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Portsmouth Knowledge Summit
Voluntary and Community Sector Event

19th February 2014
Housekeeping
•
•
•
•

Loos
Refreshments
Labels
Table Facilitators
Agenda
1
2
3

Welcome – Rachael Dalby, Head of Health, Community and Licensing
Introductions
Background and Context

4

Snapshot of the city
Group Session One – Does this snapshot resonate with you?

5

Current and emerging priorities for partnership bodies in the city
Group Session Two – Do these feel right?

Break - 20 mins
6

Getting from Outcomes to Underlying Causes

7

Beginning to develop a shared ‘knowledge programme'?
Group Session Three - What do we need to better understand?

8

Next steps and Close
1. Welcome

Rachael Dalby
Head of Health, Community Safety and Licensing
Portsmouth City Council
Alcohol related hospital admissions, Portsmouth and comparators, 2008/09 - 2012/13

Directly age-standardised rate per 100,000European standard population

2400

2200

2000

1800

1600

1400

1200

1000
2008/09

2009/10

Brighton and Hove
Source: Alcohol Profiles, Public Health England

Portsmouth

2010/11

Southampton

2011/12

South East

England

Provisional 2012/13

Average for similar areas
2. Introductions
•
•
•
•
•

Joanna Kerr – Head of Public Health Intelligence
Matt Gummerson – Principal Strategy Adviser
Lisa Wills – Partnership Manager, Community Safety Team
Mike Staniforth – Strategy Unit/Public Health Team
Hayden Ginns – Partnerships and Commissioning Manager (Children’s)

Please introduce yourselves on your tables…. 5 minutes
• Name
• Service
• Role
Our approach today….
• Collaborative – we are all here to share knowledge
and learn from each other
• Multi-agency (multi-disciplinary)
• Focussed on residents – not services
• Big picture – not detail of delivery
• We want your brains!
• Tap into your pool of knowledge of the city
• Openness and honesty
3. Background and Context
• Partnerships and large public sector bodies ‘transformation’ agenda
• Responding to austerity
• Continued pressure to improve services for residents

A common observation and conversation…
Whatever we as a city do to public service delivery and
infrastructure….(plan, design, commission, integrate, shape, cut,
build)….knowledge is key to decision-making.
This applies to ‘people’ as well as ‘place’
Synonyms

Information
Intelligence

Reports

Facts
Data
Understanding

‘Knowledge’

Mastery

Grasp

Grip
Learning

Enlightenment
Education
Wisdom

Command
Background and Context
A vision….
High quality data and knowledge will be systematically used to
underpin good commissioning decisions throughout the
commissioning process. We will use data and intelligence across
the council and partners together effectively.
Data will lead to information, then to knowledge and finally to
quality decision-making.
The Challenge…
£2,000,000,000

205,056
residents

• Outcomes
• Needs
• Wants

Process of planning,
designing,
commissioning,
integrating, shaping,
building

Public Service Delivery
• Council
• NHS
• Police
• Education providers
• Voluntary/Community
Sector
• etc…

Underpinned by our knowledge of residents, of what works and the resources we have
The Joint Strategic Needs Assessment
• A statutory requirement
• A solid foundation on which to build our knowledge
• Not just the web resources or the annual summary
...but an ‘approach’
• Aspiration to do more and collate more ….much
more…
–
–
–
–

Outcomes
Needs
Resources
What works
4. Snapshot of the city
• Aim is to develop a shared view of what is
good, bad and ugly in Portsmouth
• This needs to move beyond Red Amber Green
(RAG) ratings and comparable local areas
(‘statistical neighbours’)
• But not lose sight of what those indicators …
indicate!
Snapshot of the city
What is going well?
These are the things where we score well in
comparison to statistical neighbours, and are
confident we have a good story to tell:

•
•
•
•

First time entrants to the youth justice system
Long term unemployment
Infant deaths
People in contact with secondary mental health
services living independently
What is OK but could improve?
These are examples of issues that may not be
flashing red but where we want to do more:
•
•
•
•

Primary school attainment
Breastfeeding initiation
Overall deprivation / children in poverty
Ensuring good quality housing provision and
services
What is causing concern?
Poor performance, scale and impact, unsure what our
response should be – just some of the reasons, and just
some of the issues, causing concern:

•
•
•
•
•

Repeat offending (young people and adults)
GCSE attainment and youth unemployment (NEETs)
Smoking related deaths
Physically active adults
Permanent admissions of older people to residential or
nursing care
Group session one - What’s missing for you?
• Objective here is to;
a) Develop and agree a shared snapshot of the biggest issues in
Portsmouth
b) Highlight any gaps or errors that would stop you recognising it as a
picture of where we are now

• On your tables, work through the ‘snapshot of the city’ in your
delegate packs
– Discuss any changes or additions you would make
– At the end, stick it on a post-it note on the wall
5. Current and Emerging Priorities
• Three key partnerships in the city;
– Health and Well-Being Board
– Safer Portsmouth Partnership
– Children’s Trust Board

• Collection of partnership arrangements around city
regeneration;
– Local Economic Partnership (LEP)
– Shaping the Future of Portsmouth Group

• So our emerging local priorities….
a) Health and Well-Being Board
Potential Theme

Reducing Inequality

Examples of possible priority areas

Tackling Poverty
Reducing inequalities among vulnerable groups
Overcoming health related barriers to employment
Best Possible Start In Life Identification, assessment and support for families from 0-5 years
old (CTB)
Reducing the attainment gap (CTB)
Improving emotional well-being of young people
Healthy Environments
Explore and enhance community development models
and Resilient
Support informal and formal carers
Communities
Create sustainable environments that promote health and wellbeing
Promoting Prevention
Explore the role housing plays in determining wider health and
wellbeing outcomes
Promote healthy lifestyles
Alcohol (SPP)
Safeguarding
Intervening Earlier
Dementia
Improving outcomes for families with multiple problems (SPP/CTB)
Managing long-term conditions
End of life care
b) Safer Portsmouth Partnership
c) Children’s Trust Board
A. Identification, assessment and support for families from pregnancy to
school age
B. Co-ordinated multi-agency intervention for families with multiple
problems
C. To support all schools to be ‘good’ or ‘outstanding’
D. Targeted support for children and young people who demonstrate
behaviours that may put them at risk
E. Excellent safeguarding and early help practise, processes and
procedures
F. Improving outcomes for Looked After Children
G. Improving services for Children with Disabilities
d) Shaping the Future of Portsmouth (I)
•

Sets the overall direction for regeneration activity in the city

•

Vision that Portsmouth should be a “globally competitive
knowledge economy”

•

•

Two key strands to deliver this vision:
– Support economic growth, innovation and enterprise
– Enhance the competitiveness of our city
Three key areas of work…
d) Shaping the Future of Portsmouth (II)
1. Physical regeneration (the £1bn city) – create more and better quality
employment space = more and better quality jobs; homes; transport and other
infrastructure; quality of natural and urban environment
•
•
•
•
•

Somerstown
City Centre Masterplan
Tipner (including city deal development)
The Hard
Seafront

•
•
•
•

Dunsbury Hill Farm
Superconnected cities
Flood defences
Low carbon city and energy
initiatives

2. Business Growth and Skills Plan
Creating more opportunities and increasing the ability of local people to take
advantage of them;
– Business growth and job creation: expanding the city’s business base, increasing
the output of local businesses, reducing the city’s dependence on public sector
employment and increasing innovation and entrepreneurism
– Training, skills and access to employment: create a highly skilled and flexible
workforce, meet employer demand, clear pathways to training and employment
3. Developing the cultural offer and promoting the city
– attractiveness to live, work and visit – the “buzz”
Coffee Break

See you back in 20 mins
6. Getting from Outcomes to Underlying Causes

‘Hierarchy of Outcomes’

“Why….why…why…"
Getting from Outcomes to Underlying Causes
• Moving from ‘watching’ outcome indicators to tackling
underlying causes of poor outcomes
• Sometimes… we get it wrong...
Child
Health
Hierarchy of Outcomes
• Peter Drucker’s The Practice of Management
(1954)
• Concept of Management by Objectives
• Hierarchy of Objectives strategic planning tool
• Built for large complex businesses but
applicable to public service
• “Why….why….why….”
Outcome: Education GCSE Results for Anytown Council

Why?
Inconsistent
quality of
teaching in the
classroom

Why?
Low prior
attainment

Why?
Variable
leadership in
schools

Why?
Children not
ready for school
at age 5

Why?
Local Authority
not identifying
failing schools
early enough

Why?
Education
capacity reduced
in LA
Why?
LA cuts

Why?
Too few
strong
Governing
bodies
Why?
Variable
support for
(and
recruitment of)
School
Governors

Why?
Poor behaviour
in our schools

Why?
Children not
taught to
behave in the
home

Why?
Poor
behaviour
management
in schools

Why?
Lack of parental
support for
education

Why?
Parents
own
experience
of school.

Why?
Schools are
not always
parentfriendly

Why?
Too few parents
supporting early child
development

Why?
Parents lack of
knowledge and
confidence to promote
child development

= Therefore…

= Why?
Next steps on getting to underlying
causes
• We will be asking our partnerships to agree
that priorities come with certain requirements
(such as a plan!)
• ‘why…why…why’ feels like a helpful tool
• Will apply it to priorities from June … to
understand causes of causes … to inform our
knowledge programme
• Let us know if you want to be part of those
discussions
7. Beginning to develop a shared
‘knowledge programme’

• Research
– Attempts to answer clearly defined question
– Systematic methods – triangulation, validation
– Qualitative and quantitative
– Leads to knowledge

• Analysis
– Breaks down complex topics to gain better
understanding
Knowledge
Also includes learning from…
–
–
–
–

performance management
audit
graphs and statistics
evaluation

But knowledge is more than the sum of it’s
parts…it’s a collaborative exercise
Recent research… leading to knowledge
• Care and Custody (MST)
• Violence analysis
• Families with Multiple Problems –
commissioning review
• Troubled Families Systems review
• Offending in Looked After Children
• Aspirations
• Profile of adults with learning disabilities
Developing a ‘Knowledge Programme’
•
•
•
•
•
•

Bad Science – Ben Goldacre
Spirit Level – inequality
I’ve always wondered why/if….
Do we know if x is connected to y?
What do we really need to know about x?
How do we best tackle x or y
Group Session 3
So…..building on the ‘snapshot, the ‘priorities for the city’ and
our shift to focus on causes…help us develop a ‘knowledge
programme’;
For 30 mins in your groups…
a)

Tell us about any research, analysis or ‘knowledge gathering’ you are
involved in

b) Tell us what you think the city needs to understand more
But…..do send us what you have completed recently!

Recently Done

Send us later

Currently Underway

What would we like to do?
8. Next Steps and Close
– Partnership Bodies are close to agreeing their priorities for
2014 -2017
– The JSNA Strategy Group will further develop an
underpinning and shared ‘knowledge programme’
– How should we further involve the voluntary and
community sector?
Knowledge is power - let’s build
something better, together

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Portsmouth Mental health and wellbeing summit June 2014
Portsmouth Mental health and wellbeing summit June 2014Portsmouth Mental health and wellbeing summit June 2014
Portsmouth Mental health and wellbeing summit June 2014
 

Partnership Boards' Priorities Update & Linked Research Programme

  • 1. Portsmouth Knowledge Summit Voluntary and Community Sector Event 19th February 2014
  • 3. Agenda 1 2 3 Welcome – Rachael Dalby, Head of Health, Community and Licensing Introductions Background and Context 4 Snapshot of the city Group Session One – Does this snapshot resonate with you? 5 Current and emerging priorities for partnership bodies in the city Group Session Two – Do these feel right? Break - 20 mins 6 Getting from Outcomes to Underlying Causes 7 Beginning to develop a shared ‘knowledge programme'? Group Session Three - What do we need to better understand? 8 Next steps and Close
  • 4. 1. Welcome Rachael Dalby Head of Health, Community Safety and Licensing Portsmouth City Council
  • 5. Alcohol related hospital admissions, Portsmouth and comparators, 2008/09 - 2012/13 Directly age-standardised rate per 100,000European standard population 2400 2200 2000 1800 1600 1400 1200 1000 2008/09 2009/10 Brighton and Hove Source: Alcohol Profiles, Public Health England Portsmouth 2010/11 Southampton 2011/12 South East England Provisional 2012/13 Average for similar areas
  • 6. 2. Introductions • • • • • Joanna Kerr – Head of Public Health Intelligence Matt Gummerson – Principal Strategy Adviser Lisa Wills – Partnership Manager, Community Safety Team Mike Staniforth – Strategy Unit/Public Health Team Hayden Ginns – Partnerships and Commissioning Manager (Children’s) Please introduce yourselves on your tables…. 5 minutes • Name • Service • Role
  • 7. Our approach today…. • Collaborative – we are all here to share knowledge and learn from each other • Multi-agency (multi-disciplinary) • Focussed on residents – not services • Big picture – not detail of delivery • We want your brains! • Tap into your pool of knowledge of the city • Openness and honesty
  • 8. 3. Background and Context • Partnerships and large public sector bodies ‘transformation’ agenda • Responding to austerity • Continued pressure to improve services for residents A common observation and conversation… Whatever we as a city do to public service delivery and infrastructure….(plan, design, commission, integrate, shape, cut, build)….knowledge is key to decision-making. This applies to ‘people’ as well as ‘place’
  • 10. Background and Context A vision…. High quality data and knowledge will be systematically used to underpin good commissioning decisions throughout the commissioning process. We will use data and intelligence across the council and partners together effectively. Data will lead to information, then to knowledge and finally to quality decision-making.
  • 11. The Challenge… £2,000,000,000 205,056 residents • Outcomes • Needs • Wants Process of planning, designing, commissioning, integrating, shaping, building Public Service Delivery • Council • NHS • Police • Education providers • Voluntary/Community Sector • etc… Underpinned by our knowledge of residents, of what works and the resources we have
  • 12. The Joint Strategic Needs Assessment • A statutory requirement • A solid foundation on which to build our knowledge • Not just the web resources or the annual summary ...but an ‘approach’ • Aspiration to do more and collate more ….much more… – – – – Outcomes Needs Resources What works
  • 13. 4. Snapshot of the city • Aim is to develop a shared view of what is good, bad and ugly in Portsmouth • This needs to move beyond Red Amber Green (RAG) ratings and comparable local areas (‘statistical neighbours’) • But not lose sight of what those indicators … indicate!
  • 15. What is going well? These are the things where we score well in comparison to statistical neighbours, and are confident we have a good story to tell: • • • • First time entrants to the youth justice system Long term unemployment Infant deaths People in contact with secondary mental health services living independently
  • 16. What is OK but could improve? These are examples of issues that may not be flashing red but where we want to do more: • • • • Primary school attainment Breastfeeding initiation Overall deprivation / children in poverty Ensuring good quality housing provision and services
  • 17. What is causing concern? Poor performance, scale and impact, unsure what our response should be – just some of the reasons, and just some of the issues, causing concern: • • • • • Repeat offending (young people and adults) GCSE attainment and youth unemployment (NEETs) Smoking related deaths Physically active adults Permanent admissions of older people to residential or nursing care
  • 18. Group session one - What’s missing for you? • Objective here is to; a) Develop and agree a shared snapshot of the biggest issues in Portsmouth b) Highlight any gaps or errors that would stop you recognising it as a picture of where we are now • On your tables, work through the ‘snapshot of the city’ in your delegate packs – Discuss any changes or additions you would make – At the end, stick it on a post-it note on the wall
  • 19. 5. Current and Emerging Priorities • Three key partnerships in the city; – Health and Well-Being Board – Safer Portsmouth Partnership – Children’s Trust Board • Collection of partnership arrangements around city regeneration; – Local Economic Partnership (LEP) – Shaping the Future of Portsmouth Group • So our emerging local priorities….
  • 20. a) Health and Well-Being Board Potential Theme Reducing Inequality Examples of possible priority areas Tackling Poverty Reducing inequalities among vulnerable groups Overcoming health related barriers to employment Best Possible Start In Life Identification, assessment and support for families from 0-5 years old (CTB) Reducing the attainment gap (CTB) Improving emotional well-being of young people Healthy Environments Explore and enhance community development models and Resilient Support informal and formal carers Communities Create sustainable environments that promote health and wellbeing Promoting Prevention Explore the role housing plays in determining wider health and wellbeing outcomes Promote healthy lifestyles Alcohol (SPP) Safeguarding Intervening Earlier Dementia Improving outcomes for families with multiple problems (SPP/CTB) Managing long-term conditions End of life care
  • 21. b) Safer Portsmouth Partnership
  • 22. c) Children’s Trust Board A. Identification, assessment and support for families from pregnancy to school age B. Co-ordinated multi-agency intervention for families with multiple problems C. To support all schools to be ‘good’ or ‘outstanding’ D. Targeted support for children and young people who demonstrate behaviours that may put them at risk E. Excellent safeguarding and early help practise, processes and procedures F. Improving outcomes for Looked After Children G. Improving services for Children with Disabilities
  • 23. d) Shaping the Future of Portsmouth (I) • Sets the overall direction for regeneration activity in the city • Vision that Portsmouth should be a “globally competitive knowledge economy” • • Two key strands to deliver this vision: – Support economic growth, innovation and enterprise – Enhance the competitiveness of our city Three key areas of work…
  • 24. d) Shaping the Future of Portsmouth (II) 1. Physical regeneration (the £1bn city) – create more and better quality employment space = more and better quality jobs; homes; transport and other infrastructure; quality of natural and urban environment • • • • • Somerstown City Centre Masterplan Tipner (including city deal development) The Hard Seafront • • • • Dunsbury Hill Farm Superconnected cities Flood defences Low carbon city and energy initiatives 2. Business Growth and Skills Plan Creating more opportunities and increasing the ability of local people to take advantage of them; – Business growth and job creation: expanding the city’s business base, increasing the output of local businesses, reducing the city’s dependence on public sector employment and increasing innovation and entrepreneurism – Training, skills and access to employment: create a highly skilled and flexible workforce, meet employer demand, clear pathways to training and employment 3. Developing the cultural offer and promoting the city – attractiveness to live, work and visit – the “buzz”
  • 25. Coffee Break See you back in 20 mins
  • 26. 6. Getting from Outcomes to Underlying Causes ‘Hierarchy of Outcomes’ “Why….why…why…"
  • 27. Getting from Outcomes to Underlying Causes • Moving from ‘watching’ outcome indicators to tackling underlying causes of poor outcomes • Sometimes… we get it wrong... Child Health
  • 28. Hierarchy of Outcomes • Peter Drucker’s The Practice of Management (1954) • Concept of Management by Objectives • Hierarchy of Objectives strategic planning tool • Built for large complex businesses but applicable to public service • “Why….why….why….”
  • 29. Outcome: Education GCSE Results for Anytown Council Why? Inconsistent quality of teaching in the classroom Why? Low prior attainment Why? Variable leadership in schools Why? Children not ready for school at age 5 Why? Local Authority not identifying failing schools early enough Why? Education capacity reduced in LA Why? LA cuts Why? Too few strong Governing bodies Why? Variable support for (and recruitment of) School Governors Why? Poor behaviour in our schools Why? Children not taught to behave in the home Why? Poor behaviour management in schools Why? Lack of parental support for education Why? Parents own experience of school. Why? Schools are not always parentfriendly Why? Too few parents supporting early child development Why? Parents lack of knowledge and confidence to promote child development = Therefore… = Why?
  • 30. Next steps on getting to underlying causes • We will be asking our partnerships to agree that priorities come with certain requirements (such as a plan!) • ‘why…why…why’ feels like a helpful tool • Will apply it to priorities from June … to understand causes of causes … to inform our knowledge programme • Let us know if you want to be part of those discussions
  • 31. 7. Beginning to develop a shared ‘knowledge programme’ • Research – Attempts to answer clearly defined question – Systematic methods – triangulation, validation – Qualitative and quantitative – Leads to knowledge • Analysis – Breaks down complex topics to gain better understanding
  • 32. Knowledge Also includes learning from… – – – – performance management audit graphs and statistics evaluation But knowledge is more than the sum of it’s parts…it’s a collaborative exercise
  • 33. Recent research… leading to knowledge • Care and Custody (MST) • Violence analysis • Families with Multiple Problems – commissioning review • Troubled Families Systems review • Offending in Looked After Children • Aspirations • Profile of adults with learning disabilities
  • 34. Developing a ‘Knowledge Programme’ • • • • • • Bad Science – Ben Goldacre Spirit Level – inequality I’ve always wondered why/if…. Do we know if x is connected to y? What do we really need to know about x? How do we best tackle x or y
  • 35. Group Session 3 So…..building on the ‘snapshot, the ‘priorities for the city’ and our shift to focus on causes…help us develop a ‘knowledge programme’; For 30 mins in your groups… a) Tell us about any research, analysis or ‘knowledge gathering’ you are involved in b) Tell us what you think the city needs to understand more But…..do send us what you have completed recently! Recently Done Send us later Currently Underway What would we like to do?
  • 36. 8. Next Steps and Close – Partnership Bodies are close to agreeing their priorities for 2014 -2017 – The JSNA Strategy Group will further develop an underpinning and shared ‘knowledge programme’ – How should we further involve the voluntary and community sector?
  • 37. Knowledge is power - let’s build something better, together