This document summarizes the features and benefits of a grocery pickup station solution. The solution allows customers to shop for groceries online and then pick them up from the station without entering the store. The pickup station has lockers in different temperature zones to properly store groceries. Customers can select a pickup time and location that is convenient for them. The solution gives retailers and customers the benefits of both online and in-store shopping.

1. Fast Facts
Fast and reliable collection for customers:
The customer enters a PIN code and the doors are
unlocked and stay open until the collection is completed.
Solid construction: The solution is built to with-
stand tough conditions. All interior metal surfaces are
made in high quality stainless steel and all external sur-
faces are made in galvanised and coated steel. All units
are tested in temperatures between -30 and +400
C.
Controlled environment: Groceries are stored in
controlled temperatures according official’s regulations.
Temperatures can be adjusted to various specifications.
Automatic defrosting: Ensures stable operation
and temperature in every zone and prevents condensing
and icing in boxes.
Central monitoring of alarms and levels:
Monitoring and recording of the conditions in all temper-
ature zones ensures proper storage of the groceries.
Full control of door position: Monitoring and
logging of door locks ensures the security of the
groceries. The system will alert store personnel and the
StrongPoint support center if assistance is needed.
Concealed door hinges and locks: Door hinges
and locks are hidden behind protective panels.
This protects against breakins and tampering.
Flexible and adaptable: The solution can be
customised in many combinations of size and tempera-
ture zone. Several color combinations are also available.
StrongPoint-developed Locker Suite:
The locker software controls all functions and can be
integrated into the ERP and logistics systems.
StrongPoint transforms the way retailers do business. StrongPoint is an integrated technology solutions
provider specialising in the retail industry. We provide hassle-free and innovative solutions on retailers’ terms. All StrongPoint
solutions help retailers increase productivity and improve their customers’ shopping experience. StrongPoint brings
comprehensive experience, advice and support to our customers. StrongPoint is listed on the Oslo Stock Exchange.
The company has 570 employees and is headquartered in Norway.
StrongPoint ASA, Slynga 10, 2005 Rælingen, Norway, +47 032 54, info@strongpoint.com, www.strongpoint.com
Click & Collect
The best of both worlds

2. New possibilities with
Click & Collect
During 2016, e-commerce increased with 45% and
there are no signs that it will slow down1
. For
traditional retailers, this means a new type of
competition, but also new possibilities to meet
the customers’ needs and offer a superb customer
service.
Online sales of groceries have recently accelerated
and according to some studies, 25% of shoppers
have tried buying groceries online2
. It is the
convenience of not having to push the shopping
cart between the shelves and not having to wait
in line to pay that attract customers to online
shopping. But there are reasons why online sales
of groceries still have not completely exploded.
“Convenience isn’t everything. Consumers will
shop for groceries online only if the offer is
right: they’re not willing to sacrifice the price,
quality, and range of products that they’ve
grown accustomed to in the supermarket, and
they won’t put up with inconvenient delivery or
pickup arrangements.”
E-commerce has many benefits, but it can also bring inconvenient or expensive deliveries. Paying for
delivery and having to wait at home during a certain time slot is not something customers appreciate.
The Click & Collect concept solves that. Letting the customer shop online and then pick up the
groceries themselves gives them the best of both worlds – the ease of doing the shopping over the
internet and not having to pay or wait for delivery.
”Many survey respondents said they pass a grocery store on their daily commute anyway, and they
don´t like having to wait at home for delivery.”
Give your customers the best shopping experience, no matter if they chose to shop in the
store or online.
The pick-up station
A grocery pick-up station enables you to meet the demands of the modern,
connected customer. They can shop online and pick up the groceries without
having to enter the store or keep to the store’s opening hours. This gives them
the convenience of online shopping without the costs and inconveniences
related to home deliveries.
McKinsey & Company 3
McKinsey & Company 3
Give your customers the freedom
of choice
Let your customers decide how they want to do
their shopping and keep up with competition
from e-commerce.
Open up new business
opportunities
The grocery pickup solution enables new
business opportunities and ways to meet your
customers.
Fast and reliable
The solution lets you serve more customers in
less time.
How it works
The customer places an order and pays for it online. The customer also selects a convenient place and
time slot for collection. The groceries are then collected at the pickup station. The solution features
lockers in three different temperature zones; ambient, chilled and frozen. The pick-up station satisfies
all requirements and regulations for handling and storage of groceries.
With a series of pick-up stations at strategic locations like outside your stores or at ,for example, public
transportation you can offer your customers a new flexible way of shopping.
KJØP
SMS!
KJØP
SMS!
KJØP
SMS!
KJØP
SMS!
The customer places
the order online
The retailer puts the
groceries in the
pick-up station
The customer gets
a notification on the
phone
The customer picks
up the groceries from
the station
1
http://www.smartinsights.com/ecommerce/ecommerce-strategy/ecommerce-trends-watch-2016-infographic/
2
http://www.hui.se/nyheter/mat-pa-natet-2015
3
The future of online grocery in Europe, 2013 McKinsey & Company
Buy