Collaborate on Apps in real-time More Shared Channel Features
  • 22. M365VIRTUALMARATHON.COM #M365VM  Share and co-author files  Meet with your team directly  Collaborate on Apps in real-time  Security and Compliance capabilities More Shared Channel Features
  • 23. M365VIRTUALMARATHON.COM #M365VM Collaborate with as many organizations you need
  • 25. M365VIRTUALMARATHON.COM #M365VM Azure Active Directory (AAD) is Microsoft Azure’s cloud-based identity and access management service. Features in Azure AD Authentication (employees sign-in to access resources) Single sign-on (SSO) Azure AD Business to Business (B2B) Understand features in Azure Active Directory Azure AD - Contoso Identities
  • 26. M365VIRTUALMARATHON.COM #M365VM  Define external users  User A : Member user in your organization  User B : Business account ( Azure AD account )  User C : Consumer email account (with Outlook.com, Gmail.com, or others).  User D : Anonymous user without authenticating Work with external users in Microsoft Teams Azure AD - Contoso User A User C ( Social identities ) Azure AD - Fabrikam User B User D (Anonymous user )
  • 27. M365VIRTUALMARATHON.COM #M365VM  Enable access permission to an entire external domain  Allow find, call, chat, and set up meetings External access (federation) Azure AD - Contoso User A Azure AD - Fabrikam User B (External)
  • 28. M365VIRTUALMARATHON.COM #M365VM  Gives access permission to an individual  Allow chat, teams, channels Guest access User B Azure AD - Contoso User A Azure AD - Fabrikam User B (Guest) User C (Guest) User C
  • 29. M365VIRTUALMARATHON.COM #M365VM  Powers external collab on Shared channels  A new way to collaborate with people from other AAD orgs  Search for people from other AAD orgs using their email address  Share apps and other resources with people from other AAD orgs without adding them to your directory as guests  External users can access a Teams shared channel without having to switch orgs or sign in with a different account  People from other AAD orgs can be identified using (External) annotation B2B direct connect
  • 30. M365VIRTUALMARATHON.COM #M365VM  Per-user policy for creation of shared channels. Default On.  Per-user policy for who can initiate/accept external sharing. Requires B2B direct connect to be configured.  Manage channel lifecycle – create on behalf of, update, delete  Manage members – add/remove, promote/demote  External Access: 1-1 Chat, calls and meetings among cross tenant users  PowerShell & Graph API support Granular controls for Team admins
  • 31. M365VIRTUALMARATHON.COM #M365VM Built for seamless collaboration with internal and external partners Rich set of Governance, Compliance and Management capabilities Sharing with externals OFF by default, with controls for sharing with selected tenants Host tenant and team policies apply to all channel members No change to standard and private channel behavior Currently in Public preview Summary
  • 32. MICROSOFT 365 VIRTUAL MARATHON 2022 MAY, 4. – 6. 2022 Follow the Road Map https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Microsoft%20Teams
  • 33. THANK YOU!! #HOU365 | @hspug | hou365.org

Editor's Notes

  1. With Microsoft Teams Connect, Microsoft is making it easier to collaborate with anyone outside your organization. You can use Team’s full suite of collaboration capabilities with external partners in other Azure AD orgs, the same way you use them with colleagues from your organization.  Shared channels enables people from different orgs to work together as one team in a shared space for a more structured, deeper and longer-term collaboration.
  2. Microsoft Teams is a hub for teamwork, which brings together everything a team needs: chat and threaded conversations, meetings & video conferencing, PSTN calling, content collaboration with the power of Office 365 applications, and the ability to create and integrate apps and workflows that your business relies on.
  3. Microsoft Teams Connect
  4. One question that we hear a lot from customers is: Where is my data stored? Let’s first talk about Chat Chat in Teams is persistent- which means that it is stored in its entirety – and it uses its own storage. 1:1 and group chats are already stored in Cosmos DB today and we are working to move channel conversations soon.  We also keep a copy of your conversations in Exchange – to enable some our security and compliance capabilities. For 1:1 or group chat: The messages will be stored in a hidden folder in each participant’s mailbox. For conversations that take place within a channel: The messages are stored in the mailbox of the O365 group that is attached to the Team. Any media is stored in a media store, separately. In terms of files, Teams leverage SharePoint and OneDrive If I share a file in a 1:1 or group chat, it gets stored in my OneDrive for Business and all participants on that chat are automatically given permission to access it. Similarly, if you share a file in a channel, it is stored in the corresponding folder within the SharePoint site that is attached to the Team. All members of the Team automatically have the right permissions to access it. This makes it really easy for people to collaborate and share files because they don’t have to take an extra step to grant permission, it all happens automatically. Voicemail is stored in your exchange mailbox, Calendar and Contacts are also stored exchange as you can imagine Meeting Recording is initially stored in the same media store we use for images, but it is then encoded and stored in SharePoint and OneDrive for consumption. The recording is purged from the media store within 24 hours Finally, we capture Telemetry data and we have very strict rules for this. For example, it cannot contain what we call end-user identifiable information or customer content. We scrub things like email addresses and channel names.
  5. When you chat in Teams, that goes down to the chat service. And then we have a service internally that we refer to as substrate. That looks at the chat and decides what to do with it. If you have a 1:1 chat with someone, then that chat is posted to a hidden folder in the user mailbox of all participants of that conversation If you have a team conversation, that chat is posted to the group mailbox. Then files, we talked about that, either SP or ODfB. And OneNote/Wiki is actually physically stored in the SP as well In doing that, all the information protection tools that you might be using with Exchange and SP today become available for you. Worth calling out: Today the information protection features only work when the mailbox is online (it will not work when the mailbox is on-premise), but we are working on it in the first half of the next calendar year to provide support for On Prem users. Funny Story for Audit Logs: Developer delete and we found out.
  6. Each shared channel backed by a dedicated SharePoint site collection. • Custom template ID TEAMCHANNEL#1 • Enhanced SPO admin experience for managing channel sites • No default channel folder in the document library • Host tenant users can share with any member user within their tenant • External users can seamlessly access Shared Channel site via B2B direct connect • External users can share the file with members of the channel • External audience/tenant awareness - External label on site header/usernames
  7. • Shared channels support Meet now and Scheduled meetings • Channel members are not, by default, added as meeting participants (like standard channels) • Only host tenant users will be able to start a meet now or schedule a meeting • External members can join an ongoing meet now meeting and join a scheduled meeting
  8. Shared channels support tabs and connectors • Support for Bots, message extensions and LOB Apps support in the works • App SDK available in developer preview • Apps must be installed in the team before they can be used in a shared channel • Certain Office 365 group connected apps such as Planner coming later
  9. Host compliance policies apply when a channel is shared with other tenants Team continues to be unit of management. Channel inherits team sensitivity label & geo eDiscovery – channel messages in dedicated mailbox, team eDiscovery search includes all associated SharePoint sites for channels in team Legal Hold – Only host tenant members can be put on legal hold Information Barriers – Applies to host tenant members Retention & DLP – Policy applied on the team will apply to all shared channels in the team Monitoring & Auditing – Teams audit logs & AAD sign-in logs available. Access Reviews - Will include B2B Connect users Communication compliance – Supported on shared channels
  10. https://docs.microsoft.com/en-us/microsoftTeams/communicate-with-users-from-other-organizations
  11. https://docs.microsoft.com/en-us/microsoftTeams/communicate-with-users-from-other-organizations
  12. Guests are added to your organization's Azure Active Directory as B2B users and must sign in to Teams using their guest account.  This means that they may have to sign out of their own organization to sign in to your organization.