This is based on actual business case with enterprise content management as single source for various applications for products and projects from marketing through after sales service, internal- and external publishing and collaboration
1. January 21, 2010 | Slide 1
Making IT inherently efficient
User friendly, cut IT and process costs
John
Haugstad
2. What is meant by “IS Process spearheads” ?
Projects
Project
Documents
Sales
Bids and
Contracts
Business-critical processes anywhere/online/offline
Management
Measure
Progress
& Efficiency
3. What are the positive spinoffs?
Compliance – Traceability
Sales Management
Compliance, security, collaboration, cost
Security – No data loss
Cost savings – User efficiency, IT and storage
Projects
Collaboration – External interaction
4. Who gets the benefits?
Everyone in
Sales
Everyone in
Projects
Everyone in
Management
5. Example Business Case
Project Staff
Admin
Staff
# of Users
50
500
Efficiency
Improvement
50%
5%
Savings
4.5 MUSD
4.5 MUSD
= 9 MUSD
6. How does this spin off to make low maintenance IT?
ServiceProjects
Sales
Process applications access common infrastructure
Infrastructure Infrastructure Infrastructure
7. How does this enable efficient information flow ?
ExternalExternal
External
Single Content
Content Content Content
Single content with security & external access
8. Next slides
The Business Case
Return On Investment
How to measure results
Where excess time is spent